The whole experience was really poor.
First they sent a poorly translated document that wasn't even proof checked (it had words that were misspelled), and the translation seemed to be word by word, which does not make any sense when it's English to Romanian.
We have complained and asked for a redo, or we would not pay. They said they were disappointed (not sorry) that they received such a feedback, and promised to come back with a translation back in the same day. (This was Friday)
By Tuesday we haven't received anything back (so 3 working days later) so we told them that we assume the contract is null and we will not pay their invoice.
They were annoyed when we communicated that, saying that they have sent the document that same day (which they didn't, and was obvious even from the email chain to which they replied). And attached the document to the email. Very unprofessional, low quality service.
Finally we started reading the new document, which wasn't new, they just fixed the underlined issues and did not rephrase anything.
All in all we wasted almost two weeks going back and forth and getting nothing in return.
I would recommend staying away from them - I have a feeling Google Translate is cheaper and offers an exponentially higher quality.
All the best!
Review by Roesh Mabborang1 year ago
NB Traduceri helped me translate a lot of important documents I needed in a short period of time. They kept their word and my documents were ready actually before the deadline they themselves set.
I really recommend you to use their services! Trully professionals!
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