Website was extremely difficult to understand and the options were terrible
Review by Xiaochong2 weeks ago
The website was easy to use and understand. Booking my service was quick and uncomplicated.
Review by Sonylet Beagon2 weeks ago
fast and convenient.
Review by Mehret Datuin3 weeks ago
Booking was quick and easy. Good price too!
Review by Narke3 weeks ago
The driver (his name was either Isaac or Isaiah) was superb! He was prompt, respectful, kind and helpful. He made Shuttlefare look good and me want to continue using your company. Thank you.
Review by AusRider3 weeks ago
Pick up came shortly after I got to the area and the driver got me to my destination w/o problems.
Review by Stadns4 weeks ago
Driver was super courteous, was early in picking up and safely got us to our destination. Very pleased, easy to book
Review by Karsi1 month ago
perfect and right on time
Review by MLink Predic1 month ago
the ride registration template was easy to navigate.
Review by Throstur Matejczyk1 month ago
excellent web site
Review by Larlar Guimbal1 month ago
The service at the airport was quite rude and seemed like they didn’t like their job. Fair enough but the customers were quite polite. The driver that drove me to my hotel complained to me that the hotel was not in his area and he spend too much time on it. I kept telling, that didn’t know how it worked. I understand he was annoyed but maybe talk to the company instead of complaining to the customer. I’ll take another company when I return to LAX
Review by Haeyeon1 month ago
Excellent as always!
Review by Gjt1 month ago
Super easy to do, efficient and reasonable.
Review by Montreya1 month ago
Site was very easy to navigate and get the reservation I needed.
Review by Fannygirl1 month ago
The website needed more clarity about an "error message" which could not tell me that the earliest time the shuttle could pick up from hotel was 6:00 AM. I had to call your 800 number to find out what the error message meant.
The customer service representative was polite but hard to understand. needed to speak slower and more clearly.
Review by Puppets1 month ago
Easy to book reservation for eight people!
Review by Jimarie1 month ago
Young lady was very courteous and answered all my questions.
Review by Atambir1 month ago
I had arranged for a shuttle bus ahead of my arrival by plane. The shuttle was confirmed. However, when I arrived at my destination, there was no shuttle in sight. I received no email or call as to a delay etc.. I finally called and was forwarded to a dispatch who told me they were short on drivers and were still trying to locate one for me. I responded it would have been better had they notified me in advance so I could have made other arrangements. Ended up taking a taxi which saved me $40 anyway off the cost the shuttle would have!! Lesson learned!
Review by Wigdis Gietmanskaja1 month ago
Twice it changed my entries to wrong date
Review by Junki1 month ago
the van was filthy and smelly, driver was not fluent English (pick up driver)
Review by Sandralee Sonyeta1 month ago
My driver was an intelligent uplifting fellow to chat with as well as a good driver.
Review by Yucolmar1 month ago
Reliable shuttle service from Lakewood Ranch to TPA. Friendly helpful drivers.
Review by IceMaverick1 month ago
Very easy to use.
Review by Bethorama1 month ago
The reservations were easily obtained, with many options to choose from. The price of the one I chose is very reasonable?
Review by CaPh Janani1 month ago
It took 2 hours to get to the hotel from the airport with the same fare I paid for the taxi.