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Review by Patricia Drake5 months ago
Many thanks for the excellent service and speedy delivery and also altering the delivery address.
Review by Brett Thorpe6 months ago
Avoid at all costs
So, after supplying a product that wasn't as described, we requested to return it but offered to buy 4 alternative items. Sadly Andrew, the person to reply, is completely unaware of the actual consumer regulations but showed the companies true colours by trying to weedle out of accepting the return, despite it being mis-sold.
Andrew's reply below. Poor show Andrew but thank you for allowing people to see how you truly look after customers when the push comes to the shove. better luck next time guys.
AVOID AT ALL COSTS
Thank you for your email in relation to your recent order, I have looked at your return request email today & after careful consideration I am sorry but we cannot accept return of the item mentioned, this is due to your request being outside the specified returns policy published on our site online :
Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
Review by Dawn Howard7 months ago
AWFUL!!! NEVER use this company is all I can say. They delivered a damaged sink, photos of such were sent and they told me to return it at my OWN cost. They refused to collect it. I escalated to MIke the company owner how has never responded to any of my emails. There is no phone number to make contact either. The customer experience is completely disgusting and i would strongly advise you to find an alternative company where customer service is understood. Case is now being escalated to Ombudsman for further action.
Review by Steve8 months ago
I have placed an order for two items now with Nationwide Bathrooms. Their confirmation and invoicing are very efficient, and the delivery schedule is excellent.
Review by D Martin1 year ago
Quick delivery, amazing response time and service, Quality product
Review by Derek Hurst1 year ago
Very satisfied with the design and looks great in the shower. Also seems very easy to clean.
Review by Eileen Williams1 year ago
Excellent service, good price, arrived on time, no fuss - brilliant
Nationwide Bathrooms is rated 4.0 based on
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