These people contract out to the worst delivery service. The delivery company will contact you after 2-3 weeks. Then they will state that your delivery is due to arrive next week. When the time comes, they will have some excuse and it will be delayed another week. Soon it becomes 2 weeks (truck broke down). More than a month past, the furniture company will say they will reach out to their private delivery service but never get back with you.
Review by CAdams1 year ago
Reliable, timely response to telephone calls, pay attention to detail. I was surprised they followed up with manufacture on my specific request to do some minor changes in living room I ordered. Very nice experience.
Furniture selections and styles are fantastic, very high quality.
Service was top-notch!
Review by Mordia1 year ago
This is the 2nd time I purchased from Canal Furniture and I would definitely buy from them again. Their prices were better than most competitors and the service was excellent. Finding exactly what you want, at a great price, and having it delivered promptly & at my convenience is my recipe for 5 out of 5 stars.
Review by Silkysash Derrow1 year ago
Review by Participant1 year ago
HONESTLY THE BEST SERVICE EVER!!!! WILL DEFINITELY REBUY IN THE FUTURE. THE GUYS WERE AMAZING, POLITE AND DO AN OUTSTANDING JOB. THEY GO ABOVE AND BEYOND! Thank you!!!
Review by Jhene Galing1 year ago
Very pleased with my purchase. Nice experience from the time I stepped into the store up to the delivery and set up.
Review by Eedris1 year ago
Can't say enough of the service and information back and forth. Hope to do more business with in the near future.
Review by AndyAJ Vandelaarschot1 year ago
Nice furniture, good prices and great delivery. I purchased a nice leather sofa on my second visit. My only complaint is the first time I went to look at sofas, the sales person did not seem to take me seriously.
Review by Vallena1 year ago
Great prices, excellent service!
I have bought a few pieces of furniture from Canal Furniture over the years. Their prices are always unbeatable. Deliveries are as promised. Would use again.
Review by Darso1 year ago
Great service, great price, great products.
Review by WillieTalk1 year ago
Excellent product and great service!
Review by Fennij1 year ago
Paid for assembly service and when delivery came driver said they don't assemble; called several times and was told someone would call me back. Its been over a month and still no call back.
Review by Rukhshanda Nerhag1 year ago
We found exactly what we were looking for, and at a reasonable price. The staff was helpful. Delivery was on time and the product emerged in perfect shape.
Review by Ippity1 year ago
Delivered goods (wall art) fully met expectations. Timely in store pickup was arranged
Review by PamB1 year ago
Mr. Dimetry kindly and honestly helped us, and we could find fitted furniture at affordable price in showroom and through website.
Review by Mosetsana1 year ago
The table is what I expected and I love it, the installation, not so much. The two guys who came were friendly and seems to know what’s they were doing. However, the problem came a few weeks after the installation. Under the table, there are two nails that holds the table together so it doesn’t shift when you choose not to extend it. One of the nails was only a bit in and we are unable to turn it all the way in to hold the table pieces tie. It wasn’t a perfect fit and the holes were not aligned properly. It’s frautrating because after you use it for a little while the gap keeps getting wider and you have to push the table together to min the line where the pieces meet.
Review by Mahoro1 year ago
The best furniture website I have ever know. If there were a chance I would give 100 stars!!! The products arrive in a perfect condition and 100 % the same as in a website!!! I would recommend to everyone to shop the best products from Canal Furniture!!!!
Review by Yielmaz1 year ago
Good experience from start to end. Sales support was excellent and so was delivery. Would strongly recommend.
Review by JeppeRJ Skoric1 year ago
Love my sectional. David was great to work with and the service all the way around was excellent. The biggest surprise was the price. I'd been shopping online and in stores in my area (Virginia) and was amazed at the low price. It's not at all what I expected especially in NYC. Delivery was on time and I can't say enough about the very nice men who delivered the sectional. They were courteous and helpful and went out if their way to make sure I was satisfied. I've already recommended Canal Furniture to several people.
Review by Rajz1 year ago
I found the product I was searching for at Canal Furniture and it was delivered by a very able and pleasant man who unpacked it for me and did it quickly and efficiently. I have ordered more furniture from Canal, but it had to be ordered from Italy and it will take many weeks to arrive. But that's OK I am very satisfied.
Review by Aslem Grounine1 year ago
I bought a $2500 bedroom set from Canal furniture online - I live in Texas. It was very risky, but I took a chance and I am very happy I did! The staff was super courteous and professional. They were able to answer all of my questions and they quickly arranged the shipment of my order. My beautiful Italian bedroom arrived 2 weeks later in great condition! I am very happy with Canal furniture and will buy from them again without hesitation.
Review by Siddeek1 year ago
Excellent service all around. The highest recommendation possible.
Canal Furniture is rated 5.0 based on
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