I spent $134 four weeks ago and never received my order!! I emailed them over 4 times and never did they respond once. There is no phone number to call. AND I asked to cancel my order and NOTHING!! I can't believe this place is getting away with this! They need to be stopped.
Review by Abcddd6 months ago
I ordered a pair of bottoms almost three weeks ago with priority mail and yet to even receive a tracking number. I have emailed the costumer service number a couple of times and no response if they don’t respond within a week I will file a dispute with my bank. Do NOT order from this site total scam!!!
Review by Senal6 months ago
Company has a F rating with the BBB and 28 customer complaints. After receiving the wrong items and promptly returning them I've received no refund or replies to multiple messages. Don't waste your money.
Review by Rouela8 months ago
I ordered from them 2 weeks ago, website says it shipped on Nov 8th, and still not able to get my tracking information.
They do not answer their contact form, no phone number, no other email address, which is totally unacceptable. And please do not tell me it was custom made items... it is a bodysuit !
I have an event in a week and as I have no clue where my order is, will have to shop somewhere else.
I've read about their return policy.. I am afraid I did a terrible mistake ordering there for my event.
Review by JanThomson8 months ago
As before stated on other reviews, I never recieved a tracking number and contacted customer service and here we are a few days later and still no reply. I went ahead and filed a claim with my bank to get my money back. Also ordered the item i ordered from rave ready on amazon and already recieved it. This site is a scam. I hope other people do research about this site before they spend their hard earned money on anything they have to offer.
Review by Minodor8 months ago
The shipping rate was high for such a light box and the $20 customs fee was a shock upon delivery. But I guess that really isn't their fault. The items were really great.
Review by Sothong8 months ago
They said you will receive your tracking info 2 days after your order is shipped and I have still not received it!! They do not answer your messages at all!! I have contacted them on their site 3 times and send messages on all their media profiles! Every upset about their customer service!!!! I need the tracking info in order to get my package from where I shipped it to so I couldn’t pick it up if it did deliver! DO NOT recommend ordering from them even tho they have great products!! :(
Review by Edsie Ljd8 months ago
Seriously fricken legitness and if you wanna look fly af at festivals then def shop here. Shippin can take a while but its all so seriously dope.
Review by FSUMet Mavrodieva8 months ago
I've shopped three times from RaveReady and I was never disappointed. The clothes are of excellent quality and the packages always arrive on time!
Review by WhiskeyLover8 months ago
Great store, low prices, nice quality and great selection of products. I shop here all the time. Nothing bad to say about it other than shipping can sometime take a week or two. It seems to me that a bunch of yall on here need to plan a little better.
Review by Sole8 months ago
They always get me everything before I go to a big festival. I think I'm going to get a light up fur jacket next for Snowglobe this year! I always try and buy ahead of time, no doubt they're busy the week before the events.
Review by Neylya9 months ago
THEY DON'T DELIVER TO THE UK!
I panicked when I saw all these reviews and immediately send Raveready a kind message asking about my item and contact my bank. Bank told me to wait and Raveready told me they don't deliver to the UK and would give me a refund. I checked and it seems to be a legit company, BUT I bought some boots for £103 and they refunded me £98. So if it's a scam I got "lucky", but my advice is don't bother. Search for your item else where as they won't deliver to the UK anyway. :)
Review by Minu Tilsher9 months ago
Ordered on the 15th and have emailed the “customer service” multiple times about my order and it’s location multiple times, still no reply. If I don’t get a reply by tomorrow I’m claiming a dispute and making a complain to the bbb. Don’t waste your time or money with this site, such a scam.
Review by Local9 months ago
Very happy. Great quality clothes. Customer service is excellent. Tracking info is right on, most of the time. Love them.
Review by Vondy9 months ago
They came through with my rush order. I placed it on Tuesday and I needed it by Friday and they did it without a problem. I wouldn't suggest this though because in the past they haven't been able to make my deadlines but honestly I just need to probably be a little more prepared and not place an order 3 days before I need it. Love them!
Review by Linmei EastbourneCustomer9 months ago
I love everything about raveready. Their clothing, their shipping speed, most of all their customer service. Hands down my favorite site to buy from. I'm always so excited to et my newest festival outfits from them!
Review by Mcmurs Raifsnidercustomer9 months ago
I purchased an item from this company 3 weeks ago on Oct. 3rd. My order status shows my credit card has been charged and the item was shipped directly yet I still have not received this item. I messaged customer service as directed on their web site over a week ago on Oct 16th. It says a response should be given within 3 days yet 7 days later I still have not heard from this company. I would simply like an answer to where my item is and if they can't fulfill it that they let me know.
Order ID: XYWGEPSYP
Product: Black High Waisted Strapped Shorts
I am optimistically hoping that there is miscommunication and that this order will be sent immediately. I am a television producer working in Business News. I see stories like this all of the time. Hoping I am not a victim.
Review by SiLeN9 months ago
It was my first order here. I bought a gift for my friend - pink kigurumi. The quality is perfect! She was exsited! Thank you very much!
Review by Wooday9 months ago
I placed my order on the 12th and I still haven’t received an update or tracking number! I need these items for next weekend and I really hope I receive a response ASAP!!!!!!!!! If you do not have the items please update your inventory listings and update your customers!
Review by Bafford Korbal9 months ago
Ordered on the 7th still haven't received my items. Said they were shipped on the 17th. Today is the 28th.... Have contacted customer service with no replies. Looks like I will not have any clothes for my event. Order ID:WVAQRUPAR
Review by Caerlys9 months ago
Bought many things here as gifts for my older sister. She likes those dirty raves and wears lots of kandi beads. I appreciate how there's always deals going on and they seem to change daily. Never had a problem, shipping just takes a little while. I think my last order took 10 days.
Review by Kreez9 months ago
So I absolutely love raveready. I've never had any issues with shipping, customer service or the actual products. A good range from low budget to high and there's festival clothes for every style. It's like my one stop shop for all my festie gear.
Review by Carmelez9 months ago
If I could’ve rated a big, fat zero, I would’ve. Just like the rest, I paid for something and haven’t received it. Emailed 5-6 times with no response. Losers!!
Review by Bonimae Taschimowitz9 months ago
Hello Rave Ready,
Please issue me a full refund for my order reference PSMHOXGSW ordered on 10/18/2018 and supposed to be delivered a week ago. I had to wear something else to the event I bought these shirts for, since you guys did not come through for me. Everyone, please listen to the one-star reviews on this site, they are all accurate. No contact number, no tracking number, I just sent an email and highly doubt I will get a response. I expect a full refund of $36.90, which includes my $5.00 in shipping. If I do not hear from you promptly, I will call my bank and open a fraud claim to get my money back. If you have not yet sent my order, keep it.
Review by Bladimer9 months ago
Anthony was so awesome and helpful when I emailed him about sizing. Totally great vibe, and super cute stuff! Glad to see a local couple running a PLUR vibe store!