I am very disappointed with Saturn’s online shopping service. I made an order on the 17.09, and I'm still waiting for my order to arrive (=12 working days so far), even though they communicate in their website it takes between 4 and 6 working days. I just received an email saying that it will take longer due to an error in the shipping but Saturn didn’t communicate how many days more. After waiting 30 min on the phone for their customer service to answer, I am told that the delivery is expected on Saturday 28.09. However, it didn’t arrive and I had to call and wait for 25 min again to be told that now the delivery date is estimated for Tuesday 01.10. Today, 01.10, I had to call several times (and wait an average of 25 min for their customer service to reply) to check what happens with my order. They told me that it arrived to Saturn Frankfurt Zeil, however I cannot pick it up as the store told me there is a problem. They asked me to wait for another 1 to 2 days. How many more days do I have to wait?
On the other hand, I got a small compensation for this inconvenience after 1 day the order was delayed. However, this compensation is the same regardless the days you wait and the time you loose to get in contact with them...
Review by Bond1 month ago
ONLY Saturn online is superb.
Review by Baboth Dorniok1 month ago
I order by mistake. It was delivered to Croatia although it was not stated that they delivering outside of Germany. It is not clear to me whether they ship outside Germany or not? Anyway, i got it very fast, faster and cheaper then from Amazon, and I got what I order.
SANDISK Extreme PRO 128 GB is very good, working well with my Samsung SMART TV and PC.
Shows 111GB instead of 128GB !
I didn't measure the speed, but at first glance it seems very fast and reliable.
Review by Exclarabur Herschel1 month ago
hallo, war sehr gut.
Review by Tristain1 month ago
Top echt mega nice
Review by Enciso Prauda2 months ago
Review by TimDBaker Ndihokubwayo2 months ago
have been shopping there a few times now and always happy with the delivery and their service. Last buy was Google Mini Home
Review by SBeach2 months ago
Review by Kastaway Flatum2 months ago
Review by Aeriol Derrow2 months ago
Alles Top,geliefert am 2ten Tag
Review by Slam2 months ago
Everything was super: the speed, the delivery, the price!
Review by AfoRhapsody2 months ago
i am satisfied
Review by Eleanore2 months ago
Super quick delivery
Review by Tarrie2 months ago
I am really disappointed with the product that I received. I bought a pc case and it was wrinkled. It is almost impossible to it has happened during transportation, because the way it was packed: a box inside another huge box with airbags. So I assume they send me the product like that. I won't return the product, because I need it urgently. But I won't do business with the company anymore. I hope you pay more attention to your quality assurance
Review by Emilycdewitt Heeramun2 months ago
Very good 5/5. Will buy again. Adn i hope next time will be an english version on the site.
Review by Nqoe2 months ago
Review by Wats2 months ago
Alles super funktioniert. Top Service
Review by JMichaud Tsybulskaya2 months ago
The item that I received is obviously a new item but it was old on the stocks that they gave me. Because the camera when i tested it it was very low and it did not turn on first thing that i unbox that most probably other stocks would have had a bit of battery that comes right on the camera that will turn on. But this i received it was drained maybe of too much old that remain in their stockroom. The camera had to be charhed fully and it works fantastic. Im impressed with the unit. Overall it did really well fast shipping.
Review by Sunmer2 months ago
Very fast shipping and reliable, I have used Saturn online shopping for quite some items and the service is really good. Totally recommend Saturn especially with the easy finance option they have.
Review by Gearo Paasi2 months ago
Worst Delivery experience
It was supposed to take from 1-2 work days, but it took 5 work days. Even worse, I was not home when the package arrived, and instead of keeping the package in a near DHL office, they left it in a very far DHL office which is about 2 km away, although they are many nearer DHL offices.
Review by Henreeneo3 months ago
Review by PhilKagel3 months ago
Althoght website is not supporting mobile view but product quality is good.
Review by Yfantis3 months ago
Das ist katastrophie. Ich wurde nie bestellen mit Saturn und Hermes.
I had ordered the electronics items from online and first when I went to store to enqurie, they said online orders only online people will support and at store. When I tried to reach the customer service I had to wait everytime more than 10 min before talking to someone...
Today was the worst day, I had fridge delivery today and to the worst Saturn has given my house number as 3 instead of 38. I had to run to Hermes people on the road to tell them that I was waiting at 38. And I had to literally call them loud, when the person saw me didnt respond at all...I thought they are taking the fridge back, and tried to call the number and they picked at 3rd call. Then I had to be rude to get my parcel, they agreed to come back finally when I said are you delivering or not.
But overall I really felt bad, as I paid and for my product I had to run behind them to get it delivered.
I would suggest if you are booking by saturn ask them not to send parcels via Hermes. And infact I would say better avoid Saturn until you are taking from store.
Review by Mki3 months ago
Delivery is not so convenient.Because I have to be at home to wait for it
Review by Lick3 months ago
30 extra Euros I paid for the connection and the machine is leaking water the ground on the first day.
I sent an email regarding this containing the image proof