They took my 7k and Never delivered my product when I called customer service they use to ask me to wait for 24hrs or 48hrs for the solution .. I waited for 1 month but still no response...
Review by Thommmyy2 weeks ago
Myntra Scam Artist Stay Away from them.
They will never take your return request and just come back and say Quality check did not clear we will not take the returns. Myntra Fraud
Review by Adotem3 weeks ago
Worst experience. Double check before buying
Review by Herculese Ulphi1 month ago
Worst service ever.
I ordered a kurta set along with dupatta but I actually got only kurta and plazzo not dupatta. Such a disappointing service. Another order , the delivery guy called that he gonna deliver but actually he didn't show up.
Review by Thiruvarul1 month ago
I have been a loyal customer of Myntra for quite a while now but, one of the incident has jeopardised the image what I had on them. I had placed on order on 20/6/2019 amounted Rs. 2,931.00 + GST totaling to about Rs. 3,000. Did not like the product, placed on order for return and it was supposed to be self posted. But, their pick-up person took the product and I never received an update. Upon contacting the customer care and following up with them, today I receive an update after months that the "claim is denied" and the product is not with their logistic partner as well. Are they trying to prove me as a liar? If you had a concern about the customer, you would have sorted the issue by providing a refund. You do not have a system to locate the product and everything is BOGUS. You are unreliable, fraudulent, sham company who is cheating the customer everyday. If you are really a customer oriented company, pay my money back. Otherwise, you will be sued and will make sure I will take more than what I have paid you.
Review by Elario1 month ago
Myntra is one the best place to buy products online. For every brand lover Myntra can be a good place to have products with reasonable prices.
Review by Russha Winship2 months ago
Myntra seems to have started delivering empty packets... Have made repetitive complaints but to no use.
Order ID: 1118710-3599551-8242403
Is there any way to get our hard-earned money back from these fraudulent companies?
Review by Tiane2 months ago
Very good service
Review by Laneisha2 months ago
I got a wrong product and issued complaint for this for more than 4 times . Every time they are saying give us 72 hours . I'm waiting for the completion of that 72 hours since two months. Never going to buy again from Myntra .
Review by Stocktom Herzing2 months ago
Worst service ever without making an attempt to deliver the product it got automatically cancelled what a worst service.. Will nevr shop again.. This happened three times In a row.. Don't shop from here please
Review by Vigliotta Ranoia2 months ago
My worst experience with Myntra-> i placed an order for Gear Duffle bag on 21/07/2019 it is not delivered yet. Whenever I call customer care they reply that within 24 hours they will mail the status but till date no mail or sms updating about the product. That item is not getting canceled too neither from my side nor from their customer care. I am calling them for the same issue since a month. Never ever buy anything from Myntra.
Review by Tomski3 months ago
I had fair experience with this online shopping app until the last incident happened. I ordered an AASK pink palazzo on 14th May, 2019 through COD. As it was not fitted on me I returned it and requested to process the return through bank and gave the bank details. But I received a mail that they failed to process the same as the bank details were incorrect. Then I requested to refund my money through myntra credit. I spoke with their customer care agents several times. Each time I requested to refund my money through myntra credit.
Every time I was told that due to technical fault my request could not be processed.
Due to some personal problems I was not in a position to make continuous follow up with these people in this regard.
At the same time I am pretty surprised that these people didn't try to contact me to resolve this issue at their end.
As a old customer I think this approach is not professional and quite disappointing.
Lastly, on July, 3rd I even sent them a mail to take the last chance. But, till date no one from myntra even bother to contact me or refund my money back.
Review by Viktheawesome3 months ago
The item delivered against order no 1116290-4854259-0262701 was not the one which was ordered. Return and refund for the same was initiated on 05 Aug 19. Myntra associate did visit my place, however, he denied to collect the item stating that he requires pre-approval for the return/ refund. This is the most irritating experience I am facing with Myntra, even when I am a regular customer of its esteemed services.
Review by Mendi3 months ago
Too much disappointed with Myntra service.
Once the order is delayed, the customer need to forget that order- Pls dont contact their customer service call center- They will always tell the same story "wait", wait 24 Hrs, wait 72 Hrs, wait, wait...........................
If you cant able to deliver the material, just close your shutter and go to home
Review by Charalampous Levingstone3 months ago
The most pathetic experience...the rude n preety nonsense customer care service who after listening the issues smartly cut down the phone....u just have to keep lost of free time n patience to go ahead....the most third class service...
Review by Zurilana Revega3 months ago
Wrong items are sent. I ordered a pants and i got shoes. problem is customer care. its very difficult , there is no proper email id. I tried posting a customer complain , that page does not work.There is no phone number to talk to customer representative. There are so many menus when we dial in customer care. And in website , order history , there is no proper option to choose to raise a complaint.
Review by Hathsha Adrych3 months ago
I I have bought numerous products from Myntra including clothes, shoes and bags. I have never felt that the product is fake. Sometimes, i found the product is not worth the price or is of low quality, but then all this can happen when we buy from shops. In such cases i have got those items returned, as Myntra has no question return policy which is amazing.
I have been a Myntra customer since its starting days and totally satisfied with the service, products and policy of Myntra.
Review by Monblanco3 months ago
Third class service i suggest you never purchase anything from myntra i have raised request to return my product before 6 or 7 days but still no body come to pick up my product i have complete many times on customer care help line number but there is no any response...
Review by Danby Parafina3 months ago
The recent red legging which I was sent from you is very pathetic.. because of the trust I have on myntra I wore it once and haven't keenly check the quality ..but today when I wore it for first time I was shocked to see the a chain of tiny holes which can tear the whole legging in next few washes..as I have removed the tag I can't return or damage....
Is this fair??
Review by LittleApple3 months ago
Myntra is looting people in the name of online shopping. I ordered a dress, and it was over-sized and defective and also came with no original price tags attached.
I kept on complaining for return or even exchange of the product, and they kept on saying give us 12 hrs and 48 hrs repetitively. It caused me harassment for one whole month and then they simply declined my requests, and said that they can't return or exchange the product as there are no price tags.
What sort of business is this? there are no quality checks of the product. How can they send a defective, oversized product without tags and they refuse to take the product back due to the same cause?
They robbed me of money for a huge, deformed piece of cloth in the name of a dress. Myntra should be sued.
Worst, terrible experience I ever faced for online shopping. NEVER buy from Myntra.
Review by Keomanivanh3 months ago
Very good 6204982805
Review by Luapene3 months ago
Totally bad service I got from myntra.com, Never purchase from mirraw.com,I got totally different product and when it comes to refund these people's send it in my myntra credit, which I didn't selected .
I requested to there customer service and senior too,but none of them was helping me out , change this proceduremyntra credit, where we can get our money back into our account.
Review by Fahhad3 months ago
Worst delivery service I had never seen... I have ordered the product on 15th June 2019 and it is supposed to be delivered on 25th June 2019. Two complaints were raised in customer care and there is no proper response. For past four days am receiving a message saying "Hi, Sorry. We were unable to deliver your order. We'll be back with your order with 1 Stylo Bug Lehenga Choli." Guys please DONT choose Myntra for any occasion and you will never get it on time and you will be highly disappointed....
Review by Babatommiwale Bruynseraede3 months ago
Worst experience. Don't purchase from this site. I expected a professional response on my query but I was completely wrong, call center agent response was very poor and no intend to help me.
Myntra - When you have not trained your team to handle customer grievances / query I think you should stop offering your online services. Because any online shop the base foundation in 'customer service' which is missing in myntra !!!!!!!!
Review by BerryTone Swiener3 months ago
I purchased tommy Hilfiger 3 tshirts they have send fake brand tshirts I really disappointed for that so please dont purchase high money products in myntra (worst app ) all fake products sending