Mr. Lindell and his My Pillow scam is based on the same business model as Hobby Lobby, Chick-fil-A, Cracker Barrel and Home Depot. These businesses use their openly homophobic, misogynistic social views as tools to sell their substandard products to a customer base that places hatred ahead of product quality. A My Pillow is full of shredded open cell foam, just like countless pillows found in WalMart for $4 each.
Review by Chubbyflower2 weeks ago
I tried to order online but wouldn't take so called customer service. I was very surprised rep was foreign speaking with very heavy accent? Took a while to order as I had to repeat a few times and had to have her repeat because I couldn't understand what she said. So much for being an American company. I do like the pillows but I bought my original ones about 10 years ago. Maybe the quality has diminished over the years.
Review by MamasHighStrung1 month ago
I just got my pillow used two days and I do like it every pillow purchased in store has been terrible the my pillow I don't feel the chunks but not my favorite however other than Best Western hotel pillows the my pillow is awesome and I wouid buy again
Review by Ron Reeves1 month ago
Mr. Lindell advertises the heck out of this product. We even upgraded the pillows (1 free after all!). Horrible quality; unbelievably poor quality. We didn't even try to get our money back, and no amount of drier fluffing will get the lumps out. Egyptian cotton indeed. Don't trust this company; a shame that he is from our home state, oh well.....
Review by Elizene1 month ago
Have had a hard time getting a good night sleep for a few years... Bought this so Called great pillow. And still can only get about 4-5 hours a night sleep... Turned me off totally for any other purchase... If the pillow makes no difference, and that is the basis of the company name... Why would any other product make any difference... Pathetic... Just throwing a lot of money into advertising for a mediocre product line...
Review by Liusa Derrow1 month ago
Ordered 2 pillows on website.
Pillows arrived and totally disappointed no support nothing different to a regular pillow.
Returned pillows had 25 dollars cut for shipping.
So what full refund are they talking about .
Dont be tipped off
Review by Oap Vadukal2 months ago
I have had neck pain most of my life from sleeping on the wrong pillow this pillow I can shape to what I need to be pain free thanks so much
Review by Omars2 months ago
Ok pillow, i guess, until it rupped and tiny pieces of foam were everywhere.
I've been trying to get a guaranteed replacement pillow for months.
Lousy customer service asks for receipts, pictures, information that drags on for months.
When i heard about the owners new book, i was not at all surprised by his sad history.
The person running this lying business is the same person who lived that disfunctional lifestyle.
He's not born again, he's still a derelict.
Review by Veciunca Welindt2 months ago
One of the worst products I've ever purchased, as well as a scam business when trying to deal with them. Their ad stated buy one, get another free. I only received one and they refused to comply with their advertisements. Later I contacted them wanting to return the item, they refused & hung up on me. Horrible, cheap product that I ended up throwing out. Terrible customer service. Their ad is a lie.
Review by Trecie2 months ago
Their customer service is not resolving my issues on my new pillow topper. I even sent the following email to the owner Mike with no response: Mike, I am having a problem with my bed topper, have worked with your customer service for the last 2 weeks with no satisfaction. Order #11825969 You need to get this corrected otherwise I will need to give you a one star rating.
Review by Nad3 months ago
They do not give you your full refund.
The ads they say and the promos on TV are very misleading they leave you on a trail of phone calls from one person to the next.
I am also writing to the better business bureau and making a complaint.
I will never trust my pillow, so please do not fall into their scam!!
Review by SaoReang3 months ago
I tried this thing and thought it was pretty good so I bought 4 more of them for my kids. Then after about 5 months, it started getting flatter, the fill started to separate and my neck ultimately started hurting more and more every morning. I tried putting it in dryer and fluffing it up but it still flattened out and resulted in neck problems with me. Then I happened to notice that my 4 sons were not using theirs any longer and was amazed. I called the My Pillow company and they wanted my receipts, which, after 5 months, I could no longer find. So, 5 pillows later, and $300 bucks spent, I gave these things to the Salvation Army. This is my story so now you're informed of what could happen.
Review by VaynePlatinum3 months ago
My husband bought a My Pillow from Shop HQ. He was buying it for me because I get frequent headaches and neck soreness. When the pillow arrived I was kind of shock how small they were able to compress it, but we followed the instructions and let it inflate on its own. We fluffed it, turned it and whatever else to try to make it feel like a real pillow. It felt like it had 5 cotton balls and 3 feathers in the pillow. This was the worst pillow I ever slept on . There was no support or anything. I thought for $50 it should be a good pillow. I was angry and told my husband to take it back, but he doesn't like the hassle of taking things back and so now we are stuck (well he is). They should be ashamed. FYI The $10 travel to go pillow works so much better.
Review by OvationM3 months ago
Actually, I purchased two pillows from My Pillow and regret the money spent. The advertising is misleading. These are the worst pillows I've ever laid my head on. Put sand in a pillowcase and that's what you get. Only sand is more forgiving.
Review by ScottS Gibrand3 months ago
not only the pillows suck he has flooded the tv sites with commericals over corona virus stay at home. fucin idiot and now the moron is advertizing a book go to hell where are the ppe masks everyone else is making idiot boycott this idiot
Review by Sharlz3 months ago
I bought a dog bed for 38.00 and returned it. The idiots only gave me back 17.00 as a refund and kept the rest as postage. We have one of their pillows and it is the most uncomfortable piece of crap I have ever bought! Don't buy this stuff. Their customer service is AWFUL!!
Review by Trinzies4 months ago
I wouldn't be surprised if this were deleted. I hope not. If I could give zero stars, I would. I've given this pillow four months holding out hope that I just need to adjust, but it's worse every week. Clinks together, falls into the crack between mattress and headboard. Just absolutely the worst pillow imaginable. Serious discomfort. Neck, back pain and waking multiple times in the night to readjust. I finally theee it out and replaced with an average medium pillow and can finally sleep again. My pillow is a scam and a terrible pillow. Hope this isn't censored because y'all need to know.
Review by Jurick4 months ago
Purchased top of the line king size platinum premium..Received, one of the worst products I've ever bought..Pillow had 'NO" support, unless fill was shifted to one side leaving approx 6" of pillow without any fill at all..Company refuses to send RMA for return and full refund..
Review by Mfumyiri4 months ago
Ordered 2 roll up pillows had to pay $ 9.95 for shipping practically the very next day they had a promo code for free shipping and I notified customer service for a refund on shipping and they denied my request said at the time of shipment we did not offer free shipping terrible customer service
Review by Leaone4 months ago
Yes I've been trying to get thru for 2 days now to return two sets of sheets but no luck yet. And the sheets aren't even that soft
Review by Shrikar4 months ago
My pillow is a good pillow, however it will not help you sleep or give you your best sleep. This is a ridiculous claim. No bed or pillow will do that. If you have trouble sleeping you probably need to exercise more or change your diet.
Review by Ozaeva4 months ago
Got a couple of my pillow yesterday 04/09/2020
This are incredibly comfortable pillows I recommend. Will buy more.
Review by Cynthina Rivallain4 months ago
My wife bought 2 of these pillows. They are cheap crap. They probably have better pillows at Walmart!!! Enough said.
Review by MissyClarke McCnce4 months ago
Have not received my pillows yet, which is not the complaint,but customer service is.While placing my order for pillows,the rep.for My Pillow,asked for an email address,to send me my invoice, which I gave.The email is not difficult to understand,or copy,I thought.I did not receive an email,in the time stated,or even a week later.I did call again,and left a message,to get a call back,to give the email address again.When I received the call back,the lady from My Pillow,said to me"how can I help you?"The lady should have known how she could have helped me, because I left a clear message as to the problem.Moving forward,she was unable to follow simple instructions,and I have yet to receive an invoice....so I just left another message...and I wait....
Review by Flowerboy Bahnfleth4 months ago
I tried to buy the pillow recommended for those who had been used to a goose down pillow. The person who took the order REFUSED to let me order the pillow that was recommended according to the web site. The pillow that was purchased / sent is hard, inflexible, it kills my neck, and I threw it out. She should have allowed me to follow the guidelines on the web site, and just filled the order. Total waste of $60.00. My Pillow is the pits. Save your money - total waste.