I've bought several items from Baby Gosling, and have found their customer service and friendliness second to none. Highly recommended.
Review by Miku1 year ago
Suzanne is amazing, she really cares and it makes all the difference. She was always there willing to help and go to 110% if we needed anything. We both really can't thank her enough.
Review by Unrealdave2 years ago
I would recommend this company over and over again. The staff make you feel welcome and not just a number. They give you a personal one on one experience every time you go in or call them. I would go to them over an other store.
Review by Foxley Brannaker2 years ago
Suzanne was so helpful and nothing was too much for her. I highly recommend baby gosling.
Review by Niloufer Gukanesan2 years ago
Great friendly service, will definitely return!
Review by LindyLou2 years ago
I visited the shop when it had just been taken over by Suzanne, she is an incredibly kind and warm lady with a genuine interests in all things babies and always gives new parents visiting the shop no pressure to buy advice. I'm a first time mummy and Suzanne really made the whole choosing a pram a stress free and very much enjoyable experience, even the other half didn't mind the visits 😮
Thanks Baby Gosling I can't recommend you enough.
Danielle (and mini me who's three months and falls asleep as soon as she's in her Venicci pram❤️)
Review by Bocourt2 years ago
Baby gosling were so helpful and honest in helping us choice the right pushchair. Nothing was too much trouble and I would highly recommend them.
Grace and Lewis x
Review by Saxea Baniya2 years ago
Why is there not a 6th star? Suzanne was incredible throughout my entire transaction. I am originally from the UK but moved to the US a few years ago. After deciding we wanted a uk pram we found Baby Gosling and placed an order through them using my own courier. It was a total disaster with half of it showing up damaged after 3 weeks and the other half not showing up.
Suzanne handled this so professionally. The courier company refunded my transaction and Suzanne shipped a second pram with her preferred courier. She has a background in worldwide shipping and added in extra packaging on this set. It was received within 3 days and all in perfect condition.
Suzanne turned a terrible experience (that was out with her control) into such a positive one. I would have absolutely zero hesitation in recommending her company to anyone in the world. We have the pram we love which would not have been possible without Suzanne and her company.
Review by Papob2 years ago
Absolutely fantastic, friendly, helpful and efficient service from Suzanne at Baby Gosling, highly recommend!
Review by Xavliem2 years ago
I'm highly impressed with Suzanne and the team at Baby Gosling. After a rapid response from our initial enquiry on Facebook, we were excitedly taking home our wonderful new pram within 48 hours. Delivery was offered for free but my husband and I decided to visit the shop to try out the different pushchairs. Suzanne and Chris were fantastic at not only helping us as first time parents to make the right decision but also giving us an amazing deal on our pushchair. We are delighted with our purchase; thank you Baby Gosling for all your help. Can't wait to use it now!
Review by Sagarika3 years ago
Bought a icandy dolls pram best price on line. Lovely pushchair and good service and fast delivery
Review by Amantur Mattavelli3 years ago
Friendly service when I phoned to enquire about a product. I received my order quickly and I would highly recommend this company to others.
Review by Robyn3 years ago
Bought a car seat from baby gosling, they gave me great advice with a friendly service!!
Highly recommend using this company😀
Review by Asaris Sekucja3 years ago
Bought a car seat and changing bag really friendly service so easy and helpful would highly recommend to anyone wanting baby products xxx
Review by Flapjack Hairer3 years ago
A lovely item which arrived well packaged and postage (which was free) was very quick. Baby Gosling owner seems very friendly and sent a lovely welcome e-mail. Looking forward to using the changing bag with our little arrival!
Review by Redleader3 years ago
I purchased a pram, car seat and base, crib and changing bag from Baby Gosling. I found the owner to be really helpful and offering good advice which prompted our purchases and will also save us money too - particularly with the car seat base. We found baby gosling to offer some really good deals. Thank you.
Review by Fratila3 years ago
Very good. delivered fast.
Review by Shirsh3 years ago
We ordered our i candy 3 from baby gosling in Febuary and we were really impressed with Helen's product knowledge and excellent customer service skills. It made our decision easy and we feel confident to use baby gosling again in the future. Our pram arrived in plenty of time and Helen kept in touch from the time we ordered our pram . Would highly recommend especially if you are undecided on the pros and cons of the many pram brands . Ruth and Freddie Harris
Review by Groupe3 years ago
We bought a Tandem Babystyle Egg on a payment plan and it was an absolute life saver. They also made us the best offer around and one we simply couldn't refuse. They helped us with any questions we had and answered them promptly. Would highly recommend this shop for all those Mummies to be that need inspiration on which products to go for and ones that simply need the life saving payment plan.
Thank you for the amazing service you provided to us.
Review by Ondrajs Markellov3 years ago
I was very pleased with my baby zen yoyo. Baby gosling were very helpful and their customer service skills were to the highest standard and they were very polite. Thank you! Highly recommend!
Review by CCousins McCombe3 years ago
excellent service, friendly advice and fast delivery
Review by Rokhsan3 years ago
I have ordered a few times from Baby Gosling now and, I must say, every time I do I am impressed just a little bit more.
When it came to the first big item on my list for baby - the travel system and car seat - Baby Gosling made it an absolute breeze from the beginning.
Not only was the price for the Uppababy Vista with Pebble Plus seat the most competitive on the market (saving me a small fortune!), but the entire Baby Gosling team kept me fully up to date from the moment of purchase to the moment of arrival easing any worries or concerns I had about it not getting to me on time as it was on a pre-order basis.
Although there was a slight delay in it arriving to Baby Gosling HQ, Helen's communication was excellent throughout. She always kept me in the loop. Thankfully the entire system made it in time for baby's arrival and the packaging and delivery of the item when it did arrive was superb - fully tracked service by Parcel Force!
Second purchase was a present from my mum-in-law - a rockaroo seat - again communication has been brilliant. The chair was ordered on Sunday, despatched on Monday and I'm expecting delivery Tuesday.
Finally, I must say about the price. I know I've already mentioned how competitive my travel system was, but having browsed through most of the website, Baby Gosling is hands down the best price for practically everything you could possibly want for baby. It was just by chance I found the site, and I'm so happy I did. It has become my first port of call for baby stuff!
Review by KMoore3 years ago
The service received from babygosling was excellent, i was kept informed from the point of ordering to delivery. The cotbed looks great and suits both 5 year old and 18 month old grandchildren as well as converting to sofa im our spare room.
Review by Serc3 years ago
Great service! Great demonstrations! Great product! Would recommend
Review by Jash3 years ago
Called into shop today Helen was very helpful she gave us excellent advice and as we ordered today we got it at the price advertised as of Monday the prices are going up. I would recommend anyone looking for baby equipment to go to baby gosling. Great and friendly service many thanks Helen