clothes are of cheap material, like buying off wish. tried calling the 323# and no one ever picks up. had to resort to email even then it took 3 days for them to respond. They sent wrong sizes without tags. I had to pay to return the items and to top it off only received half what I paid for all the items. Why did I have to pay to ship back your mistake and still only received partial credit for items I didn't even try on because they sent the wrong size? buy at your own discretion. IF you read all the factual bad reviews just heed warning. I purchased almost $200 in items and had to return almost half the items due to incorrect size and not true to size. If I would have known what horrible return policy they had I would never had ordered so much at one time.
Review by HeatherLassiter Lambrecht1 year ago
I purchased a jacket and wore it 1x. While wearing the jacket it ripped along the seam. It's very clear that it was poorly seen and quality is absolute crap. I went into the store and they said I had to call corporate customer service. Upon calling customer service they told me I have to contact the store manager of the store I purchased it from. Corporate were just as ignorant and rude.
So with that I called there. The store manager at WILLOW GROVE MALL in PA was the worse manager that I have ever come across in retail. She was cursing and belittling everything that I said. She was rude, ignorant and very disrespectful to me. I told her that I understand store policy and FINAL SALE. She said obviously you don't understand or you wouldn't be calling. I said I most certainly understand if what I don't understand is that I wore the jacket one time so now I am out $$$ and a jacket and her response was "yup".
I will never ever shop with this company again.
RUDE and IGNORANT STAFF
Review by Cliffdscott1 year ago
Greetings, my name is Helen. Im writing this review in regards to a bad experience i came across at your mission valley, San Diego location. My friend and I walked in to do some shopping but your employee that goes by the name Evee (might haved mispelled her name). We initially walked in because i was going to make an exchange but i didnt find the pants i was going to exchange at this location. So instead, my friend and i looked around and grabbed a few items to try on. Your employee Evee made us both feel very uncomfortable. She was rude and made it seem like we were shoplifting. I dont know if she was discriminating us due to our ethnicity but she had her eye very close on us. Now i understand what loss prevention and asset protection is. But this woman clearly had something against us. After my friend and i tried on a few peices, she told us that we couldnt try on anything anymore. If im going to spend my hard earned money at your store, i better be able to make sure it fits well before making a purchase. Now , this is important to me especially due to your strict return policy. I dont want to have to come back and return items that are final sale. Thank you
Review by Earbin1 year ago
employee was rude, her name is I think Michele at Springfield, Alexandria store on September 29, after 7pm, no courtesy, not helpful locating or finding if available. by the way it was our first time ever shopping at this store. I heard about it so much nice things about quality and price. the cashier before this lady was very nice and helpful. I hate to use the color language, the girl with polie and courtesy was the young short black, the mean one was white if I remember her name again is Michele
Review by VanEyke2 years ago
The clothing has very poor quality. They sell there clothing that is damage. The return policy is the worst policy I ever seen in my life. The workers are rude and dont offer any type of help. They play really loud music with profanity and sexual content. Im never shopping at papaya again!!
Review by Sophiakan7 years ago
this is just one of my favorites online store :) the clothing is so cute and cheap.. the shipping was very fast
Review by Taygan Wellz7 years ago
I've been reading online that this site was garbage. It's not. I believe depending on what you buy, it's hit or miss. I bought a few things and one of those items, a dress, was the only thing poorly made. it wasn't really lined and kind of feels like a t-shirt. Other than that my order arrived a day early and I am pleased.
Review by Silverjack7 years ago
I'm not to sure about this site. Need to get more research
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