NOTINO AT Reviews

Best price for everything! Loving it!

Easy and Efficiency Delivery, product exactly as described, affordable prices.
Thanks allways will buy again.

I am very happy to have found this place to share my experience to warn others about fake perfumes from Notino. Some time ago I bought Dior Pure Poison Elixir 30ml. Was so happy to put my hands on it. When it arrived, I instantly noticed there was something wrong with spelling(!) on the box. Many spelling mistakes! I started foubting my spelling knowledge, thinking, no way, it is ME who is wrong about the spelling, not Dior... So I even looked it up and low and behold, there were indeed spelling mistakes on the box! I was still in denial... I photographed everything and made a post on fragrantica.com and asked the fellow perfumistas there what they thought of it. The answers I got were clear - a fake. I knew it before, but at the same time I wanted this scent to be real so bad... Eventually, I contacted the customer service, stating clearly that I received a counterfeit item and returned the item. Return accepted, no questions asked.
The sad part is, I am convinced they resold it. You know why? I never even opened the box to check the inside, purely out of fear they wouldnt accept my return. And I simply didnt want to waste so much money on a fake item... :/

It has been my first order from Notino.at and i had never experienced worse customer service behavior then them (maybe worse than Cult Beauty). I ordered suncare products for my vacation all of em were Lancaster products (not the cheapest suncare brand...) all of my products were manufactured in 2020 except the SPF 15 lotion which was produced in 2017 (!!!) which in my opinion is a joke and absolutely not healthy (even if it is unopened) . You should get rid of products that contains SPF and has been manufactured 3 years AGO. I have sent them 2 emails and a reminder 2!!! Weeks ago with absolutely no reply. Big 0

My the best online shop! 😊 Only this site I use always, from Italy and Austria!

I'm satisfied, very happy with service to deliver my parcel to the door. Everything is like I had ordered, nothing broken, very good and safely packed.
Candles SMELLS LIKE SPELLS AND WOODWICK, smells amazing and good quality.
FACE sponge Kojak , aloe vera, green tea and collagen, very happy with that.
I can definitely recommend this company and product.

everything is simpe and easy. no muss, no fuss :) And the price could be really good

Super Service

I had an extremely bad experience with notino, i used to buy all my cosmetics items from them until my last purchase, i bought artdeco concealer which is turned to be totally empty inside, so simply no liquid stuff inside only package, even no traces of leaking, everything was nicely packed looked new, and unfortunately i found it out only one month later when i unpacked it, i‘m confused how come sich stuff happen with such a big brand, is it fake? But the package looks exactly the same, does notino cheat customers? Was i buying fake products from them all that time, i will stay away from buying from Notino! Never again!

Best online shop, best prizes, i love it!!!!!

I had to return a perfume cause I ordered a wrong one. I returned it at the store (Donau Zentrum) and it took one month to get my money back! They didn't tell me anything during that time so I had to reach to them several times only to hear "be more patient". This is really poor customer service and I am disappointed because I used to like Notino...

I am very satisfied with everything I've ordered till now at Notino and that is really much... They are amazing. Prices are the best ever, they offer also a lot of sales. I really recommend them, Notino is the best!

The service is super nice & friendly and very fast in responding. Delivery is very quick and there have any been any issues so far. The prices are mostly so much better than in a regular store. I absolutely love it!

Fast delivery, very good prices, good customer service

A brilliant online retailer. The website is easy to navigate and the prices are great. Overall, it was a pleasant shopping experience. My items arrived fast through Austria post and in perfect condition. I will be a returning customer.

Alles in Ordnung. Alles Super!!!??

i cant send email, all test are siccessless. i called your lady in Kittsee, she told me send to Kittsee but this is also negativ . i sent my Money and if you write me agin - pay otherwise we must elete your order !!!! I Paid and cant get any Connection. your office in Kittsee told me she cant check - it must be done via Germany . i tried again - also all is negative
christian Krassa +43 664 4858840 or +43 677 61126755

one week ago I ordered a bottle of Mancera - Black to Black.
shipping was great as usual. however upon unboxing, a few things struck me as odd.

- the folding of the wrapping was very bad and beneath the cellophane I could see a lot of dirt/dust. it looked like a half-assed attempt of repackaging. i cannot imagine that a company like Mancera lets items like this slip through.

- the opening of the sprayer has a different color (white) than the sprayer-opening of every single bottle (black) i can find pictures of online.

- funnily, 2 days after i placed my order, all mancera-products were stripped from the notino-websites (.at & .de domains). I contacted the customer service whether or not the Mancera products will be available again, but i have yet to receive an answer.

I've ordered quite some stuff from notino but this is the first time i really doubt the authenticity of a product. it just doesn't feel right.
the scent smells good, however i had no previous experience with this particular fragrance (blind buy), so i will refrain from blatantly calling it a fake and give them the benefit of the doubt.

as for now, I still have to suggest to order your Mancera bottles from somewhere else.

greetings

I love this site! Thank you! Warmly recommended! :-))

The shipping is fast and products well packed. I like Notino

The overall experience was superb.

Good price, good products, and fast delivery! I bought 7 perfumes and 8 cosmetic products here and all are original. Website is user friendly with fast payment process. Lots of interesting offers too. Thanks, Notino!

Toll!!!!!!!