Excellent service! Professional, fast, reliable. Ordered a Sigma 105 1.4 Art lens (1.7kg), free delivery, even while I was unsure regarding delivery method, everything worked out flawlessy.
Totally recommend Rhinocamera to any professional and amateur. Would definitely purchase again.
Review by Czine2 months ago
Everything was fine with the order and the delivery. super
Review by Jerly2 months ago
Recently ordered a camera from them. I'd lost money earlier with a different supplier, so I was more nervous than I should have been. There was a small error or confusion about delivery. They took my overreaction in their stride, went well beyond what the problem merited to solve the problem within a few hours and the camera turned up the next day. If their customer service can deal with the bad tempered customer I was in this transaction, you can rest assured that they will deliver as promised. I'm going to need a second body and some lenses soon, and I will be going with them. Recommended
Review by Aerely2 months ago
1. The product was delivered in the promised 5 days and does perfectly work. So that's all great.
2. I have checked all the serial numbers on Canon and they cannot be found. Meaning this Camera has no warranty from CANON itself. Rhino does provide one by their own company taught. (Not enough for me as i would rather want CANON itself to fix any future problem).
3. The Package was only packaged in a single, thin layer of bubble wrap and a plastic back around it. Everything else was only in their very own Canon Box. I would recommend using at least a box for an international shipment, which was made from the UK not germany btw.
4. I had received a confirmation e-mail that the Package is on it's way, and as soon as it's out for delivery to my place, I'll get a tracking number from DHL. Sadly i have never received this beforehand, only after the first review was made. (From Rhino directly).
5. This is my second e-mail as rhino directly answered me to remove the comment or I'll have to worry about a laywer, which afterwards was stated once again by their legal department (as i have not removed it). I had then deleted it and asked trustpilot what to do. They told me It's my right to write a bad review, so here I am trying to do it in the most human way possible :)
As the camera is functioning perfectly, and I'm in need of it, I'll keep it. Anyway, i will not buy from them again.
Oh and i have never received an invoice from them. Only a order confirmation e-mail.
Update: As Canon itself just confirmed, the products i have received from rhino are probably grey imports and made for the Australian market, not EU:
“Leider müssen wir Ihnen mitteilen, dass aus der Seriennummer Ihrer EOS 6D Mark II ersichtlich ist, dass es sich nicht um eine Kamera handelt, welche für den europäischen Markt bestimmt ist.
Anhand der Seriennummer lässt sich für uns ersehen, dass die Kamera für den Verkauf in Australien bestimmt ist. Vermutlich handelt es sich bei Ihrer Kamera um einen Grauimport aus dieser Region.”
Review by Fontenay3 months ago
The screen of Fujifilm camera what I bought from Rhiocamera.com suddenly stopped working. I did not drop the camera, handled it very carefully and did not do any accidental damage. I sent the photo of the camera without any signs of damage and with the stripes on the display. Following the instruction of Rhinocamera I sent the camera for the repair or replacement. Rhinicamera was silent for two weeks and when I sent the reminder the reply was astonishing. A very different photo of the damage with the crack on the screen was sent to me. Rhinocamera manager was rude on the phone and the company refused to repair the camera or give the refund saying that accidental damage is not covered under warranty. I asked the camera to be sent back to me for inspection, three weeks passed and the camera has not been returned. Rhinocamera answers by e-mails reflect their bad customer attitude. Apart from handling the case with my lawyer and ECC, I will report and complain to Fujifilm.
Review by GeneralBG3 months ago
Ordered Panasonic Lumix 14mm-140mm F3.5-5.6
G Vario ASPH POWER O.I.S lenss . Order arrived in one week my satisfaction. Definitely will buy again and recommend Rhinocamera
Review by Twamgle3 months ago
Amazing service and very fast delivery. Product was brand new and we'll packed. Very happy with service and would recommend to everyone.
Review by Jacok4 months ago
Best price, fast and free delivery to Finland.
Review by Philena4 months ago
Rhinocamera was perfect. Much better price than anywhere I could find here in the north of Europe as I was looking to buy a Canon for my girlfriend.
Arrived perfectly on time and all brand new.
Review by Mtinti Lochman4 months ago
Rino's service is fast and very affordable, in my experience.
Review by Atigou4 months ago
I bought a canon 17-40mm lens. The delivery was very quick and the lens was packed and sent perfectly. Very happy with the purchase
Review by Elib4 months ago
I was very sceptical after i place my order as i didn't receive any confirmation email of my order,couple hours after i contact rhinocamera at their page online chat and they told me to send them an email,i did and they reply me provide my order details,after couple of days i receive an sms from dhl and my order arrived within a week outside my door,very pleased i will order again!!
Review by Kad Burmister4 months ago
I am really happy with my camera. Shipping took only about a week to Estonia. Would definetly recommend this company. Thank you!
Review by Jilliann4 months ago
I recommend this webpage to those who want to buy a camera. I searched cameras a lot to buy one for my wife and I can say that this webpage is offers low prices and provided good service.
I bought Sony a7r II (in Swedish krona) through rhinocamera.se since I live in Sweden. One day later, I noticed that rhinocamera.com price seems cheaper in EURO to me. After that, I contact the responsible person on rhinocamera.se about it and I made another payment in EURO and they refund me in Swedish krona. I bought my camera cheaper.
We had a delivery issue but rhinocamera.com cares about the issue quickly and DHL delivered our camera 3 days later.
I definitely recommend this webpage.
Review by Mason5 months ago
Rhinocamera was amongst the cheapest options to order my new Nikkon D500 body, and certainly the simplest one to order.
The package came much sooner than expected (within 3-4 work days), properly packaged. Also they had a followup with me if everything arrived as advertised, which it most assuredly did.
I would heartily recommend them and will order future products from them.
Review by DTemp5 months ago
Communication before the order was clear and efficient. The guarantee and servicing offered tipped the scales in their favour.
The lens I ordered was as expected. Communication after the order was also good.
Will buy again in future.
Review by Skymine5 months ago
Before order I got answers to all of my questions. The delivery of the equipment was relatively fast. The package was superbly packed.
Review by Lynsety5 months ago
Good Service. No issues with this company.
Review by Mummy5 months ago
I´ve used Rhinocamera several times and have never experienced any problems. Items have arrived as promised and always intact.
Review by Borremans6 months ago
The whole experience was effortless. I picked a camera on their site. Paid with my credit card. It arrived in perfect condition in the time they said it would. 10/10 would buy again.
Review by LIndaB6 months ago
Everything went perfect!
Good price, good gears, good service I will for sure buy again from Rhinocamera!
Review by Leeco6 months ago
Fast And reliable. Item Received as described on order. Within 3 days camera was in Cyprus. Thank you.
Review by AayushK6 months ago
Your prices and goods are very good with the best delivery Service.
Thanks and best regards
Review by Xenophontos6 months ago
Purchased a Nikon D5600 camera with lens. It was a smooth transaction, excellent communication and service. I'll be definitely back if I need other product.