The special offers for VIP members are amazing (25% off at all times, 60% off on my first order), they deliver fast, their products are actually of very good quality, they have good sizing and the membership doesn’t cost you a cent as long as you remember to pause at the beginning of the month.
BUT: I had to return a few things and while they quickly send me a return label, I was unable to open the link but a call fixed that.
Amongst my return there was one item I simply wanted to exchange for a different size and even though I got the new product just days after I send the package away, there was no refund for the rest.
When I emailed them about it a few weeks later they claimed they had send the money to my PayPal account, which is funny because I didn’t even use PayPal to pay for the stuff so there’s no way they could’ve done that.
Ultimately it took 4 emails and a threat to consult a lawyer for them to admit they never send me my money back and promise to do it immediately.
I’ve read horror stories where people had to fight for their money over months so I guess I got off easy but there’re some serious service issues in this company.
Doesn’t matter how good your products are, you can’t scam people like that.
Review by Lateef Dilucchio4 months ago
Love it, just drop the plastic tags please.
Review by Nurgaliyeva8 months ago
I purchased some items, but my conversion was wrong and I ordered the wrong sizes. I returned them using a pre-paid label Fenty sent me via Justfab, and had my replacement items in 4 days. I tried to organise the returns on the website but that operation needs some work, it was very unclear what I was to do after the items were marked as being returned. I emailed customer help and had the whole thing sorted in a day. The actual itms are very pretty and comfortable
Review by Wokaero9 months ago
You need bigger cup sizes. None of the bras fit I'm very upset
Review by Scottica9 months ago
Amazing quality brand!
Great service too.
Review by Mutts Youtz10 months ago
Love it <3 so pretty
Review by Tirthendu Molzon10 months ago
I made an exchange, shipped it off, and got a confirmation email stating that it was cancelled and that my return will be processed because the item I was exchanging for was out of stock. The company has terrible customer service. That item should have been reserved as it had already been paid for with the item I already purchased and exchanged. This was my first experience with savagex and will be my last. Always out of stock, doesn't even carry many styles for extended sizes, and awful customer service. I didn't want a refund, I wanted the bra that would fit me. I'd give 0 stars if I could.
Review by Zahariy11 months ago
The entire process of ordering with Savage x Fenty was great -- and the product was awesome to. I had no issues with ordering or package delivery, plus the box my stuff came in was so pretty. The pieces I got fit true to size, were super flattering, and seem very well-made. I would totally order again.
Review by Bathing Monether1 year ago
Wonderful products, of good quality, great design, good prices and great shopping experience!
Review by Nicolaus Botic1 year ago
the bras are too large for me
Review by Heaffs1 year ago
I love the products. No complaints so far. To be able to buy nice looking bras that fit me rocks!
Review by Lochie1 year ago
Fast delivery. Great Service ! My clothes were a bit ripped, so 4 stars from me
Savage X Fenty Deutschland is rated 4.0 based on
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