Worst website ever, they trick you to buy through their website than after waiting few months to get what you deserve they remove your credit and if you complain they will delete your account without explanation.
Review by Timmyfox Jeranyama2 weeks ago
The only thing amazing about this company is the amount of times you have to contact them for them to give you your money back. I keep track of every purchase and have to email them on every one in order to get my money back. After you provide the dates, order number and amount, they will still ask you to provide screenshots of the purchase! And a lot of times, they don’t even give you the correct percentage amount owed to you!!!! Garbage!!!!!
Review by Sukhjeeven2 weeks ago
They are the best. Nothing but good things from them and they are always aware of how much I get back and if there is a missing check they make sure they are aware of it. I highly recommend them.
Review by Yupares3 weeks ago
i almost couldn't blieve it! my own department of stores in one spot!!
Review by Lola3 weeks ago
I was trying to track a recent purchase online, but I needed to call customer service. I spoke to Jessica E. who was super helpful, kind, and patient. She helped me sort out my issue with ease.
Great service overall with great customer service to back it up.
Special thanks to Jessica E.
Review by MrsSL4 weeks ago
I've been a user for many years and I've been consistently satisfied and have recommended it to many friends.
Review by Ifford Navi4 weeks ago
I'd love to see more craft sites here. More than just clothing, really. I work from home and just don't go through a lot of clothes anymore!
Review by ADspain Valentn4 weeks ago
Every time I click on a shopping link, it's recorded. That's ok but when I know I didn't purchase on that particular trip, I wish I could delete it from my history, or at the very least mark the visits I know I shopped.
And the pending travel credit(s)... no way to delete those that I ultimately canceled or make a note as to what/where (car, hotel, etc). They stay on my pending cash back, mixed with stays that I AM expecting credit for. Very confusing!
Review by Rbcr Massue1 month ago
The title pretty much says it all. I've never had any problems with Ebates and don't expect this to change under the Rakuten name.
Review by MountainWulf1 month ago
I have ordered through Rakuten for many years now, and have amassed lots of savings and money back. Always highly recommend!!!
Review by MitchelHarms Athamneh1 month ago
It is easy to bring up and use. I have not made a lot but helps with shipping or taxes .It is fun to shop at the stores or use for hotels
Review by AndyCR Yahr1 month ago
They have great customer service. I felt they really care about their customers. Really happy with them.
Review by Leader Spendalot1 month ago
I can't understand why everyone is not on the Rakuten wagon. It is so easy to use and you get cash (yes, real cash) back on products you were going to buy anyway!! Can't rate it high enough!
Review by Nicolone1 month ago
This site is so easy to use. There is a great selection of sites to use. I love getting money back on things I am planning on buying anyway.
Review by Abbra1 month ago
I lost A LOT of $$$ back-to-school shopping through RAKUTEN. They don't list PENDING Cashback or send confirmation e-mails that you got cashback. This is nothing like EBATES. Unless you keep track of which store visits get cashback & what %,
Review by Andrass Kemadjou1 month ago
This site is very "rewarding"! I have been a member for 5 years and have received a rebate almost every quarter!! This is a great deal!
Review by Standagard1 month ago
I am on a fixed income, and that does not go far these days. Any time that I can save some money, it is a great experience for me. Ratkuten is that rewarding experience as it is always there for me. I do not have to do anything spectacular for it to work for me, and yet, it is still there working for me. I love getting messages telling me that I have saved again, and it all adds up fast.
Review by Brandkn1 month ago
My experience with Rakuten has been amazing every time I have used it and I love the rebates
Review by Glo1 month ago
I'm a little disappointed that the money earned is only paid periodically and if I don't use this site, I seem to lose what I've earned. It's fun to think I'm going to get cash back so I continue to use it whenever I can but the prices aren't always the best and stock availability is limited.
Review by Chezhian1 month ago
I am not sure what changed other than the name, but seemed to work better when you were Ebates. Since the change it sees as tough there are less stores/offers relevant to me
Review by Antoya1 month ago
I love all the stores I get cash back from. I'm sure more will be added. Just one click and you are in the money...
Review by Leol1 month ago
Shopping on Rakuten is pure joy. There is no easier way to shop and earn money back. Rakuten is constantly adding stores to its sight.
Review by Gemfx1 month ago
I earn 115USD I reffer my frend and family members but after 3 month my account is deactivate. I waste my time and effort don't use ebates
Review by Kenheda CertEd1 month ago
Love this site for deals and cash back. Easy to use and the downloaded reminder that pops up is excellent
Review by Saeron1 month ago
Horrible customer service. I've been a customer for over 15 years, and they keep sending me emails about making referrals. I finally make 1 referral, and they credit my account with the bonus, then take it away with no explanation. When I ask why, they lock up my account and accuse me of trying to cheat them with the 1 referral! The person I referred does not have an account with them, but Rakuten insists he does. I can't believe how badly they're treating me after 15 years as their customer. I will be taking my business to Topcashback from now on. They have higher rebates, and decent customer service, unlike Rakuten.
Our reviews are aggregated from multiple sources to give you the best overview about rakuten.com.
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.
85 Enterprise #100