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Review by Lester C.7 years ago
In a way it pains me to rate this service so low, as I have had good service from them for a long time (almost 4 years). But lately there have been too many changes, and if you dare to complain, you are shuffled around among different people, and left on hold for longer and longer times while the call volume on your phone drops away. Earlier this week, I had the FBI Virus removed, and purchased a 'tune-up" for seventy bucks (I prepaid for the virus removal). When the job was done, I shut down for several hours, then fired up the next morning, and noticed a boot-up time of several minutes. When I complained, I was told that it was probably something else, and I would have to pay another fifty dollars to have it fixed. Say Whaaaaat? So much for their seven-day guarantee.. When my subscription is up, I'm gone. I'm going to use a local tech, and learn to do more myself.
Sourced from SiteJabber
Review by rottirotter10 years ago
After expiry date,virtually impossible to remove. Several programs disappeared from my computer, without a trace; many others suffered missing or corrupted files,etc and had to be completely reinstalled. Received email offering to scan my computer in return for my completing their Customer Survey. They claimed my coimputer was unprotected, performance was poor, and 28 threats had been found. They offered to block and remove threats and rev up my computer, for £60.subscription. Unprotected? Obviously they failed to detect Microsoft Security Essentials and MyWOT, both services provided for FREE.
Sourced from Web Of Trust
Norton Security & Antivirus is rated 4.0 based on