It is fraud site . Not received items against pre paid orders
Review by Ebelia3 months ago
i ordered a magnifier screen back in December..2 month later i emailed them saying where is my order.. they replied saying that it got lost in transit ..another email..same reply..the last 3 emails bounced back..8nvlufing the one from today..purely con artists.. should not be allowed by FB to robb people ..it cost me £ 20... FB should try to trace them and make them give us the money back..
Review by Galls4 months ago
Oh dear, i wish i had read these reviews before i too ordered the side sleep pillow and pillowcase. I wonder just how many others are in the same boat?
I saw the ad on face book back in January and surprise surprise after receiving an initial email saying they will be in touch , i haven't heard anything from this company.
How are they allowed to get away with this?
Review by Shaticka Havvas5 months ago
Pillow never turned up, despite me e -mailing them and them saying it was lost in transit and they would re-send it. Now having trouble getting refund from bank as Sary Beauty trying to make out that the item was delivered. I really don't think they are a bona fide company. Avoid at all costs!
Review by Taisiya Sprinkle5 months ago
UPDATE - 31st March
Sent umpteenth email to Sary-Beauty only to receive “order lost in transit ....” as so many posts here have quoted. However, I am in the process of reporting the company to various authorities and suggest everyone does the same...
Contact FACEBOOK or wherever they advertised
Contact whoever you paid by - mine was with AMERICAN EXPRESS
Will also check whether TRADING STANDARDS can investigate
If I could give O stars * that would be more appropriate!!!
I ordered the side sleeper pillow on 18th January and tomorrow will be 63 days from ordering.
Of course I contacted them to be told ....delivery to UK is 15-25 days but could be longer.
I, too, am feeling this is a scam and would love to know who to report them to - to spare others
Review by Yuehao5 months ago
Same as everyone else. Sent "Mara" 7 emails asking where my pillow is being that it was ordered in January. She assured me I'd receive a shipping confirmation within a few days after the first 3 emails. I demanded a refund 4 times after that and no response. I'm finding every site I can review them to warn potential scam victims of this POS "company".
Review by RJKa5 months ago
Order never received! Ordered two side sleeper pillows on January 22. First email from Mara was sent weeks after I had inquired about my pillows. She told me they got lost in shipment. She never sent me a tracking number and then eventually just stopped replying. It is now April 7th, and it was all a scam!!!!!
THIS IS A SCAM!! DO NOT ORDER.
Review by Sistercja Figini5 months ago
I like everyone on this post ordered stupidly it looks like. 5 therapeutic side sleeper pillows. Sad shame they took our money and didn't send product. I have no way to get hold of them via Email, but it looks as if that wouldn't matter either. As several have Emailed and not had response. I say we deserve our payment to be returned
Review by Lokheswar Atzeni5 months ago
Do NOT order from them! Ordered 2 side sleeper pillows on Jan 14th....was told they were in transit from Mara on Feb 27th. Still nothing, sent 2 more e-mails with no reply. SCAMMERS!
Review by Venita5 months ago
Same as all the other reviews. I am wondering who to contact to report and try to get a full refund. I ordered the side sleeper pillow on January 25 and have never received the items. I received the same emails regarding my item being lost in shipment. Now all the emails are bouncing back. I am so frustrated and angry.
Review by Abdelkebir5 months ago
Made an order. Multiple emails and months later.. nothing. Emails now bounce back because the email address no longer exists. Bottom feeders have done a runner. Filthy scum
Review by Giorgak5 months ago
Avoid at all costs.
I paid for pillows in January 2019. They never arrived.
I emailed February 2019 - they said the pillows had been lost in transit and would re-send them.
Today I emailed them again. Their email bounced back so they clearly have no intention of sending the items or refunding the money.
I can't get a refund so have lost quite a lot of money as I ordered multiple pillows.
I am now going to email Facebook and make a complaint. I saw the Sary advert when it popped up on my Facebook page.
Facebook have a duty to ensure the people who advertise with them, or the companies that Faccebook "endorse" by allowing the pop up ads are genuine. Sary Beauty clearly are not genuine.
Review by Ebone5 months ago
Wish I could put 0 stars!! Like every complaint on here, same thing. Ordered, got nothing! Ordered pillow in January 2019. Numerous emails, a couple responses saying they are looking into it. Complete runaround! DO NOT ORDER FROM THIS COMPANY! TOTAL SCAM!!!!
Review by Josrev6 months ago
I ordered a pillow in January and it is now April and even after several emails I STILL have not received it. I wanted to put no stars but to add a review I had to tap one star. Extremely poor service. I have now been promised it’s on its way, I’ll believe it when I actually see it.
Review by Giampiero6 months ago
Same story as everyone. Ordered goods and still not delivered after 3 months. Have emailed them and no reply. Website no longer works:
* URL: sary-beauty.com
You get "Sorry, this shop is currently unavailable".
Have phoned-up UK Barclays and spoke to fraud department. They will raise a merchant dispute.
Within four working days, my bank had refunded me.My guess is this a known issue.
Review by Pplholder6 months ago
I got total rip off. I sent a email today and No more recipient.... I lost my 20 dollars.
Review by Chiel Grooming6 months ago
I wish I could have seen all the other reviews before I ordered a Resty side sleeper pillow in January. I have had the same communications as everyone else on this review that it has been lost in shipment and they are sending me another one. Here it is April 5th and I have not heard from them about refunding me the amount I spent. This is a scam!
Review by Bod6 months ago
Ten weeks and several assurances that the pillow and two cases were on the way, and nothing happening.
I wish I had read this page first!
Hoping to get a refund via PayPal.
Review by MonkeySwag Shad6 months ago
Same with the others as well, I have emailed them ten times and I have not received my item yet. They told me that is lost in shipping and I have emailed them about when my item will arrive. It has been over two months now. What a scam.
Review by Sllim6 months ago
I ordered one of Sary Beauty's 'Resty' pillows and took up their offer of ordering an extra pillowcase, for $4. When the pillow arrived it was in a pillowcase but that was all the package contained (i.e., with no extra pillowcase included).
When I queried the discrepancy, their Customer Services Dept disputed this, stating that the distributed order was correct, which is clearly inaccurate, as the pillowcase was absent.
I have since sent them 5 requests for their further comments on this but they have been ignored.
I acknowledge that my query may only involve a $4 item but there is a principal here that I will continue to pursue; namely that I paid for, but failed to receive an item and have subsequently received an unacceptably inadequate level of customer service from a faceless company, based an ocean away!
Review by Dottee Coales6 months ago
I had the same problem as all these other reviews. This is definitely a scam company. I ordered 2 phone screen enlargers in Dec, and no products shipped. after an email, Mara said product had problem with shipper and would send soon. Nothing.... tried checking today and email was rejected and now cannot even find the company on the internet.
Review by Berdan6 months ago
I ordered the shoulder pillows in Jan obviously they haven't arrived I have emailed on many occasions I did have an email saying the item must have gone missing they would send the items again but never received them now when I email the site isn't available... so yes I agree with everyone one else it's a scam company... very annoying and angry 😡😡😡
Review by Bezuwork Elomri6 months ago
I ordered the pillows also in January. Have sent multiple emails and no response. Of course they took my money immediately. SCAM!
Review by Deneva6 months ago
Same issue as all the others here. Ordered in January and received nothing. They are a bunch of thieves and I will never order anything from them ever again. I blame myself for not looking here first. I think I will not order anything online anymore unless its through AMAZON as I have not had any issues with online purchases through them. Other businesses can BLAME SARY-BEAUTY for the loss of sales from me anyway. DO NOT ORDER ANYTHING FROM SARY-BEAUTY
Review by Vetfeva6 months ago
Same as all. Ordered 2 side pillows in January. Follow up email was replied to by Mara and said tracking number will come, takes longer to ship to my country, USA. Follow ups bounced back. SCAM