I ordered the tree of life ring and it never arrived. Contacted the company several times and I was told it was on its way, order was being processed and it’s definitely on its way .... when it still didn’t arrive I asked for a refund but was told that wasn’t possible! They are not responding to my messages now 😡
Review by Athanasios6 months ago
I ordered the tree of life ring and a bracelet, in a very short time the bracelet broke and the ring, as per other reviews, was rubbish and definitely not worth the price. I told them I wasn't happy and I then returned the items but I now can't get any response from them, in fact I kept getting generic emails saying my order was on the way. I never got my refund, or a proper response. Wish I'd read the reviews before I bought stuff, they seem to be scam artists - I've already reported one internet shop to the fraud people, and it looks like this'll be another one.
Review by Trendsetter8 months ago
Tree of life ring
Absolutely awful , what a load of rubbish ,Terrible quality and definitely not silver. brought as a gift for a relative who had seen this ring advertised .it is utter rubbish and unfortunately i've since found it on eBay for £1.99 ,We paid £13.99 , and to make matters worse they sent two and charged us for both !
Don't touch this site with a barge pole .
Review by Sujanthan Haralambidis8 months ago
Tree of life ring. What a piece of cheap luckybag utter crap. Never order from them again.
Review by Kidosolo1 year ago
I found the Nature shop online whilst searching for some reasonably priced Mons Royale base layers. As I had never used this company before I didn’t know what kind of service I would get as the base layers were a very good price and you know the saying ‘if it seems to good to be true’, right.
I needn’t have worried I can say I had a great experience with this company. Very good communications and very helpful. I will be coming back here without a doubt for my next purchase. Thank you for your fab customer service. 5* to you all at Nature Shop.
Review by Jonker2 years ago
I bought Ice cream great price and easy buying process. The only problem was that I needed to verify my credit card with a photo ID. funny... any good
Review by Zorock2 years ago
Do you guys ship products outside the EU
Review by Kirollos4 years ago
I am very impressed by the speed of delivery. I ordered 3 pairs of slippers friday afternoon and they were on the doorstep saturday morning! The Kamik slippers looks a lot more expensive than they are- I hope my sister will like them.
The sheepskin slippers are also presents- looks rather large in size so I hope they will fit the recipients!!
I will definitely be buying more presents from you but cant share on facebook until after Christmas as all recipients are avid FB users!!!
Review by Knud4 years ago
Very nice stuff (Icebreaker gloves and Patagonia shirt), and very efficient turnaround. I did have to return the shirt, but this was just because of the colour not being as I'd imagined it from the web site. Still a very good shirt. Have ordered before from this Co. without any worries.
Review by DeniseTriggs Navelsaker4 years ago
Easy to navigate web site High quality products very speedy deliver and easy returns with pre paid label encl;osed and no extra paper work required- perfect!
Review by Tuobin Auskalnis5 years ago
Bought icebreaker underwear and socks which arrived the next day
Items were perfect and as shown . Will certainly order form this company again
Free postage and returns also a good selling point.
One is sometimes reluctant to buy online if the cost is increased if not the correct size and have to return. No such problem here.
Review by Greeba6 years ago
Easy site to use, have ordered various items from this site and items exactly what we wanted. Ordering process very easy and delivery very prompt.
Review by JustJenn Charani6 years ago
I sincerely recommend the shop. If you're interested in high quality outdoor and casual clothing and shoes, the free international shipping and paypal option make it a super comfortable shopping. Great discounts, too! UK to EU delivery within one week. All perfect!
Review by Gamber6 years ago
I've been a very satisfied Nature Shop customer for a couple of years now.
Considering Nature Shops' high level of service I don't understand why I didn't post a review earlier. Thumbs up for the whole customerservice team!
Quick, friendly, knowledgeable and a personal touch all come to mind.
Nature Shop carries all my favorite ecobrands, namely Icebreaker and Patagonia.
I haven't ordered any items lately simply because the products they sell are very hardwearing. I've been building a steady collection for the whole family over the years. Their 365 days return policy is unique. Never thought I would make use of it, but I did and it works. Thanks Nature Shop!
Review by Maruisz6 years ago
I ordered a pair if Abigail bearpaw boots on Thursday evening and paid extra for 24 hour delivery. The boots didn't arrive until Saturday morning yet payment was taken for the fast delivery service. I also had a discount code of 20% off that I added to the appropriate box that was applied but I have checked my bank and the full price has been taken! I have tried ringing all day Friday to just be cut off again and again with an answer phone telling me to leave a message. I left a message around lunch time and I have still not received a call back. I also sent an email with the issues and no reply and I have also sent a message to there Facebook page and guess what! No reply! The boots have arrived and are fab but the customer service is awful! (Well I'm assuming it is as I can't get a reply from anyone!) I asked around for recommendations on when to buy my boots and this company can up again and again as a great Eco friendly place to buy from. I'm a first time customer and I highly doubt I will be using this company again.
Review by Yxung Nandhray6 years ago
Easy to use website. Free delivery which was a bonus. I ordered a similar product from a different company online and paid £5.95 postage and they took twice as long to reach me as my order from Nature Shop. When I did have a query, Nature Store responded straight away with a personal email. I liked that. I emailed the link to my friend too.
Review by Gramma6 years ago
My old walking sandals died a death. As I'm not really keen on strolling round shops I decided I'd get my next pair online. After doing a bit of research I came across Natureshop and found a pair of walking sandals I liked.
Not one for parting with my money easily I decided I'd get my sandals from this site for several reasons: the images of the sandals were clear and I could see what I was buying (and I wasn't disappointed) the site was easy to navigate, there was minimum fuss when I came to purchase them and comparing and contrasting prices with other sites (including the dreaded Amazon!) they were competitively priced...
My Keen walking sandals are the bees' knees and everyone who's seen me in them say how cool they look. In fact they're so comfortable to walk in that you forget that you've got them on. I've traipsed around Devon in them and London Town, so whether you're in the country or in the city they're fantastic. I've even recommended that my Dutch friend gets a pair from your site as she thought they were brill also.
In addition, they were delivered to my door three days after ordering. So I didn't have to wait long. I was kept informed about my order all along the line.
Overall, I was immensely impressed with the product and the customer service and would recommend you to anyone looking for a great pair of walking shoes!
Review by Mobe6 years ago
There is absolutely no downside here! Fast shipping, top quality originals, no problem what so ever!
Review by QSeah6 years ago
It is always a bit nervous ordering from abroad from a company you've never used before. But, I am very happy I did because Nature Shop seems to know what they are doing and I am very pleased with the clothes from Icebreaker that I bought!
Review by Ashlo Tarky6 years ago
Nature Shop is great. They had exactly what I wanted at a very good price.
I got the slippers super quick and can't fault them one bit. I wish all online shopping was as easy as it is with these guys.
Review by Bafford Lofstrand6 years ago
I love this website. They stock good quality products and they are very stylish. I have purchased a number of items and have always had good, fast delivery. I love everything from their icebreaker range to their boots. I keep coming back for more!
Review by TzeLeung6 years ago
IT'S BEEN QUITE SOMETIMES SINCE I STARTED SHOPPING TROUGTh NATURE SHOP AND I CAN'T BE MORE SATISFIED.
I ALWAYS BUY ICEBREAKER'S AS THEIR QUALITY IS THE BEST.
SERVICE IS PERFECT. GOODS ARRIVE ON TIME, PERFECTLY HANDLED AND I NEVER AD ANY PROBLEM.
I HIGHLY RECOMMEND THIS SHOPPING EXPERIENCE
Review by Pipsa Sadowniczak6 years ago
Excellent deal on price, quality products, perfect shipping and service, can't recommend enough! :)
Review by Jbarr6 years ago
I have ordered several times from Nature Shop and each time, I have received my order in just a few days, great. The footwear they sell is always a great price, compared to other websites, and I love the brands, always quality. Well done Nature Shop. Highly recommended!
Review by Emgilem6 years ago
If you order online a lot like I do, you want to make sure you order from an honest, easy to deal with company. Natureshop is the epitome of a how an online company should be run. Tremendous customer service and not to mention, great products. Be at ease when you order from this company.