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Review by Mark J.1 year ago
I had an issue with 2 of my credit card deposits and contacted the cashier to request a refund of $12.46 USD to my credit card. They refused my request even though I was a silver level V.I.P. and had a triple digit cash balance with no active bonuses and no wager restrictions. I simply stated that if they refused to refund my money I would contact my credit card company and report fraud. This is when head of security Tony Massina reached out to me. He threatened me stating that if I reported fraud I would be black balled throughout the industry and Oddsmaker would take legal action against me. I decided at this point to report fraud to my credit card. After reporting the fraud I contacted Tony again via telephone. He stated that "If I would not pursue the matter further, he would leave my account in good standing and there would be no issue between us". I agreed to Tony's terms and stated I would not personally pursue the matter further. Having come to a verbal agreement I let Tony know that I had already reported the fraud to my credit card and THEY would be pursuing it not me. Tony became irate and reneged on his word and our verbal agreement and said my account was suspended permanently, and then froze my account balance. Knowing Tony's word wasn't worth a bottle of donkey urine, I blocked him on email and contacted the cashier to arrange a payout of my account's outstanding balance. The cashier stated my account was suspended and I had no access to the funds. I let them know this was theft, but they were indifferent to their treachery and thievery. To this day they refuse to pay out the money they have stolen from me. After working things out with my credit card I was able to have my last deposit refunded due to fraud but am still owed $37.46 USD by their sportsbook and casino...
Theft of my money aside, withdrawals take 10 business days to be "verified", at which point you will be couriered a check from China.
Sourced from SiteJabber
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