We collate all the best reviews from around the Internet so you can view them in one place
Review by Tammy Baker6 days ago
Avoid this online florist. What you order is not what they send. Ordered a flowering cactus and they sent a succulant dish. Not what I wanted to send. When I complained they offered to give me $10 gift certificate. Why would I want to spend anymore money there when they can send what I ordered. Will not use them ever again.
Review by Jeff1 month ago
I wish I would have read reviews. I've never seen such universally negative reviews for any business in my life, and those reviews are accurate. Their same day delivery is a scam. They charge for same day delivery, don't deliver until days later, and don't refund your money, even though they say they are going to.
Review by Jacqueline Lancaster1 month ago
Sent to my sister in America from Scotland she phoned and raved about the beautiful flowers she received was highly delighted with them and she is very fussy she couldn't praise the company enough
Review by Fayyaz Siddiqui3 months ago
Delayed delivery. Then delivered totally different and cheaper arrangement. Upon complaining they processed unwanted discount and offered re-delivery and tried to wriggle out of that commitment by making false claims that this arrangement is no longer available for the recipient's zip code. Upon submitting proof that the site is still accepting orders of that arrangement for the said zip code eventually delivered still a very different and cheaper arrangement and processed more discount. Complained again. No response
Review by IRslc1911873 months ago
Had a great evening with my girlfriend and early in the morning spur the moment I wanted to do something nice for her so I ordered her some flowers same day delivery roses were fresh beautiful excellent delivery was right on time perfect send flowers.com very good job and the local florist
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Review by Shebani3 months ago
I wish I had read the reviews before buying from them. I splurged over my budget for a very special occasion with same day delivery. After sending emails throughout the day wondering where my arrangement was, they finally delivered at 11:00 pm, obviously after hours. I figure they must’ve misplaced or forgotten the order. The arrangement was very sparse in a plain vase, absolutely looking nothing close to what I ordered, not even arranged professionally, like I picked a bouquet in my garden. When I contacted them after my surprise was ruined, they said they could only give me a 50% refund but nothing refunded for the delivery fee of $15. Their website promises 100% satisfaction or a full refund.
Review by Cheryl Lassiteredwards4 months ago
A horrific experience! Total bait and switch. Do not trust what you select will be delivered!! What I selected fo my mother's 64th anniversary and what was delivered were not remotely close! The flower arrangement I selected was happy and bright, a beautiful arrangement of orange roses and fuschia dahlias. What was delivered was a angry bunch of flowers thrown into a vase with zero arranging. I cried when I saw it, it was so angry looking, not what I hoped on a day of celebration!
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Review by Rhonda Patterson Corban4 months ago
I would give a lower score if I could. My flowers did not arrive in time for the funeral service. I got an email 3 hours AFTER the service time they couldn't get them there. This was after having to call to place the order and being assured they would arrive on time. DO NOT ORDER IF TIMELY DELIVERY MATTERS!
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Review by Lisa Travis4 months ago
Horrible!!!! Do not order anything from this place. They email you the recipient received the flowers when they never did. Then they promise they’ll deliver another arrangement and never did. Horrible!!!!!
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Review by Andrea Brown4 months ago
I hate that I had to give you 1 star because you don't deserve that. For everyone reading this: SAME DAY DELIVERY is a lie. I specifically told them that my order had to be delivered by 2pm, that let me know that that would not be a problem. Needless to say, my employee, on his last day, left work, probably wondering why I, his boss, did nothing for him on his last day. Very disappointing. I'll never use you again and I will let everyone I know, not to use you
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Review by Robin Jackson4 months ago
Absolutely horrible customer service.. Same day delivery is a lie!!!!
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Review by Алина Буравцова4 months ago
I’ve ordered a premium fruit basket for my sister’s b-day, that later on her neighbor found lying on the floor in a different part of the building. Isn’t that beautiful?
One day before the delivery date I’ve contacted their chat to inform I’d love them to call the receipt in advance to make sure she’s not away, cause I’ve learnt there was a 2 days trip planned. Online representative promised that everything is under control and then in a couple of days my sister is glad to receive these greeting, made of 4 apples , 1 orange and 1 pineapple, that you can buy for $20 elsewhere, but ‘Send Flowers’ proudly name this ‘premium basket’!
This is not for the first time I’ve shopped with them, but the last one for sure. Never had any experience like that and never though I would.
Wanna congratulate your enemies? Do this with sendflowers.com , these guys know their job well 😎👍🏼
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Review by Isabelle Barreto4 months ago
LATE DELIVERY
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Review by Marta Burgos4 months ago
BEWARE!!! Once you enter your personal information on their site,it will stay in their database. I contacted customer service asking to remove my personal information, including my credit card. I was brushed off several times.
Their terms and conditions state that your information will be sold to the third parties.
Poor customer service!
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Review by Lisa R.4 months ago
HORRIBLE!!! Such an absolute disappointment! I would give a zero if possible! We ordered a bouquet that was to be beautiful, however received sticks and weeds! No balloon that was to be added and a $15.00 box of chocolates was a Dollar Store sample box of 4 chocolates! This was Monday, and today is Wednesday night and they have promised daily to fix it and yet HAVE NOT! No integrity! They won't let you speak with the florist either!
I WILL NEVER BUY FROM THEM AGAIN!
DO NOT WASTE YOUR TIME OR MONEY!!!
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Review by Joy K4 months ago
I guess I should have read the reviews before I placed an order. Ordered a birthday bouquet for my daughter’s birthday to be delivered same day. I ordered very early morning, they never showed up. I emailed back and forth with customer service all day. Late that evening they said they were sorry and would credit me the same day delivery fee and the flowers would be delivered the next day. They did show half way through the day, next day and were beautiful, but it did ruin the surprise. They do block negative reviews on Facebook. Don’t recommend. Call the florist yourself. Never got credit just a coupon for next order. Very dissatisfied.
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Review by Kimberly Whitcomb4 months ago
If I could give it 0 stars I would! I ordered flowers for my Mother-in-law 3 days ago because she was in the hospital. After calling two days in a row and being hung up on, they finally arrived as she was leaving the hospital. They charged me $5 for a balloon to be added but was never recieved. I would definitely stay away from this flower service.
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Review by daniel f4 months ago
The flowers arrived on time with the exact item I ordered
Service was very responsive and provided all information needed
There was one glitch that I did not get the notification on time but when I pointed that out they immediately dealt with it.
I have a happy grandmother now (=
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Review by Justin Zeidner4 months ago
Had an issue but customer service came through big time. Great people
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Review by amehd Peña4 months ago
Even when i read the reviews first i give this business a chance the first time they meet my expectations. However the second time !!!!
I paid a lot pf money for a deliver i even order one day to be deliver the next day!!! Well it didnt happen , chat with customer support !! Useless !!! Do not use this business
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Review by JL Smith4 months ago
Too bad there’s no 0 for this company. I ordered balloons for a friend who was receiving a cancer diagnosis on the day I wanted them delivered & they were not. Called customer service the following morning and said she wouldn’t know until flower shop opened if they delivered. WHAT!? They did provide full refund, but will have to wait 1-3 days......we’ll see! DO NOT USE if you want prompt service.
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Review by Kimberly Ebron4 months ago
See the other reviews!!
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Review by Gayle Villa4 months ago
Horrible! I ordered flowers for my friend's birthday..they never arrived!I I worried that by 5pm on day expected ,(tho they deliver till 6pm) I better call to see where the flowers were, they said they were to go out next day..not true!..then they said they pulled up wrong order. They told me they would contact a florist ASAP & get them delivered..It didnt happen..I contacted them on the online chat at 2am .They said they would credit me on this as they have a satisfaction guarantee then told me they would like to send out a complimentary designer's choice arrangement in good faith later that day..I let my friend know the situation & something would be coming..THAT NEVER ARRIVED EITHER!.so I call to tell them this..they tell me since I canceled order that they could now, not send this. DO NOT ORDER FROM THIS PLACE .! ABSOLUTE NIGHTMARE. They do not honor what they say & do not stand by their word
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Review by Suemarie Covert Thomas4 months ago
ORDERED FLOWERS FOR A FRIENDS HUSBANDS FUNERAL AND SHE NEVER RECIEVED THE FLOWERS. BUT THE SENDFLOWERS.COM SURE TOOK MY MONEY OUT OF ACCOUNT AND THEN THE GUY FORM THE COMPANY ASKED FOR MY ORDER # TOLD HIM MY NAME I SIAD THE ORDER WAS UNDER MY NAME PLEASE REFUND MY MONEY OR MY BANK WILL,SO THE GUY HUNG UP ON ME. SO NOW MY BANK IS INVOLVED IN THIS MATTER. VERY VERY POOR BUSSINESS PRACTICE. STAY AWAY FROM THEM WILL NEVER BUY ONLINE AGAIN.
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Review by Donnazetta Murray5 months ago
I ordered same day delivery
i kept calling them and their automated system kept saying it’s out for delivery
So finally called and spoke with a rep they said they were unable to reach the florist call back in an hour which was passed the delivery expected time
After calling back in an hour They offered me a 30% discount and a next day delivery
I told them Uh No! It defeats the purpose of same day delivery
Requested a refund
THEY ADVERTISE LIES!!!!!!
Satisfaction isn’t guaranteed.
