I tried to post a negative review on Sock Fancy's website but they block the negative reviews. The positive reviews are highlighted but the same 4 negative reviews have remained over time with no additions, including my review!
Along with a bad experience, an entitled attitude from Sock Fancy and not receiving socks that were advertised on the website.... I found out how little transparency this company provides it's customers.
Consider carefully before you spend your money!
Review by Mlace8 months ago
Sock Fancy doesn't care about it's customers or what they receive.
Not worth the expense in time and money!! Don't subscribe.
Customer Service blatantly blamed the Purchaser for the mistakes Sock Fancy made. Customer Service is horrible!
Great idea. Terrible execution. From day one there were problems.
Was given this as a gift subscription. Had to cancel it. Didn't want my friends paying for this and not getting their moneys worth.
Review by Rainless1 year ago
Sock fancy started out as a nice product and the socks were always quality made.
I was pretty disappointed to quickly find that the marketed designs on their site, emailed and social media presence were a lot more interesting and fun than the designs that I ended up getting delivered. While all the socks are comfortable and durable, only 2 or 3 pairs out of an almost year long subscription ended up being eye catching enough for me to really enjoy.
The above reasoning would be grounds to give 4 stars instead of 3,but in my very last delivery after I cancelled I waited and far longer than average time for shipping confirmation and delivery, to find halloween themed socks. I was pretty disappointed by that since these socks left the company and started their way to me on Nov. 14th, significantly after Halloween. I'll have to wait almost a year for my last pair to get some use now.
Review by Bafford1 year ago
Orders for November first ship on November 30, which means they show up in December. Not really what I'd call a sock of the month club.
I ordered men's socks so they were fine and haven't been a member long enough to speak on variety.
Review by Wadoud Derrow1 year ago
I purchased a 2pr/month subscription for my son. It was awesome. Sock Fancy emails you to let you know when a shipment is on the way. The socks are quality items and the designs were fun. It was always a cool surprise. I highly recommend this for a unique gift!
Review by Golds Danielsen1 year ago
I've enjoyed getting a Sock Fancy delivery every month for two years. My aunt told me about Sock Fancy and I signed up soon after. Both of her sons have been subscribers and she's thinking about signing up her grandson. Every pair of socks I've received has been fantastic!!!! I'll continue with Sock Fancy for another couple of years.
Review by Brill Bisbo1 year ago
Good quality socks with nice designs. A fun gift and I look forward to getting them every month.
Review by Iltaf1 year ago
I travel all over the US and Canada, and everywhere I go people ask about my crazy awesome socks! I tell them all sockfancy.com #rockoutwithyoursocksout Long time and will continue to be a customer. Good quality and even better customer service!
Review by RaffaeleMastroianni1 year ago
This was terrible. I paid for 3 months. First month the socks came late.
Second month they never came, and when I complained, they sent 1 replacement eventhough I ordered 2.
The third pair also never came and I gave up.
Review by Loesja1 year ago
great no issues with the products
Review by Vidhushree1 year ago
The socks are fantastic in design and quality. However, for whatever reason, my post office returned them as "Undeliverable" 2 out of 3 times. I have several other monthly subscriptions that use the exact same address with no issues. I don't know if its the packaging or something else. I just know that I didn't receive at least 3 orders over the past 9 months.
Review by Elizabethgriffiths1 year ago
The models displayed on the website are colorfull and beautifull... how ever, most of the model received are boring in appearance. Quality is good, but big part of the purchase was due to the colofull ess of the model shown on the site
Review by Quie1 year ago
Quality is ok.. I got 2 pairs that already have holes in it.. color are cool but that’s it. Also, i’m in Canada and when they send season socks (halloween, christmas, etc), I always receive it after the event.. I’m probably gonna cancel my subscription because for the price, I can get better quality and I can get it faster.
Review by DogRunner1 year ago
Great product. Fun surprise every month.
Review by Earaj1 year ago
The socks are amazingly soft, comfy, and just the right thickness. I love the designs and look forward to my next shipment!
Review by Anastasi1 year ago
Good socks. Nice design. Unfortunately, all of the socks have SOCK FANCY printed on top of your feet for everyone to see. I wouldn't have minded if that was printed on the bottom.
Review by Shenson Hassoon1 year ago
i love every pair i’ve gotten! excited to see what the holiday season brings!!!
Review by MenagaPriya1 year ago
Need more low cut socks, too many whimsical socks. One pair a month option. 3 turned to to many socks very quick
Review by AshRad1 year ago
I bought a Sock Fancy subscription for my girlfriend and it was great for about a year, then suddenly they seemed unable to get their stuff together. They completely stopped sending the socks but continued to charge me each month. Because this was a gift I was not aware that the shipments had stopped until my girlfriend asked if I had cancelled the subscription.
After I contacted them they sent the missing socks and I assumed we were back on track...until it happened again...they missed 5 months of shipments. My girlfriend thought I had cancelled the subscription because of the last snaffu and until I asked I had no idea they AGAIN were not sending what I paid for.
I contacted them and they cancelled my subscription (as I asked) and started to ship the missing socks to the wrong address until I contacted them AGAIN to let them know they made yet another mistake.
They never apologized or admitted their mistake until AFTER I wrote them again and expressed my frustration over the fact that no one had apologized.
This service could be great, and the product is good...when it arrives, but the company needs to get their act together. Buyer beware, you have to babysit them to make sure they aren't ripping you off.
Review by BanditVin Kalliala1 year ago
Great gift for my son and husband. But they would have liked to have a choice of 2or3 rather than a total surprise
Review by Gaganpreet Solakoski1 year ago
I purchased an annual subscription for my husband for Christmas and he loved getting a monthly surprise in the mail! (who doesn't love getting mail?!) Plus, he always seemed to come home from work with a comment on his new socks. They were a hit!
Review by Heritier1 year ago
Fantastic gift for my husband, it was exciting to get a new delivery every month. My only suggestion is to send the holiday socks the month before not the month after. Quality socks and fun designs, one of the best gifts I've given!
Review by DcedesMsindependent1 year ago
I’ve had limited experience working with the company, but when I have reached out Sock Fancy has been amazing! They have responded to my questions/concerns very quickly and resolved the issues way beyond expectations. In a time where customer service seems to suffer, Sock Fancy shows that it still matters to them.
Review by Baudelio1 year ago
Easy ordering, good price, and great quality, just boring patterns compared to a different sock subscription he had previously. Loved how it was monthly billing, making it a more cost effective way to give as a gift!
Review by Samba2 years ago
I love the socks and always look forward to them coming in the mail every month! I get compliments on my socks regularly. They're a great, easy way to boost your style.