Wish I could give 0 stars because thats how great their service is and unprofessional they are. Cant remember the owners name and its not important because I will never purchase from them again. Shame on me and I should've checked the reviews on them before hand. I ordered 4 items that i figured i gave myself enough time to wait on without paying a ridiculous fee to rush. I called them after 15 days and the ever so pleasant owner/manufacturer picked up. Right off the bat he sounded bothered and disgruntled. I simply asked what the status was on my order just so i know when to expect it and he told me to look at the policy. All he kept referring to was this policy and i asked if he can tell me what this "15th" day would be according to his method of thinking. He told me that i should be able to figure it out. So without getting into a pissing match i requested my money back since at this point i waited over the alotted time period and he said sure, for 35% of total cost. What is he nuts! The items weren't even in production according to him as well.
So as for the ending, i filed a complaint a month later! Still no item, but received my full purchase back from my credit card company. So be weary of this fool. Unprofessional and horrible to deal with. PLEASE GO ELSEWHERE!
Review by Honolulu6 months ago
placed an order in NOVEMBER and spent $90 on shirts for a school club. it's april and the order is still "pending." i called and the person i spoke with said he'd "look for tracking information to see if he can find out what happened" and told me he would email me. god knows if i'll ever actually hear from him, based on the other reviews on here.
Review by Barbilee6 months ago
I designed shirts on their website with the colors and designs that I wanted. I spent over $50 for them. The website said 15 working days to arrive. I called the owner after three weeks to inquire about the shirts, since I had ordered them in plenty of time to receive them before our trip that we wanted to wear them on. The owner did not ask my order number or any questions; he just continually said that it takes 15 business days at the least. I asked him to track my order and at least see if they had been shipped out yet. He refused. He just told me that they would come and that sometimes they get behind. He was very rude, abrupt, and unconcerned with my issue. The shirts arrived after one month; more than 20 business days...on a day that we were already on our trip. When I opened the package; the shirts were very cheaply made. Though they were the correct pictures that I had designed; the colors were way off. They did not even resemble the colors that I picked out. When I called, the owner answered again with his rude attitude. I explained the issue with colors; and did not even get into the problem with them being late arriving. He said, "Well, that's what you ordered and you don't get a refund." I had not even asked for a refund yet; I merely stated my issue, and he then became argumentative and defensive...a true indication that there have been numerous complaints before (I regret not checking BBB before spending my money). He then told me to go online and look at the policy. He and I both went to the page that states "slight variation" in colors. As I explained to him, there were no "slight" variations, and that the designs colors are not what I ordered. He was very condescending, and stated, "Oh so you're telling me that someone else got the designs that you made; and you got someone else's designs?" I stated, "Apparently so....how odd that another couple is named Chuck and Michelle and that they received the shirts that I designed?" He again stated, "No, you got what you ordered; I printed them myself. You won't get a refund if that's what you're wanting." I asked him to make it right; whatever that may take. He continued to be argumentative, reiterating that "you got what you designed. There's only a slight color difference; and we don't give refunds. We're not gonna remake them either." I asked if he was the owner, and added that I had already talked to a very rude owner the first time I called; and that his rudeness sounded like the first person I had spoken to. He did admit that he was the owner.
Review by Tiba10 months ago
No product and no response to my inquiries
Review by Chewink Tayside10 months ago
PAID THEM FOR TWO SHIRTS TO BE MADE NEVER GOT ANY TYPE OF RESPONSE HORRIBLE SERVICE THIS COMPANY IS A SCAM PLEASE STAY AWAY. USE CUSTOM INK OR ANOTHER LEGIT SOURCE TO GET WHAT YOU NEED.
Review by Rood10 months ago
I wish I had read up more on this company before trusting my t-shirt order with them...they were the first or close to the top when I did a Google search. I ordered ONE t-shirt on Oct 15, no rush order just a three-day priority mail ($7.30). I saw that with no rush (extra money in their pocket) you were to assume 15 business days to do your shirt. So I figured it out exactly (I need the shirt in one week 12 Nov). I have emailed asking for a status on my order...no response. I finally called them (they actually answered). When I said priority he said, oh, well if you don't do rush then it takes 15 business days. I counted out the three weeks/15 days since I placed my order and with 3-day priority, it should be here sometime this week. Well I just got off the phone with them and I don't have the warm fuzzies. I told him the money came out of my account on 15 Oct 18, the day I ordered, however, he couldn't give me a status of my order. When I asked if I could pay extra over the phone so I could get it by next week, he hesitated....and then said "Ok I'll get it out to you today". Well let's just see about that. But that just goes to show you if you don't stay on top of these people, they will take your money and run. I could of had a t-shirt printed with my joke somewhere locally for less money probably...but no..I trusted this business. I'll update my review when (and if) my shirt arrives!! Well, definitely update if I never get it!!!!!!
Review by Dyls Torrlow1 year ago
I ordered 2 custom t-shirts for my wife's birthday 2 months ago. Paid for them and never received them. Called and emailed and never got any progress. Just had to apply for reimbursement through my credit card. This is the worst company I've ever dealt with. Paid for and never received product, and they didn't even have the decency to respond to my emails or phone call. Waste of time and money.
Review by MrSimps1 year ago
Ordered a t-shirt for a fan to promote a song release. Placed and paid for the order August 3rd, emails them twice, and called. I've gotten no where. Going to dispute the charge with my card. Song already released, and the fan is not happy with me.
Review by Pulse1 year ago
NEVER USE THIS COMPANY!
RUDE. AVOIDS BUSINESS AND ISSUES. NON-RESPONSIVE.
DO NOT USE THEM!
DO NOT USE THEM!
DO NOT USE THEM!
DO NOT USE THEM!
Review by Gace1 year ago
I ordered a t-shirt for my granddaughter 13 days ago. Still not there. I've emailed them - no response.
Point is the T cost $14.99
RUSH ORDER FEE : 3 days printing time $8.99
Priority Mail 2-Day: $7.30
All for a t-shirt that hasn't arrived for her 1st birthday. Shame on them.
UPDATE: June 19. No shirt, no acknowledgement and refusal to return funds.
Review by Uditendu1 year ago
I ordered my t-shirts well in advance of needing a rush order. You get no follow up emails stating approximate delivery. You call and get no information, you email and get no reply. They only take care of the customers that pay for a rush delivery. I would never order from them. It’s t-shirts whenever we feel like it unless you’re paying a super high price for rush delivery then we’ll take care of you.
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