Very shady. I placed an online order for a fitness tracker and after waiting one week they cancelled my order. I emailed them asking them why and their response was sorry not sorry kind of thing. So I asked them to reinstate my order and they said no, if I wanted the item I'd have to reorder it. So I went on their site to reorder the item and they increased the price 80%!!! I reached out to them and received no response. VERY shady company, order from somebody else.
Review by DarkDarkPrincess11 months ago
I had ordered some handlebars from ProBikeKit but instead of them shipping the actual handlebars they shipped something completely different a Di2 Battery Adapter. I sent them a message explaining the problem with my order but all they replied with was that they will open an investigation on the order. I had sent them detailed photos of what I had received, the package it came in, the customs documents but still no action was completed. How can a handlebar fit in a tiny 5x5 bubble mailer. They take forever to respond and with a doubt I am certain never even "investigated" the situation. They simply just tried to blow me off by telling me they were doing something about it. A week passes by and I decide to just purchase other handlebars from another store since I needed to get back on the road asap. I ask for a refund and they finally oblige, but instead of receiving the refund for the full amount of what I had originally paid they only sent me a refund for the amount of handlebars and not the shipping as well. At the end of this entire ordeal I'm at a loss of expensive international shipping and a lot of time wasted. If you want headache, by all means purchase from ProBikeKit. I recommend purchasing from different more reputable store even if it costs a little bit more.
Review by Khalsa2 years ago
I ordered a wheel set + disc rotors $1700 in total. They were shipped but WITHOUT insurance. They arrived in my city but were never delivered, the USPS system shows they were out for delivery and then nothing else after. Not sure what happened!? Theft maybe! I contacted probikekit and they refused to help at all, and they rejected any responsibility in the transaction. Shame!
Review by Electritech Alamier6 years ago
Good range and usually some decent offers on too!
Review by Vidjo Tuiqilai7 years ago
This site is the best! Great prices. My experience was 100% spot on from ordering to delivery.
Review by Loshini9 years ago
Never had a problem ordering from these guys
Review by Trisher9 years ago
Great site, good buys, top notch customer experiences
ProBikeKit is rated 3.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about probikekit.com.