Complete scam. They take your $40 and do not do anything for you. I do not know how paypal allows this company to be a client.
Review by Kamaraj Iezzoni3 months ago
Absolute scam. They take your money and do nothing about it. They don’t respond to emails and they are con-artists. After weeks. Of attempting to access my account they finally got in and whatever they did made Instagram block my account for a few days.
I did not gain even one follower from
This horrific company. I am livid and I am going to report them.
Review by Lieuwe Pucko3 months ago
In late April I paid for monthly service help grow instagram. 7 days later absolutely no online activity from them - zero - nilch.
FIve days in I sent a concern email to [email protected] - since there was a claim that they answer in 2 hours- NO RESPONSE. I gave the benefit of doubt for timezone, and waited and extra day, then emailed again and FB MESSAGED the next day--NO RESPONSE. Then the following emailed [email protected]; with my concern/complaint. No response. Now I have a PAYPAL claim to get my money back I feel scammed.
Review by Nirmani3 months ago
Its a scam, I paid $40 with the expectation of gaining followers (they promise 2500 I didn't even get 10 followers I emailed them no one gets back to me. and today they charge me again!!! How do I report this scam?
Review by WoodyP3 months ago
I agree with the other experiences. Absolute SCAM. Stay away from this. Laura tries to convince you that its not their fault that they are not doing anything. But even with great enthusiasm and info ROCKET SOCIAL remains passive and silent. Better throw your money out of the window...
Review by Scremes Diandre3 months ago
I wish I read those recent reviews before I purchased. I can't comment on their service. They keep telling me after 3 days I have to give them a code that I should have received (I didn't, not even in spam folder).
I tend to believe it's a scam.
Switching to Social Spring Management that a friend is using and is very happy with.
Don't waste your time. There are other services.
Review by Warendra3 months ago
This company should be investigated for deceptive trade practices. They take your money and don't do a thing PLUS they are non-responsive to any requests. I am filing a formal complaint against them with the appropriate organizations. They take advantage of Small Businesses who need this type of service knowing full well they will do nothing. SCAM. DO NOT sign-up for this service.
Review by Dawgmaw4 months ago
Hello. Unfortunately didn't read review before signing. Now i have a problem with canceling subscription. nobody answers the mail, and can't find option for canceling.
Can you guys please assist me.
Review by Bafford5 months ago
Rocket Social tries to come across as an honest company where they even get you to fill out a survey of what your account interests are, what other accounts you strive to be like, what your followers should be interested in. It's a quick fix to build your following but then I started seeing the kind of people they were following and liking as well as following me?! A bunch of under age kids from third world countries and porn accounts! I was so astonished! I immediately emailed them to deactivate my account as I am a SMALL BUSINESS and that is detrimental to my reputation as well as my clients. I am so disappointed! I would not go with this app. I am disgusted!
Review by Lokesh5 months ago
Its a scam, I paid $40 with the expectation of gaining followers (they promise 2500 but I would be happy even with a 100 or 200 ) At the end of 2 months I gained only FIVE followers and began to loose the ones I had.
I sent them a lot of emails and tried to get refund but they stopped responding me. Don't waste your money
Review by CeRon Stefanel5 months ago
They followed a porn instagram account in behalf of my fashion business. How old are these kids being paid? I am so furious!
Review by Grosso Benzacar6 months ago
worked okay for about 3 weeks. then my account progress slowed down for about a week. the next 2-3 weeks my account LOST followers, page views per last 7 days were dropping about 10-20% daily, and i saw no actions as far as them adding and unfollowing accounts.
I reached out to them to see what the issue was and they asked for more specific competitors and offered a "free 5 days of service after we cancel" what a joke that is lol
Let it ride for another week...nothing....still losing progress. Emailed again and got the same response asking for "competitors" when I already answered that a week prior and they acknowledged I answered it.
Review by BrianL Wolkoff6 months ago
So they take your money. Then that's it! They don't do anything or even respond to your emails. So don't bother. There are plenty of other companies.
Review by Bafford6 months ago
SCAM PLEASE DO NOT INVEST YOUR MONEY IN ROCKET SOCIAL
I purchased the most expensive package they have for 3 months now and I have only received a few hundred followers - I have sent 5 emails all with the same response to each email . . They are unhelpful and I have wares 3 months at 79 per month of my money . I am horribly disappointed in the lack of acquisition as well as Clint relations follow up . Waste of time , waste of money - do not buy
Review by Kelcie Klinar6 months ago
So i spoke to laura back and fort through email. 1st the issue the payment was pending and she told me to call the paypal. so i called and paypal told me it will take about 3 or 2 business days for the payment to go through. i told laura and she told me to cancel my program and then re-do the payment. The next day the payment that was pending went through. so now they took my money and also they never help me with my instagram growth because she keep on telling me she send the code to my email link from instagram but i never received them. i check my spam etc. this back and fort message through email has been going on for like 4 days and nothing has been done. Lack of communication with their customer. This is a lie big time. The ads make it seem like they are legit guys. trust me never again. i will put this review everywhere. also, there is another guy name daniel i believed he tell me he send a code but i dont see nothing else. scammer =!!!
Review by Babawande7 months ago
This is a scam!!!
As soon i gave them my password they started posting random pictures without my consent!!!! My customers started sending me screen shot asking me why i was posting those pics!!
But the worst is that they said they didn't do anything which is a pure lie ! it was just minutes after I gave them my password. So I changed immediately my password and asked a refund, they refused and stopped answering , they refuse to give me a phone number. I will try to call my CC company because this is Fraud.
Review by Next8 months ago
There only thing I gained was the need for more time in the day. Because I had to sit for so long, so often and unfollow literally hundreds of random unnecessary and sometimes fake accounts. Gained no following. Actually lost followers once the math is worked out. Crazy that companies are allowed to scam ppl like this. I'm an independent music artist. I do not have $ to waste! Now emailing and messaging for a refund... Ugh! @ShemuwelMusic
Review by Tetlow8 months ago
Signed up for a 5 day free trial. Was told they couldn't access my account for 3 days. I responded and told them that was fine and to extend my free trial by the amount of days that they couldn't access my account. They told me that would be fine and then on the second day of my free trial, I was charged for a month of over $55 CDN. I responded to their email and explained I was charged and I'm simply being ignored. I changed my password on the 2nd day to ensure they would no longer have access to my account. I emailed them again mentioning I would contact Visa for a charge-back and still no answer. If I would've been given my refund, they could have avoided this and other reviews.
Review by Taneka8 months ago
Second time I buy. 100% satisfied. 100% safe. Great targeting. In 30 days I went from 570 to 3400 with real organic people who interact with my profile and my music. Thanks the team!
Review by BermejoThank Lukauskas8 months ago
Great service. Was happy with the growth of my account and would recommend this agency for others. Targeted and no bots.
Review by JSurrey9 months ago
Wish we would have read reviews first and avoided. Paid up front was told to expect results in 24-48 hours. Nothing after about 4 days, so changed password and told them we cancel and want refund. They responded that they can't issue refunds. Contact a few more times demanding refund. No response. Filed complaint with Paypal and request to clawback payment. Horrible company - avoid!
Review by Sammuel9 months ago
Laura did an amazing job! I really happy with the quality of her work and I would definitely like to work with her again in the future! Thank you for helping me figure out where my audience is!
Review by Adaja Hagali9 months ago
The lucky draw, the daily gift on social rocket are a swindle!! I’ve been getting 0 cents for 3 months! What’s the solution?
Review by Helin9 months ago
Jenny was great! Really pushed my network marketing business off the ground. Will definitely be a returning customer!
Review by Hulyan Kuligowski9 months ago
Rocket Social is a scam. I spent three weeks AFTER I paid for the service trying to work with a rep from Rocket Social to get my account to start working. I would be told every day that I would need a "code" from instagram and that the rep will send me said code. I would never receive a code from instagram and this went on for three weeks straight until it got to the point where I could only assume they were just lying about sending me the code. To prove this, I signed up with Boostfy, another similar service and they sent me the code the day I signed up WITH NO PROBLEM. DO NOT go with Rocket Social, they will take your money and run around in circles with it. This service is unprofessional and unacceptable.