Please avoid, it is a known scam. Now operating under Celtic Collective, previously Mo Mona. Fortunately I obtained a refund through Paypal.
Review by Eljin Metviner6 months ago
Waiting now 4 months a scam!!!
Review by Atsumori7 months ago
Absolute scam ordered in may now August no sign of anything and can't even contact them about it. sent messages and emails with no reply avoid at all costs
Review by Inkcroft Atamel8 months ago
I agree with other reviews. This company is a scam. I paid for my order in April 2019 (over 3 months ago) and am still waiting for my jewellery, including a birthday gift for a friend, whose birthday is now well over. All my emails were ignored. Nobody replies to the chat messaging service. It is shameful that the company promotes a donation to Focus Ireland homeless charity. This is what attracted me to the site and I bought one of these donation necklaces to support the charity as well as another two items.
Review by Amolatina8 months ago
Mo mona Ireland is a scam ordered from them in April never received my order and never got my money back don't order from this site
Review by Bermis8 months ago
They try to hide their scam behind all kind of excuses, name changes, management changes etc but don't be fooled as I was. Ordered 2 necklaces in April, one for a milestone birthday... still waiting for them to arrive. They said it is a special design, and they donate money to Focus Ireland if you buy one. Their advert came up on Instagram. Long wait, no necklaces... Excuses, one after another, emails, in the meantime still no sign of the necklaces. No clear explanation for delay. Family business, my eye, family of scam artists more like it. Very disappointed!
Review by Cayetana8 months ago
A blatant scam shop I have never met, I ordered from March 1 according to the information on the item to be pre-ordered and the goods will be delivered in mid-April, but at the end of April I don't When I received the item, I emailed it many times, finally being told that I had to wait for another 2 months because of production problems and they said I would send it to me at the end of June, but until now In mid-July, I still did not receive information about my order. One item had to wait nearly five months, while I paid it completely, I said if I didn't have the goods, please return the money I paid before but they still didn't return it to me, doing business like irresponsibly, I hope people do not buy Mo mona jewelry without letting them cheat, people should boycott them.
Review by Mellyventures Carvello8 months ago
REALLY BAD CUSTOMER SERVICE. AVOID
this site is worst ive ever seen.ordered a necklace in April, now July and no sign. Sent emails with no reply. absolute disgrace. avoid this site like the plague unless you want to be messed around with.
Review by Tocanishia9 months ago
Shocking customer service ordered in May no reply to any emails web site gone now cant believe i fell for this scam BUYER BEWARE!!!!
Review by Weslande9 months ago
Waiting a month for my order a birthday present had to purchase something else told there are delays very disappointing wanted to order more but lost any trust in them now
Review by TMcintyre Mücke9 months ago
This is forr MO MOANA IRELAND. I ordered Oct/ nov 2018. Got part of ordered items. Now March, nearly April, had to send a pic of what i recvd, plus the order numbers.. And still i have not recvd my MISSING items. Am sure there is more than one person who deals with Customer services in this company. Does their merchandise come from China cos it seems to take a very long time to deliver from Southern Ireland to Northern Ireland. totally not the Service i expect when buying. After all my Money is not in my bank for these missng items. MO MOANA HAS IT.
Review by Ignoisco Derrow10 months ago
MO MONA JEWELLERY, IRELAND.
Without a doubt, the worst customer service I have ever encountered. Order placed February, finally got refund granted today 23.06.19 via PayPal dispute (Mo Mona did not respond to PayPal either). Virtually zero customer service, just computer generated sob stories regarding delays. Online chat on their website is a joke, 11 emails - not one reply. This company should be avoided at all costs. DO NOT BUY FROM MO MONA.
Review by Reoni10 months ago
MOMONA JEWELRY IRELAND
I ordered a watch set from this site over 4 months ago, no sign of it, try to get in touch with them and it's impossible. I do advise people to stay away from it as this "Family Running Company" it's a scam.
Review by Hönö11 months ago
This is for mo Mona jewellery. I ordered a necklace a month ago. Absolutely zero sign of it. Never ever order from this website!!!!
Review by OneLoveCoffeeBar Balafas1 year ago
These are reviews for a USA jewellery company called "Namefully" and do not reflect the reviews for Mo Mona Jewellery which is an Irish Family Business
Review by Mushrambo1 year ago
AN ABSOLUTE SHAMBLES. My dad ordered me some earrings as a birthday present over two weeks in advance of my birthday and they still had not arrived over six weeks after my birthday had been and gone. No indication as to where they were, and not one of my dad's email enquiries were answered by Namefully in that time. Randomly a note came through the front door explaining that a parcel with customs charges was waiting at the Post Office, for which we then had to pay £17 to claim - despite it being nearly two months late, with postage & packaging having already been paid for on ordering. The earrings were unbelievably flimsy and cheap-feeling and I struggle to believe that the hoops were even silver, as claimed. They were verging on plastic and were put together so shoddily they reminded me of something a child had made in D.T at school. They tarnished within days of wearing and the catch mechanism never worked properly, so within a week I'd already lost one. For £40+ that is disgusting. DO NOT BUY FROM NAMEFULLY, THEY ARE A BUNCH OF MONEY-GRABBING COWBOYS WHO DO NOT CARE ABOUT QUALITY OR SATISFACTION.
Review by Keynesian1 year ago
I ordered in June.. it is now October.. still no sign of my order. Email said it would be here today the 17th Oct. It's obvious they are waiting for products to come for China!! Be quicker to order off ali express!!
Review by Cahyadi1 year ago
Ordered my necklace at the end of September. I had not received it so I decided to check the tracking. My package has been sitting in Tel Aviv despite the fact I live in Dublin?! Why was my package shipped to Tel Aviv?! I have attempted to contact them numerous times. Avoid this company like the plague.
Review by Rslira1 year ago
It’s the badest shop ever!!!! I had a necklace two months ago and the black colors gone in one week... i sent 10000 messages but no answer bad shop and bad service... I’m so sad for this i paid so much money for this but the quality is too bad and i didn’t had a refund for this item 🤦🏽♀️🤦🏽♀️
Review by Cincotta1 year ago
Stay away from this SCAM operation!!! I ordered what looked like a beautiful sterling silver necklace. I received a piece of junk that wasn’t even what I ordered. Tried 3 times to contact this phony phone number and phony customer service. No response. THIS IS A SCAM!!
Review by Bouldin1 year ago
I paid and placed my order on December21, 2017. As of today I have not received the necklace. I have written to the company numerous times. In addition I have called customer service many, many times & asked them to return my call but I got no answer back.
I had ordered a necklace years ago and was pleased, hence my ordering another.
I want my necklace or I will file a complaint with the California Attorney General's Department.
Review by Eiskarlsson1 year ago
I ordred the 7/2/18
And Got a tracking number. NOT working
I did write to the support. No anser at all. So bad service. This Company is NOT 1 Star at all 😕
I have NOT Got my Stuff yet
Update. 24-05-18 When i ordres i pay whit PayPal
I did make a contackt whit Them. And i Got my Cash back. So now Its Out OFF my mind
Review by FNennig1 year ago
ordering from England, completed my purchase on the 4th of December and I still haven't received an email confirming its shipping and its the 18th, had to buy from someone else. this was a present and it definitely will not be here in time for Christmas. now they have stopped replaying to emails, poor
Review by Briffaut2 years ago
I ordered 2 necklaces on 3rd February, still not have received them. I have send several e-mails, not one reply. The worst customer service that I have ever come across. This is very disappointing.
Review by Thurza Kasovic2 years ago
Really kicking myself in the butt for not reading the reviews of this website before ordering my daughter a very special gift. I have emailed this company twice! And no response. My order has been in completed status from day one and would like to know what the status update is currently... My order was placed 12/15/17.
Replying to your bs reply!
NO MORE LIES! PASTED BELOW WAS MY
FIRST REPLY ON FB
Your order was shipped on January 1th, tracking code: 420930369374869903502501591149
We apologize you haven't received any update and will check this matter.
It has been shipped via usps, estimated time of arrival is January 4th
ITS JAN 5TH NOT HERE!!!!
Issue with tracking of coarse it can not be found... 😂...
Now your reply is now different information!
I had to buy another necklace for my daughter! They arent cheap!!!