I was FORCED to make the upgrade. Then I come home and my compatibility with my wifi and all other bluetooth connections are gone. My battery is going just as fast as the last one. This is like buying a car with new tires and forcing us to put on bald tires. Are you kidding? I have Amazon I can't get hooked up now, had to reset my wifi and am sitting here with a phone I used to be quite proud of. Enough so that 3 friends were so envious that they went Samsung. I have to restart all the time now, disconnect my echo devices. My next phone wont be an apple, but I'm doubtful that I'll keep my samsung phones and tablets. You suck. You ought to try making sure that your R&D dept knows what you put out before you do. Try asking 100 simple people to test it. I am getting less and less forgiving about these upgrades. The phone I bought worked, this is now not the phone that I bought and was happy with. You are now not the company that I had faith and trust in.
It is now about a week into this latest and greatest upgrade that I was forced to make, I cannot tell you the rage I feel within as my whole system is screwed. I am trying to retrieve passwords because I was locked out of my passwords page. My Alexa is still down. My computer doesn't work because well all my passwords were on my phone! I almost feel like starting a class action lawsuit that you force us to accept this.
Review by Gridex2 months ago
Absolute trash. I just got a new phone (J3 orbit) and was so happy with how everything looked, but then I decided to do the software up date. It now looks works like a ripe off apple phone, the icon designs look like a five year old colored them. I also hate the new layout of the messaging and calling app. It was so much better before. The whole design of everything just looks childish now. I wish there was a way to undo the update but I looked it up 5 times and the answer was the same, there is no way to go back. By the way, if you have a new software update, you should make it so it's possible to down grade to the original, that's probably the best thing you can do at this point.
Review by Bectu2 months ago
My phone is now hideous. Blue and red goddy icons? Seriously. Not to mention the weird placement of the clock on the lock screen. Like w.t.f is that. And the notifications on the drag down menu suck and are hella slow. Worst update ever and literally make me hate my phone. Its annoying and I just want to throw my phone in a garbage disposal. Fix it.
Review by Briyonna2 months ago
I absolutely hate the latest Samsung update (and I have been, up until now, a very loyal advocate). My battery life is cut in half (if not more). PLEASE correct this! If not, my next phone will not be a Samsung.
Review by Tracysmule Drangsfeldt3 months ago
Phone forced update and all my favorite features about my Samsung phone went away. Looks were downgraded and I feel like I just have a cheap knockoff iPhone now.
Review by Mosala3 months ago
ONE STAR IS TOO MANY.
NEW DEVELOPMENT - My battery SUCKS! I get about 1/2 the battery life that I did before this miserable update!
This latest update is HORRIBLE!!!! My Galaxy S8 Active worked perfectly until this latest update. Now, my music freezes after about 1 minute. My Pandora freezes after about 1 minute. My notifications don't work - some of the ones that I have turned off still come on. Some of the ones that I turned on don't notify me at all. Changed the format of the text messages. The icons are ugly. NOTHING works right. Worse, there's no way to get rid of it unless you reset your phone to factory setting. STOP FIXING SOMETHING THAT ISN'T BROKEN - NOW BECAUSE OF YOUR FIX - IT IS BROKEN! At the minimum give users the opportunity to CHOOSE whether they want the update or NOT! Have been an android/Samsung fan for years, because of this update Apple is looking better to me. My phone is a MESS!
Review by Ziping Padien3 months ago
i have samsung s10 and the last update made it freez and difficult to connect i have to restart it several times to make it work. I hate the update its the worse ever.
Review by FirstTimeWithWellesley Lovisato3 months ago
If I could give a minus i would. This update is dreadful. My phone freezes, has slowed right down, battery life has dropped, my music switches its self off, I have to turn my phone on & off on a regular basis to try to get it back to working order plus many more problems. I am so annoyed & frustrated with it !!!!!!!!!!
Review by Ikhilesh Kleon3 months ago
Have a J7, it was great, a little slow at times and not a lot of space but I make it work. But with this new update (8-2-19) ITS Sugar Honey Ice Tea. Not to be rude or anything but it's awful, it's impractical, it's flat out stupid. Samsung is literally copying iPhone and it's horrible. I got a samsung, to HAVE A SAMSUNG. The way you close apps, same as an iPhone. The way apps look in the settings, same as an iPhone. The media audio display, similar to iPhone. It's bullllll. The only good thing about it is the 'Device Pulse' convenient and nice.
But the settings, you can barely read them because the way it's setup now is totally wacked out and impractical. In general. It is now a horrible phone. Not dissing iPhone, but as a SAMSUNG THIS THING OFFICIALLY SUCKS AND SO DO YOU SAMSUNG. I'LL THROW THIS PHONE AT YOU, YOU IPHONE WANNA BE'S. Okay, rant over good bye. Fix it.
Review by CCaudill Derrow3 months ago
My Samsung tablet did a system update overnight to become even less helpful. I already hate that I can't use the expandable memory for useful stuff like apps and kindle books on my Galaxy Tab A. Now I can't close individual apps unless I close all of them and reopen the ones I want. I hate the icon appearance and there's no customization option to change. I am starting to think that 'updates' are an industry game for 'How can we remove just the stuff that works well without actually improving anything in the process?'
Review by PGrenier MottMBA3 months ago
ONE STAR IS TOO MANY. This latest update is HORRIBLE!!!! My Galaxy S8 Active worked perfectly until this latest update. Now, my music freezes after about 1 minute. My Pandora freezes after about 1 minute. My notifications don't work - some of the ones that I have turned off still come on. Some of the ones that I turned on don't notify me at all. Changed the format of the text messages. The icons are ugly. NOTHING works right. Worse, there's no way to get rid of it unless you reset your phone to factory setting. STOP FIXING SOMETHING THAT ISN'T BROKEN - NOW BECAUSE OF YOUR FIX - IT IS BROKEN! At the minimum give users the opportunity to CHOOSE whether they want the update or NOT! Have been an android/Samsung fan for years, because of this update Apple is looking better to me. My phone is a MESS!
Review by Flipe3 months ago
Since the update my phone doesnt wake no matter how much i tap on the screen. Second wifi keeps dropping. The data doesnt kick in the applications dont open due to internet failure.
Review by JimWes3 months ago
Stop. You removed some of the best and handy features (such as auto-hiding navigation bars). The format is ugly and the default apps are now more difficult to navigate. I would give a lower review, but I can only give 1 star.
Review by Twill Meekins3 months ago
Still figuring things out on latest update but one thing I absolutely love? The new "trash bin" for pictures that can be "found and restored". I've wanted this feature for some time now. I've deleted pictures so many times, accidentally by touching the wrong thing. This is a wonderful long awaited feature which brings me to.... the larger fonts/screen/keyboard, like these features as well. Screen sensitive and finger brushes something unexpectedly "deleting" it ???
Yea, u get it now.
So far liking the update.
Review by SHazS4 months ago
This new system update has ruined my battery. It drains rapidly once it hits 30%. I called and was told ill need to pay to get it fixed. Why should i have to pay for a bug in your system upgdate?
After doing research on this, im not the only one facing this issue!
Review by Kelby Glasberg4 months ago
New update couldn't be much worse! 1 star is about 10 stars too many for this review. Virtually ever function on the phone has been made more difficult to use. Many of the functions that my 4 Samsung Galaxy S8+ phones (for my family) used have been eliminated. We will NOT purchase more Samsung devices if this is not fixed, PRONTO! This update could outdo the most powerful vacuum in the world, it sucks so bad!
Review by Kundejeanette4 months ago
Don't update if you can somehow hack your phone so you don't have to (when you don't update on my phones, which are not hacked, things stop working until you do update, so basically they do the Windows-rape-method of forcing you to update).
This update (over 1gb) made my phone VERY slow (J4). the apps take forever to open and sometimes just black screen until they time out.
I guess maybe they're trying to make your phone seem obsolete so you buy a more powerful one.
Samsung, you suck! You're like Microsoft now. Probably none of the 1gb of updates are for our (users) benefit, but instead for the benefit of 'those other entities and organizations.'
CANNOT WAIT until there is an alternative to monopolistic garbage tech available.
Review by Enquiries4 months ago
I now hate Samsung is horrible
Review by JekTrajo4 months ago
Horrible, slow and ugly icons. Let's talk function or better yet non function. I'm not getting and unable to make calls without a total restart. Whenever I hit the back button on the menu bar it pull there new shortcut menu which was new previous update. Which is also annoying.
Review by Elenie4 months ago
Nice update phone
Review by Jesussaves4 months ago
Samsung updates continue to ruin my phone and experience of using it. Pie is such a pile of detritus. Would like to tell the moron at Samsung who gave the go ahead for it face to face what I think. It has totally ruined the camera making it much more protacted to use. Loved the phone when I purchased it but far less now with all the stupid, unecessary, unasked for and unwanted changes. Stop forcing Bixby on us, it should be a choice! Last Samsung I'll ever purchase. Google or other brand in future.
Review by Delfia Iroda4 months ago
Samsung should be ashamed of itself. What a piece of junk. This latest updated ruined a perfectly good smart phone. Did they think it was an advantage for the scroll bar to disappear when search contacts? BOOO. Samsung go back and fix the interface ASAP or I go back to an iPhone.
Review by Lysgaard Feru4 months ago
My phone was cool, until the latest software update. Now it's f****** lame! It was elegant, sophisticated and I felt classy with the way it was. Now it seems ancient, boxy, outdated. The only thing I like is the recent tabs. CAN I HAVE MY PHONE BACK PLEASE. 😐☹💔
Review by Dragglock4 months ago
This is the worst update ever. The colours looks horrible. Looks like a childs playphone. Who came up with this update. I think they just lost me as a customer.
Review by Udam Tilger4 months ago
I tried using speach to text to write this review. But they, for some reason removed the ability to go back and edit what you said. Oh wait nevermind it appears. But of you hit anything other than that button, you get stuck. This update sucks, it ruined the flow of the phone and made everything feel like an Apple product. Instant hatred.