SUCH A BAD QUALITY Sofas/table delivered January 2019 2 sofas/1 table € 5145,- Sent claim incl photos the week we received the sofas/tabel because of large folds in the leather/ wrong/false seams on all parts. After 4 Months Sofadreams sent a transporter with an iron to fix it. He took a lot of photos and sent to Sofadreams - the sofas are made in bad quality and can not be fixed by an iron. Every time we try to get contact to the responsible persons by Sofadreams, we are told that they are not in the office. The claim is still not taken serious by Sofadreams. After several emails with dokumentation of the claim to Sofadreams, no answers - until we call and ask for a reply. In February Sofa dreams confirmed to deliver new parts, that again yesterday. Today Sofadreams refuse the claim - offered us 200 euro NEVER EVER EXPERIENCED SUCH A BAD TREATMENT - NEVER BUY BY SOFADREAMS IN BERLIN GERMANY
Review by LizJimenez11 months ago
Ordered Sofa 10 weeks ago. Have had no contact back regarding it. I have tried ringing (phone line never goes through no matter what time of the day it is), the help desk, email, Facebook message, every possible communicating platform that exists between myself and this company and have had NO contact back. I have no idea what is happening. I ordered on the UK website. The only option i have now is filing a bank dispute for my money back from this atrocious company!
Review by Kuldar Ruedrich3 years ago
It was a great experience- I love the sofa and the customer service was great. thank you guys.
Sofadreams - Modern sectional Sofas is rated 2.0 based on
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1249 Stirling Road