I really wish there was a TELEPHONE number for tech support, really don't like waiting HOURS into DAYS to get a response for simple issues.(((HELP)))
Review by Onalaska3 months ago
In my honest experience RadioKing made the whole process of building an online radio station easy. You get out what you put in and it’s been a fabulous journey with however a few bumps on the way.
The negatives are: When you begin you get about 24 listeners, or so you think, these are ‘bots’ to draw you in, there are no listeners.
Be ‘Alexa Enabled’. Again, it sounds so easy, just £79 p/a sign up and be Alexa Enabled but you CANNOT, why? You need all kinds of licences which cost upwards of £700.
Finally today, 11/07/19 I achieved my highest lister rate of 51, wow! But again, zoom in on the map and the 51 were listing from the middle of a reservoir in Oklahoma! Lol.
What were they? Fish? Lol.
I enjoy the whole radio thing but to what end? I know what I’m trying to achieve but will it come to fruition?
Review by Beckwith Caomhánach4 months ago
Great experience with RadioKing! I'm pretty new to the RadioKing world, but so far my experience has been excellent. I haried them to assist with publishing a Mobile App for my Internet Radio station, Twisted Grape Radio, and also setting up an Amazon Alexa skill for it as well. The Alexa skill went through super fast, and RadioKing's support staff have been excellent and totally responsive thusfar. I would not hesitate to recommend them.
Review by Ogundipe4 months ago
Love the website. Love the features. Their support experience is pretty bad. I ended up switching my radio service to a company that offers a lot more for the money (app included even). I stuck with the website because I am a fan of the design but it’s been awful trying to get my domain configured with them. Their instructions are outdated and not anywhere in line with the steps you actually have to take to edit your DNS settings. The support agent just keeps sending me to the same pointless support article, I even went out of my way to move my domain to one of their hosting vendors that they had specific instructions for, turns out the instructions are off base and pointless anyway. So here I am pointing my “A” field to their sever, and my CNAME filed set to my domain, and this support agent keeps talking to me like I’m stupid and sending me the same pointless article over and over again. So I send screenshots of the TWO fields I am supposed to edit in my DNS settings, the only 2 things that are being asked to be done in their “instructions” (if you’re looking for ‘how to’ forget about it because their steps are not even remotely close to the actual user experience within my hosting service) and when I point that out, include screenshots etc., now my support ticket just gets ignored. It’s really simple customer service, when you think about it, look at the screenshot and give polite directions if something needs to be changed to manage on your end. Not just lazily copy and paste the same support article that offers no help to the situation at all over and over again, how condescending. I’m not stupid, I managed to read up, navigate to the parameters and set DNS as prompted by the configuration parameters in the customer area... no thanks to any of the step by steps or instructions provided. Would it kill you to be human for a moment, assess the situation, and provide clear and accurate instructions? I mean really...
And guess what about 90% of my widgets don’t work when I post the source code from my other vendor into my modules for RadioKing. I know it’s not the code because it works fine elsewhere (like on Wordpress). What am I even supposed to do about that? If I can’t get support on something simple like configuring a domain, forget about source code, good god I don’t even want to try to subject myself to that kind of torture. Only thing I can do is shop around for a better website, which is a shame because I like the way mine looks right now and have invested a lot of time and energy to setting things up. And at the end of the day, that’s what it feels like they are banking on, is all the work you put into it will keep you around despite their lack of support. That’s not right.
Review by Sofronie Sahawneh4 months ago
This radio is right on!! I wish I had known about Radio king years back. The Radio has solved my radio broadcasting dreams!! Thumbs up
Review by Isalyn4 months ago
good easy to n set up for live broadcasting
many more great settings
Review by Duppy4 months ago
Excellent customer service excellent stream quality best website.
Review by Dennise Rusert5 months ago
very nice service easy to use the options are awsome what more can you ask for best radio stations to create ever but you gotta have mony thats all they help you inmidiatly great service great thing radio king big 10/10
Review by Walking6 months ago
Thank for this website , the best for web radio
Review by Casheen Solies7 months ago
As a new venture Radio Lichfield highly recommends Radio King for all your needs to start broadcasting, with intuitive tools , linking with Mixxx and other broadcasting software means that your can easily produce and broadcast great professional sounding products.
Pricing is clear, options are available to upgrade as you increase listeners and your station grows.
So we highly recommend!
Review by GMartland7 months ago
It took over 15 hours to reply to my message but once it got started, I had the answers.
The support is great.
Review by Zulene8 months ago
Great Radio Company!
Review by Jaccie Kophamer8 months ago
Radio King is Good, but it could be a lot better.
The user stats can be more in detail.
For paid users 'hosted by radio king' can be made to disappear
Review by Morecol Szymeczek9 months ago
Simple and complete Service for broadcast the sound, music and live auditions. To setup your own radio you need no more than 10 minutes. But in deep in Radio King you meet sphisticated tool to setup every minute of broadcasting of your radio, also auto or live manner.
Review by Mikila9 months ago
The customer service is great, highly professional and really helpful. More still, the broadcast quality is like "wooow"!! Listeners feedback affirm strongly that the broadcast quality is clean, clear and 'smooth'. Incidentally, this is the best platform I have encountered to date considering the premium value I am getting for my money. " The broadcasters' haven ..... "
Review by Prabaharan Sciammas10 months ago
Very understanding an§ the call was very well and great at giving me the details i needed.
I am happy as can be with the service
Regards Philip e
Review by Savilsie10 months ago
This is a very wonderful app to run my radio station. When I need help,there is always someone to answer.
Keep up the good work. Highly recommended.
Review by Aysia11 months ago
I was so overwhelmed with the whole process of starting an online station when I first started out until I found out about Radio King. They made the process soooooooo easy. I love the Studio King app and the online radio manager. Thank you Radio King for being awesome!!!!!!
Review by Lafayette1 year ago
5 Star Customer Service with Radio King;
Radio King's multi-function features on the website including contact telephone number to speak to a real customer service advisor, makes the overall process of registering an online radio station far more easier for any low skill technical individual to own and run a radio station without unnecessary delay.
BSSN Radio and Milton Keynes Gospel Radio all hosted by Radio King, have enjoyed uninterrupted and efficient customer service.
Review by Deesa Aughney1 year ago
Of course a work in progress can only get better...and I know RadioKing will evolve nicely! Have been testing RadioKing for a few months and love the mixes I am easily able to create and morph! Getting my mixes to 36 countries and great feedback from the Twitter link and all. So much new music recommended by fellow music lovers. I am travelling this summer but will do more live in August etc. Alas I could not get Studio King working...it would not read my files. I would love RadioKing to evolve more....I may use Ots Juke for live and simply broadcast with RadioKing.....it has great mixing abilities and beat matching etc.....I use them for years on an Internet stream I ran called "Radio Mandala" which was all genre dance, I may keep streaming this summer while on the road. Whatever way I go I shall enjoy RadioKing. Such good streams and mixes on the platform. All set tonight for a private party.........RadioKing at the helm........Waka Waka....cheers from Stan at "Groovasmique"
Review by Lario Hest1 year ago
So far it's an amazing experience. Loving the radio broadcast. My audience is building rapidly.
Review by Smilejean1 year ago
The RadiKing is the great and the best plateforme in the web which help to create and to maintain your own radio station.
I invite you to use it..
Review by Sporttickets1 year ago
Just started out with this company. So far so good. Learning the platform and I'm liking the live options. Will give another review after about 3 months. Give the free trial a go so you can get a feel of the platform. Be blessed and stay connected.
Review by Alpro Hauswald1 year ago
I can't even play music on it
Review by BrusselsMom1 year ago
thanks for the technical background and the support work, they do an excellent job