Shipped fake UGG boot from China instead of Keen boot ordered.
Ordered a Keen Snowmass high boot from their website. They shipped a fake UGG boot from China. Called their phone and sent emails over 40 times without any answer. Called Keen company and was informed this is a scam company with no relationship to them. Beware. Visa dispute filed and they refunded $ to Visa.
Review by Fridda5 years ago
Shipping cheap boots instead of keen boots
I have bought keen boots on the website but they sent me an another pair of boots (cheap chinese ones!)! We exchanged lots of emails, they just suggested me to keep the wrong ones and pay 80 $ more to have the right ones. I asked them for adress where to send wrong shoes and phone number to contact them but they never gave me the information ! I also asked them for refund but it was no possible !
Review by Puspamitra5 years ago
Shipping cheap chinese shoes instead of keen shoes
Shipping cheap Chinese shoes instead of keen shoes. Say that's a mistake of the shipping company, but no refund possible. Try to make us accept the cheap shoes and give à 20 to 30 % off on a next purchase. Refuse to give back the money i have paid.
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