NameBrandJeans Reviews

I bought blue jeans from the company. They sent black. I contacted them about an exchange and they said no, and were very rude. I followed policy for a refund and sent back the jeans (signature required). I never got my money. Now I am out jeans, the price of the jeans ($68.57), and the shipping both ways. Don't get scammed!

I ordered 560 jeans and was sent 550 - they are not even the color I ordered. Order 16935 and they will not even pay for the freight to return what they shipped to me incorrectly. We have been looking for 560 jeans everywhere. ZERO stars!

I purchased two jeans. The size was incorrect. I tried emailing them. The email does not exist. I tried calling customer service and the person yelled at me. DO NOT BUY FROM THIS WEBSITE. BUYER BEWARE.

Ordered 2 new pair of Levi 560 jeans at 60 dollars a pair... Received 2 pair of used wrinkled stained 560's. Incredible! Not an honest company... will definitely never patronize again. Buyer beware!

I had to wait for a small period of time. Order got mess up and fix even better than I thought. This place is the best place to buy jeans from and I will be buying from them from now on and until I died... thanks guys for being great business men and having great customer service. Thank you

I didn't 'realize they were used Jeans the website doesn't mention it. Ordered two pair Paid with paypal when I got them they were used sent them back, Got my refund ten days later I am happy.

Very poor communication and no refund after six weeks. I received the items in four weeks, and returned the items (by USPS tracking shipment) one week later. Horrible customer service and boarder line dishonest. I followed up on my return, showing return receipt, but total silence from Name Brand Jeans. Avoid the headache... go somewhere else.

All you have to do is read the reviews, they do not lie - robbed me of my money - shop elsewhere ---

Multiple emails were sent to the merchant asking for credit for a returned item without success. Finally had to open a dispute with the credit card company!

I should have trusted my instinct and not ordered from this "company." Item was slow to ship and when arrived wasn't even the color that I ordered. All responses were curt and as if he couldn't be bothered. Please don't give this person your hard earned money.

I didn't 'realize they were used Jeans the website doesn't mention it. Ordered two pair Paid with paypal when I got them they were used sent them back, Got my refund ten days later I am happy.

I have made several purchases from this company, they have great communication and are fast shippers. All purchases have been perfect. 4 stars in my book

The jeans are old designed in the 1980s but they are in good shape, but if you're looking for fit from the 80s these are your jeans, the product isn't the issue it's the customer service, I returned the jeans for a full refund and I never got it had to file a dispute with PayPal, these people are shady so look out!

I do a lot of online shopping and just when you think you’ve seen it all I waited over 50 days for my four pair of jeans to arrive when they finally get here they are ripped badly stained and the cotton fabric is rotten to say the least if you order from this company I promise you will be disappointed refund policy does absolutely no good when nobody returns your email

Complete garbage these jeans take forever to be shipped and when they find we get to you rest assured you are going to be disappointed and wonder how you could've been so stupid big hassle

I thought I had finally found a pair of decent blue Levi's 560s since being discontinued by the manufacturer. I purchased one without prior knowledge of any incidents. It took them roughly five business days to ship.

To my surprise, when I opened the padded Priority Mail envelope, nothing but a faded black pair of jeans! Baffled as to why, I decided to see if anybody else encountered this same scenario. Seems like I'm not alone based on some of the reviews.

I contacted the company and explained the mishap. They let me send everything back with a prepaid label and a copied invoice. It was returned on a weekday morning.

Days went by without a refund. After waiting roughly seven of them, I composed an e-mail inquiring about the status. A response was written, instructing me to give them a tracking number, quantity, style, and size. They then went on to say it must be inspected. May I ask why? It's not as if I'm going to bother trying them on, let alone wear them out.

Well, after an additional week of complete silence, I followed-up before letting the payment issuer handle the transaction. Luckily, I was credited in a prompt manner. All of these events took place within a 30-day period.

What in the world is going on with Name-Brand-Jeans and mailing the wrong clothing? Are they colorblind? From what I gather, this isn't some one-off thing. I would've been content had they provided me with something lightly used in the right shade, but this was not the case.

The way they conduct business is highly questionable, regardless of whatever's stated in their Terms of Service.

I missordered the item but they helped me resolve my error and got me the jeans i wanted. Fantastic. Plus they are able to find the 560's i wanted when they are getting so scarce. Highly recommended.

I went on line and bought a pair of jeans like I buy a million other things. I didn't think to dig into the "terms of service" section of their website to see if the jeans were new or not (especially since I was paying a little more than the typical price for new jeans). The jeans they sent were well worn and barely better than the ones I was no longer using.
I sent the jeans back according to their return policy and no refund posted for about 10 days. I sent a follow up email and got a robo response so I called. The guy I talked to wanted my USPS tracking number for the package so "they" (whoever "they" are) would know what I sent back. I thought the order number would be sufficient. He was no help and suggested I send another email..........I did.....and got another of the same robo responses..........These folks are dishonest or incompetent...........or both.

Called about Levis jeans. They said good as new. Received them and they had grass stains on them. And they were well worn. So I sent them back for a refund...... They received them on May 5th. I had to get Paypal involved because they hadn't reimbursed me. Finally reimbursed on June 3rd. Terrible Service.
DON'T BUY ANYTHING FROM THIS WEBSITE.

I was skeptical about purchasing Levi's 560's because there out of production, and nobody has any left. There were some bad reviews too but I took a chance anyway. On 4/24/20 I ordered 3 pairs, size 33x32. On 4/27/20 they came to my door in California. Fast! The Jean's were 9 out of 10. Probably not new, but really close. No defects, no discoloration, no rips tears, etc. Practally new. If your desperate like me for the continued wearing of the 560 line, the I highly recommend given my experience with them. I took the risk for you...go ahead and do it before there all completely gone!

Best Levi's jeans site. I was so disappointed that Levis discontinued the model 560. What a nightmare trying to find them. But I did some research on the Internet I purchased two of them. In my exact size because I've had them before. So happy I almost don't want to write us review and have people read it because I want to have all of the 560 jeans come to me. Because I think the best fitting. Super comfortable. I better buy some more before they run out. Thanks for the great service. Levis Corporation made a mistake by discontinuing the 560. Looking forward to my next purchase. From the best Levis Jean site.

They have a big selection of Levi's Jeans and even had some hard to find styles like Levi's 560 that are sold out everywhere!

This is an awesome place to buy Levi's and they really look out for there customer and the service is outstanding

I bought a pair of discontinued Levis 560 comfort fit stonewash blue in size 33 x 30. A week later I received a pair size 36 x 30 in light blue. I called the company and they said to mail them back and they would re-send the correct size. I had to ship them back at my cost because they claimed they don't have an ability to send me a return label. I returned the jeans and asked that they credit my card for the shipping cost since it was their mistake. A week went by and no jeans. I left three phone messages and an e-mail message on their on line form to check my order. I never heard back from them again. COMPLETE RIPOFF! I contacted my bank and requested the charge to be reversed. Lesson learned, I should have checked to see if they had service complaints and now I see several. I plan to file a complaint with their State business licensing division and hopefully someone will investigate this company. DON'T BUY FROM THEM!

Love Levi's 560's - which they discontinued. Ordered 2 pairs from NameBrand and then found this review site after ordering but prior to delivery. Really thought I had wasted money. I didn't. Size and color were exactly as ordered. Delivery in 5 days. Excellent quality and no defects. Don't doubt the veracity of other reviewers, but my experience was totally positive.