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Review by Muller Oosthuizen1 month ago
After almost 8 months of numerous emails and fruitless communication, I suppose I have to accept my loss in dealing with Rayonar.
My order for five (5) "Tactical pants" was placed on 22 April 2020 and payment was made an received by some account (US$240). The order was placed via an advert on Instagram.
Rayonar.com replied on my order with an EMPTY EMAIL and that was the last I received - no order form was attached, no recognition of the order - nothing.
A representative of the company had been replying with numerous different replies but could not once assist with reasonable action - I should "check their website" (raisale.com - which she only supplied last night) ... I must "supply the order number" etc - all things Rayonar / Raisale should be able to supply.
Rayonar have not once offered to refund my payment.
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