Different online shop. Prices are incredibles, but these offers finish so quickly that usually we can't buy the products.
The variety is also so low, but good products, and brands.
The long delivery could be the poorest service. Some times I'was waiting for weeks my shipping.
In general good shop.
Review by Pandaho1 month ago
Extremely bad services, I do NOT recommed this shop. I've ordered an e-bike worth 1680 euro on the 26th of June that had a delivery time of "20 working days". After 14 working days I sent them an e-mail to ask about the status, they told me that the product has in fact a delay of 25-30 working days instead of 20. After 30 working days I sent another email to ask what's happening with my bike. I received an answer on the 13th of August that it will take another 2 weeks for my order to be shipped. This is ridiculous. I've asked for a refund and received the confirmation on the 16th of August that I will get my money back. It's been almost 2 weeks and I still don't have my money, which have been in their accounts for more than 2 MONTHS. Please avoid, do NOT buy from them.
Review by RyanTank Montreemuk2 months ago
This shop has a big number of products, bike parts of good quality, at great prices. I made myself a few bikes with their products and they are working just fine. The best prices are in the winter, I recommend you to purchese online during that time of the year if you want your bike to be ready for the spring time. Sometimes the orders are a little bit late, but they always arrived.
Review by Pronost2 months ago
The best prices of the internet for high quality products. Even better than chinese website. Delivery time may be long but this is clearly announced. Description of product is light and I need to go on other websites for accurate description. Choice is not large but only good products are proposed. You may need to purchase small items like bushing for rear shocks on other website.
Review by Merren2 months ago
I am building and setting up my bikes personally, and for that, RCZ bike shop is unbeatable. Their prices are unbelievable and their service is excellent, always available for replying to questions. Will continue returning as a customer, five stars!
Review by Exploring2 months ago
I ordered a product at the beginning of May 2019 which was shown with up to 20 weeks delivery time. Paid with paypal.
Now 23 weeks have passed and I have not heard anything about RCZ. So I asked to cancel the purchase and refund me the money. I have written about the contact form the company RCZ 3 times. There is no answer from RCZ.
I have had some orders with RCZ since 2011 and see myself as a rather problem-free customer. Even goods that were described wrong I have finally kept and not sent back.
I think it's a pity how it all works.
Order # 11920302
Review by Shopov2 months ago
I have been a customer for 6 years. There are always big discounts on cool parts for my bikes. For all the time there was only one problem with the order. But they helped me quickly solve it.
Review by Julius3 months ago
Recently i wrote a bad review about this shop because they sent me the wrong sunglasses,instead of apologising the cancel my account and they forbid me to shop again with them, the problem is that i had a paid order pending for about 3 months for a pair of wheels order 11917613 what they did they cancel my order ,in which i used 2000 free points i had accumulated,is this correct?
I didnt want to write this review ,but the way they treat me is terrible
By the way i was a long customer and i spent a lot of money on this website
Review by Colanda3 months ago
I've ordered cycling goods few times from RCZ. They have great prices though the selection isn't that wide. But if you find there something you need I believe you get it for best price.
Shipping the goods may take a while but it's okay if you just know it. Returning the goods it's not a problem, it may take some time to get refund but it will come in a time.
Nothing bad to say about RCZ, I will shop there in future with pleasure.
Review by Karmecia Neprozvanov3 months ago
This is a shop has very good prices, it makes sense to follow their emails with offers. Communication is fast and clear.
Delivery used to be 1 week , but this is the standard for most of the eurorean sites for international deliveries. Shipping costs are slightly higher then other shops, here a cost optimization would be welcomed.
Review by Cornelisse3 months ago
I am an unconditional buyer from this shop. Frequently I find authentic bargains on his daily promotions. Prices are crazy and the products are really good. You have to be patient on the delivery time, but it is worth it to wait. Perhaps the only inconvenient is that you can not mix productos from one promotion to another one, otherwise the coupon can not be applied. That means that you have to pay shipments fee for every order, eve if the are made at the same time.
Review by Wame3 months ago
This has been my most used web shop for bike parts. If you're knowing what you want, then you probably get the best prices from RCZ. It's better to not be in too hurry if you're ordering from here, but the prices are so damn cheap that at least I'm ready to wait if needed. RCZ is reliable and trustworthy.
Review by Tafi3 months ago
Great promotions! It's cheap and every time my delivery comes very quickly! I am very thankful!! :) My bike looks better with their components! I advice you to shop, you won't regret!
Review by Flup4 months ago
The prices are unbeatable. A very good customer service after sales with great communication via e-mail. Orders are sometimes delayed since they receive the material of the brands later but also notify them in the purchase offer so that the customer is notified. In conclusion it is the best website to buy offers of certain brands, the stock varies according to the offers. I buy there for years and I love it.
Review by Beckstar4 months ago
Very good value bike parts, you need to wait, but you choose to wait or pay much more.
Review by Kabyle4 months ago
I've just received, and fitted, a Mavic Crossride rear wheel. The price was good, the logistics perfect. The reason I chose to buy from this company, though, was the detailed descriptive information available on the website.
For once, I was able to buy *exactly* what I wanted without having to poke people for the information I needed.
Review by Wenxu4 months ago
Really good bike shop!
Good brands and very good prices. Even if there are problems with delivery, you get help quickly. Sometimes I am only buying some bike parts because it is so cheap.
Review by Csstman4 months ago
This shop has great offers from time to time. The service is good and reliable. I ordered a lot of bike parts over the last years and never got disappointed. Check out procedure could be better though.
Review by Bafford4 months ago
Great products at a very good cost. The platform could be better and it has been one occasion when the product I've purchased was oversold and they couldn't send it to me(of course, the give me a full refund); this is the reason for only 4 stars. Without it, it would have been 5 stars all the way because I am a happy customer of rczbikeshop for more than 3 years. With small inprovements, they can be a 5 star company/online retailer.
Review by Minogue4 months ago
I Have bought from RCZ Bike SHOP lots of times.
Always got good prices and many offers.
The delivery is fast with ups post, always with track number.
I recommend the best site to bike components.
The goods come in nice packages.
Review by Amella5 months ago
Don't you ever buy from this shop, the price are OK, before use to be much better, but the problem is after you buy if there is a problem,
I bought a pair of sunglasses the sent me the wrong item after I told them about it, they replayed to is my problem not theirs, incredible, never anymore I buy from this site
Review by TimT Lordan5 months ago
I have ordered many mtb bike parts (forks, wheelsets, brakes, tires, shocks, ...) from rcz over the last years and had an excellent experience with every order. Most of the parts had ridiculously low prices and I really enjoyed building up many bikes with them. Communication with the rcz team via email was always smooth and fast.
Before ordering you should read the conditions like delivery time and shipping costs and decide if you can live with them. If so, you can really get some banger deals.
Review by Libud Zehnder5 months ago
As a long Term Customer im very satisfied with RCZ Bike Shop.
I often bought Parts for half of the normal RRP which i wasn´t willing to pay normally.
Before ordering parts you should read the Description and keep an Eye on delivery Times. Cancelations were no Problem, fast refund and nice conversations with the customer support.
Review by Tennier5 months ago
Great deals! I got from here parts of my bike and saved a lot. There is sometimes to wait for long but it's written. It would be great to get free shopping cost above a certain amount of money you spend. Very quick tracked shipping with ups. I always keep an eye on newsletters, there are discount codes for the best deals
Review by Jarekhye Iyon5 months ago
The products they sell are extraordinary with really special prices.
Communication went well.
Delivery times can be quite long sometimes but in the end all the ordered products arrived
Shipping costs are moderate