I ordered a pair of boots and shoes last November off their page which was advertised on Facebook. It cost 88 dollars, and was supposed to arrive with in 15 days, needless to say they still haven't arrived. I've sent emails, all of which are ignored, and Paypal declined to reimburse me the payment.
Review by Biky7 months ago
Total misrepresentation of products. Ordered a pair of sneaker boots from them - they were totally defective. I wrote to them asking for either a new non-defective pair, or where to send it for a refund - they never answered and now it seems that are no longer a live company (At least under the "Sandkini" brand).
I guess the moral of the story is:
DO NOT BUY THINGS FROM ADS ON FACEBOOK!!
Review by Tempted8 months ago
Do not order from this company. Received my boots after a month and they’re the cheapest pair of boots I think I’ve ever seen. They look nothing like the picture. Like many others customers I didn’t look at reviews before ordering. They’re horrible. I can’t even give them away. The colors and entire style is completely different than what the picture shows.
Review by Rsp8 months ago
I bought a pair of boots from Sandkini and the boots looked nothing like what was advertised...They offered me a 15% refund then I complained even more and they offered me a 20% refund which I refused. Facebook should take them off of the site
Review by Anesta8 months ago
If I could give them a “zero” I would. I paid for “Express Shipping” and they billed me on December 18th. Today is January 6th and I still have yet to receive my order! They claim I have the fastest delivery possible but FedEx tracking shows product moving slowly.... CA to AZ to NM to OK to KS to IL .... still 250 miles to go!
DO NOT BUY FROM THIS COMPANY !!!!!!
Review by Warmastoastnow8 months ago
Ordered shoes for $35. The shoes came but were way too big and color was slightly different than on the website. They were also uncomfortable. I contact customer support to return them. The response was that they thought it would be too expensive for me to return to China - so they would refund me %15. Two months later and 4 emails later - I am still waiting for the refund.
Review by Staes Hrckova8 months ago
DO NOT ORDER FROM THIS BOGUS COMPANY!!! It is a total fraud. It took me over a month to receive my order and only to be highly disappointed!! The boots looked nothing like what was advertised online. I wish I had known the product was coming from China and I wish I had read the reviews first. (Shame on me) I would like my money back but I don’t even think it’s worth the hassle. Disappointed is an understatement in this case!! PLEASE DO NOT ORDER FROM THIS COMPANY!!
Review by Hesther Dadpaas8 months ago
Not a good experience at all. Sent me the wrong item. Instead of accepting a return I was told to keep the shoes and sell them on with only a £10 refund. Poor customer service in the beginning, took almost a week to reply to my emails at beginning of dispute which was 3 months ago!! So left with the wrong item and also left out of pocket. Won't be using Sandkini again.
Review by Mrs Vaughan Sieja9 months ago
Beautiful leather bikerboots 42 $. Arrived from China (????) after 8 weeks.
NOT the same as in the picture. UGLY, strong smell of oil, plastic fabric. Really horrible and awful.
Review by Shontorriyah9 months ago
I should have checked the reviews before ordering the boots. They do not look anything like what is advertised and they took a month to arrive. To top it off, a piece of “leather “ started peeling off the heel of one boot! Poor quality, deceiving advertising and shipping information. So disappointed. Lesson learned.
Review by Marijaa9 months ago
The shoes after coming a little over a month later are NOT the same as in the picture!!! They are horrible and I would NEVER order from them again!!! No one should because they are knock off FRAUDS!!!!
Review by Wiktoria Cusmaan9 months ago
DEPLORABLE!!! Do not order anything from this company!! I ordered shoes that look NOTHING like the picture..After waiting a month to receive them!! And I am responsible for all return charges!! Are you kidding me!!! Do yourself a favor and stay AWAY from this company.. What a scam!!!!!!
Review by Pynia Gillate9 months ago
THIS COMPANY REQUIRES THE CUSTOMER TO BE RESPONSIBLE FOR SHIPPING CHARGE IF THE CUSTOMER WISHES TO EXCHANGE OR RETURN THE SHOES.
THE WEBSITE FOR SANDKINI STATES THE CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING EXPENSES.
WHAT THE WEBSITE FAILS TO DO IS CLEARLY STATE THE RETURN SHIPPING OF THE ITEMS WILL REQUIRE SHIPMENT BACK TO CHINA. THE RETURN POLICY FOR THESE SHOES ALSO DOES NOT MENTION THE CUSTOMER MAY ALSO INCUR A 'CUSTOMS FEE' WHEN SHIPPING THE RETURNED ITEMS.
THIS IS CLEARLY AN UNFAIR BUSINESS PRACTICE AND WILL DISCOURAGE ANY CUSTOMER SEEKING TO RETURN OR EXCHANGE THE SHOES. YOU ARE A DAMN FOOL TO ORDER SHOES FROM THIS COMPANY IF THEY ARE TO ENGAGE IN SUCH BUSINESS PRACTICES.
Review by Douglaas9 months ago
Reported to the Better Business Bureau for being a scam company.
Shoes not shipped for over a month and I had to contact the company to ship them. Arrived from China in another month.
Company ignored my emails and then did not refund as promised in writing.
Review by Jikidze Asuga9 months ago
Do not order from them, HORRIBLE! The shoes were completely cheap looking, so bad I did not even try them on. They also reeked of bad chemicals. When i went to return them they said shipping back to china to is a pain and expensive and they would offer me 10% of my purchase.
Absolute BS. I looked before I bought to make sure I could return.
I ended up donating them... terrible company....
Review by Marckes9 months ago
Shoes defective, a human foot could not fit in these shoes. Color not as shown. Leather not as shown.
Review by Ivalyn9 months ago
I ordered boots from Sandkini what I received was NOTHING like the Pic. They were plastic and smell like formaldehyde. I would never wear these boots. And you will never get your money back. Because they tell you it will cost too much to ship to China. They offered a 15% discount which I have yet to see. Terrible product. I threw away 58.00. Chalk it up. Don't do it people.
Review by Fegefeuer9 months ago
Ordered boots, 2 months later and numerous ignored emails I raised a disputed via PayPal. They responded saying they would refund me. No refund came so escalated again and PayPal refunded me. Dreadful company. Can only assume they’re scamming people
Review by Sugarrh Iaguessa9 months ago
Sandkini is a scam! I ordered a winter jacket for 60 Euros and also payed an extra fast delivery sum of money, I don't know anymore how much it was but the jacket arrived only 3 months afterwards and the wors of all is that the jacket is just so horrible and just not like in the picture! PLEASE DON'T BUY FROM THEM! as other users write here, the refund and e-mail conversations just go in circles and they don't really care for happy customers. A hoax of a company!
Review by Edmunds9 months ago
never buy from them, they are a total scam, after waiting 4 weekes to my shoes to be delivered, i wrote to them asking for informations about my items. After several mails and other more facebook messages, I managed to get a refound
Review by Pareesa9 months ago
Fraudulent business - defective merchandise. Refund process problematic. No customer service number, that I am aware of. Not on the up and up.
Review by Tevong Barvö9 months ago
Should have read the reviews. The shoes I ordered took a month to come (from China). They arrived in a plastic bag, no box, and the bag was destroyed. The shoes were visible through the rips. They looked NOTHING like pictured online. The foot bed had a chunk out of it. The toe was dented. They reeked of chemicals. I emailed and asked for my money back. I was offered a 10% return. Then I was offered 45% off and told I could use that money to repair the shoes. When I pressed to have all my money returned, I was told I'd have to pay for shipping back to China. Ridiculous. Total scam.
Review by SCoJeC9 months ago
I have never been decieved in this way and feel really angry. I also waited a long time for the delivery of a pair of boots and when I received them, they are just a crappy version of the beautiful ones I ordered.
Do not buy from them, do not trust them
Review by JeffJunior9 months ago
Purchased a pair of loafers. Received them and they look NOTHING like the product shown in their picture and description. Have followed their return policy rules and now they are ignoring my emails for return label and refund. TERRIBLE COMPANY. First, they wanted to offer me a 15% cash refund. Yeah right! Their address says London but the country code to reach them is China.
Review by Pizzeria9 months ago
Sooooo sad I didn’t read the reviews before placing an order with this company. From the day I ordered my shoes to the day they arrived at my door was exactly one month. The clothes I ordered at the same time still haven’t arrived. Neither of the tracking numbers linked me to any tracking information.
Shoes are cheap quality.