We collate all the best reviews from around the Internet so you can view them in one place
Review by Mike7 months ago
Avoid them at call cost. There is a 20GB download limit but they still advertise it as "no download limit" on the sign up page. 1 out 3 files does not download property (download link failed to generate) yet it is still counted towards your daily 20GB limit. You will be lucky to download 1 file a day. Hopefully Paypal will refund the money.
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Review by camilozeta8 months ago
Traffic limit 20GB is not mentioned on any page like ToS or FAQ. You get to know about after you pay and it's not cheap. They are not answering to messages.
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Review by David C8 months ago
Traffic limit 20GB is not mentioned on any page like ToS or FAQ. They are not answering to messages.
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Review by shahram momtahan9 months ago
113/5000
In my opinion,Novafile company is a scammer, it does not give you any information about the 20 GB limitation during membership. Shame on Novafile.
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Review by John10 months ago
Current user.
This is a hit or miss service, not as advertised first of all. Premium service states fast downloads (currently around 45kbs, I'm 1GBs DL fiber connection), unlimited parallel downloads (false, limited to 3), unlimited download file size (false, limited to 20gb.) The most critical thing here is the 20gb cap every 72 hours, this isn't advertised anywhere and is one of those bait and switch gotchas. 20gb is such an arbitrary cap and rings of early oughts limitations. While most modern file-sharing services are closer to 1tb a month, Nova is about 200gb a month if you're Johnny on it.
One positive I can give Nova, the service tends to be up more than not, and they tend to have files that have been around for a decade or more. Far fewer missing files than some of the other bigger names. That said, if the RSS feed I was using didn't rely on Novafile, there is no way I'd be a subscriber. I wish there was an alternative.
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Review by Shah Mohymen10 months ago
oh this my experience
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Review by Aslan11 months ago
No information about the 20gb limit. This is something you learn after you pay for it. Totally bad experience. Prior to buying a premium account you are not told about the 20Gb limit. This is a kind of scam. I feel robbed.The florenfile.com does it too. Only 100 files per day or 20.000mb/3 days. Now Its time to check companies like those here before to pay them.
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Review by Naslapi11 months ago
Tried playing with PayPal but Novafile site automatically has redirected me not to PayPal but to a phishing page.
Needless to say, should have I inserted my details, I would have had my money stolen
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Review by mbrfix1 year ago
There is a 20GB limit no-one knows when it expires or how it works. This is something you learn after you pay for it. Never again!
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Review by Andrii Petrenko1 year ago
Traffic limit is not mentioned on any page like ToS or FAQ. Totally bad experience... they are no answering by contact message.
never again...
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Review by Raymond Imperatrice1 year ago
TOTAL SCAM, STAY AWAY!
NOT A REAL COMPANY!
CHARGES RANDOM AMOUNTS TO CREDIT CARD!
ONLY WAY TO CLOSE ACCOUNT IS TO CANCEL CREDIT CARD!
CHARGES COME FROM OUTSIDE USA
CONFIRMED FRAUD!!!
If company wants to prove otherwise give me a full refund!
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Review by Leo1 year ago
My account was temporarily suspended due to "suspicious activity" just after I paid and activated my account. I emailed them and asked them what's happending and never get response from their support!
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Review by Oj Rathdowne1 year ago
I was about to subscribe but thought I should first read a few reviews about Novafile
Consequently I didn't subscribe.
My biggest concern was that the company doesn't offer any free trial period with at least a watermark and very limited download size - just for a trial. Already smell a rat.
And to ask for credit card details to start a 'free" signup ????
STAY AWAY especially after reading all these reviews !!!
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Review by Wai Lam1 year ago
Premium has download limit 20000MB, but what?20000MB and I Just have downloaded about 5000MB, and Novafile shows me you have reach to download limit 20000MB...
Awful experience on that, I have never bought premium again.
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Review by Radek Diviš2 years ago
They stopped download 5 days before it expires.
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Review by Mike2 years ago
It's one of the oldest and trustful services. Download speed is good for me. Also, I like many different payment methods, even Bitcoin! Support team is great with fast responses.
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Review by xnuw2 years ago
Got the budget premium account for the 2nd or 3rd time I think. I notice a 20 GB traffic limit which can be used up almost immediately. Recharging can take 3 days, I confirmed it does if you stop using it for a day. But continuous use will show up gradual increase in traffic limit like a calculated incremental. I am guessing this is to stop there servers from topping out its bandwidth giving other users chance. But the advertise should be clear indicating a capping limit of 20 GB in 3 days, not unlimited download which is false. So I best use it occasionally.
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Review by Bernt Jakobsson2 years ago
WARNIG - DISHONEST AND DECEITFUL COMPANY.
Free accounts must wait 90secs until you can download a file. THE COUNTDOWN STOPS IF YOU CLICK TO A DIFFERENT PAGE WHILE YOU WAIT!!!!! Meaning you have to stare at that page for 90secs.
High ratings for this website are either trolls or the company employees. STAY FAR AWAY!!!!!
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Review by Mita Daradasih2 years ago
I tried to sign up few times to Novefile service, but every time I did the payment, they always gave me pop-up messages that the transactions were not succeed "there is no such transaction" and "payments is not succeed due to maintenance " .
But few hours later I got an email notification to my gmail account that those payment were actually succeed and has been deducted from my credit card.
I contacted them 4 times, and no respond! Does anyone know what I should do to get to them??
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Review by Satanzinho Carvalho2 years ago
Prior to buying a premium account you are not told about the 20Gb limit for 3 consecutive days or whatever.They don't tell you,period!In no way this is a honey site.If one buys a month premium account and this info is not available anywhere prior to payment it is expected to be able to download intensively and no-one has nothing to do with what you do with it.
I would advise Novafile to be honest about it.I'm sure people will buy it the same way but this way they won't feel robbed.Honesty is the best marketing you could get.Also,you could limit it to 20Gb per day.It doesn't cost you anything.Do you expect people will buy it again with this dishonest attitude?And you advertise 14 bucks bt in the end I payed 25.That's pretty lame.
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Review by john prescott2 years ago
Having seen some of the reviews I feel I must be blessed in some way. I've used the site for about 3 years and have never had a problem. Hopefully long may it continue.
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Review by James2 years ago
Stupid website with its fu-cking administrators
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Review by SamDavis3 years ago
worst file hoster on this planet. Doesn't reply back. you buy 30 days premium but only receive 20GB. This is no where mentioned on their site.
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Review by Kalpak3 years ago
Terrible service. Never ever buy this service ever. It's the worst cash spent.
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Review by daniel dvorkin3 years ago
I asked for refund . they are lying that they gave me my money back! I need to chase them now ! Shame on you give me my refund or i will sue you!
