Snowys Outdoors Reviews

Excellent products and super fast delivery, great service ,big thumbs up👍

Snowys Outdoors sent the wrong item (their blatant error, not mine) and delayed sending a replacement until it was confirmed that the return item, was on their delivery truck which only turned up several days later. This despite my sending a picture of the return item wrapped on my doorstep awaiting pickup and making it very clear why timing of this birthday gift was very important to me. In the event the replacement item turned up after the birthday. Snowys clearly does not trust or value its customers. Very disappointed.
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The following is posted AFTER Ben from Snowy’s responded below.

Ben, on the basis of your response, I have downgraded your star rating from 2 to 1.
Yes, I agree you should have sent the item I ordered, immediately when I advised you.
But now you have confirmed in your reply that your policy and practice is/was to hold me (your customer) to ransom over returning the item you sent wrongly, before you would send me the item I paid for. That is unreasonable, unfair and distrustful of me.
And let us be clear that this did not just “pan-out” badly, your team actually drove it this way despite several phone calls from me in the process!
I think others should be aware of your unfair and discourteous policy.

Ordered a water bottle from Snowys. It arrived fast. Had zero issues.

I have been dealing with Snowys for several years.
I highly recommend their service and products.
I value their expertise when seeking an opinion or comparisons with selected products. Their service and delivery is fast and free anywhere in Australia.
On the rare occasions there has been a hiccup in supply or delivery they promptly follow up back orders and/or replacements.
Snowys are my go to for all camping and outdoors equipment.Can't beat em.

Could not believe how quick the delivery was, One of the better companies that i've dealt with over the internet.Highly recommend.

Very competitive prices. Great delivery efficiency.

I made 4 separate purchases from Snowys leading up to Christmas. Each one arrived next day, in perfect condition, and were some of the best gifts I have ever given. Thank you!

Excellent retailer and the postage was free and super quick. I highly recommend.

I would recommend the reliability of this company at any time.
Ordered Sunday night, delivered to Victoria early Tuesday afternoon. Goods in prefect condition. No extra charge for this super efficient service.
Will definitely use again in a flash.
Adela.

Everything perfect!Fast delivery and nicely packed!

Dealing with these people is a pleasurable experience. their prices are more than competitive, and they deliver promptly.I would highly recommend them.Trevor Boag. Bateman, Western Australia.

I've ordered many things from Snowys, and except for one occasion where the courier left a $2000 tent on my front door step there hasn't been a problem. They offer BPay as an alternative payment method which is great. Prices range from average to good to great and service is really good too.Their Sea to Summit stuff is always the best priced as is the Oztent range and the pop up tents. Website is good to navigate and filter .