Ship Skis Reviews

Seamless, no issues, easy setup

The customer service was exceptional and first class. Our skiis showed up with no issues. The only problem we had was finding the boxing to ship our skiis (the FEDEX store provides boxes at a cost).

Pricing remains a big concern. Standard ground ship rates still cost me $125 for 2 sets of skiis. It would have been cheaper to take them on the flight.

For some reason, the app doesn't allow for dropoff at DHL courier site in Toronto so this has to be done by phone. The app only gives a Fedex option, but Ship Skis uses DHL exclusively in Toronto.

Largely happy with the service. Areas for improvement might include:
- clarify whether the company is “shipstix” or “shipskis”; it seems there is separate websites but the phone support, email correspondence and invoices etc all refer to shipstix (and golfing!). This added a bit of confusion to the process.
- I had planned to include my ski jacket and pants etc in the ski bag I posted (as this is the standard way of packaging ski gear). When I printed off the postage’s labels however I discovered that I was unable to include this extra gear in the bag. As such I had no choice but to discard valuable ski gear as I couldn’t fit it into my remaining bag (ski socks, thermal
Underwear, mid-later). I can think of no reason (other than profiteering) why this rule is in place...

1st time we used ship ski
Prompt and good service
The price is right
We will definitely use Ship Skis again

The best part is you can ship two pairs of skis for what it costs to take one on the plane and your equipment is picked up and dropped off at your convenience. The not so best part, you have to go a few days on either side of your trip without your equipment, while it is in transit.
Everything went as promised. I also received a notice when the shipper had not time stamped the shipment as expected. Ship Skis is obviously paying attention throughout the process.

Great experience. Only improvement would be if possible somehow to see if labels could be supplied; the canvas bags did not —as predicted— stick well

I had a good experience with Ship Skis. My only issue was that I was using it to ship skis that I was selling to a friend, so I didn't have a box or bag, and that was a little big of an issue building a box. Once that was done, the shipping through FedEx was super easy.