I placed an order over the weekend that immediately needed to be cancelled. I could not get in touch with them until 9AM eastern time Monday morning, so I emailed them immediately and then got in touch with them Monday at 9AM eastern time. I found out they had already done the artwork and would be charging me $35 even though there was no other possible way I could have stopped them. Luckily the rest was refunded but based on the fact that this was out of my control despite my best efforts to cancel before processing began this should have never happened. The customer service person when bringing this up was like a broken record player and not helpful AT ALL. Stay away if you can unless you are certain this is EXACTLY what you want.
Review by Sharpish Toprano1 year ago
Placed a verbal order and paid extra for overnight delivery. I didn't get them and was told they would cover cost to overnight by 10 the next day, really then order comes and it's missing the gift boxes. Manager was on vacation and Jessy or jessinia wasn't rude and not helpful had the nerve to say what good would it do me if she contacted the warehouse. You would think good customer service she would help. NEVER EVER USE THEM. I had to run out the day before the wedding and pay for boxes.
Review by Mikeworc2 years ago
My item (once edible) item arrived late and was automatically returned before I received, so I am unable to speak to that specifically. The problem began with a shipper issue but I rate Myweddingfavors.com service low for their response after that. Neither them nor their vendor would work with me to file a claim with the shipper who wouldn't help me without their word. So, spent a lot of money for nothing but a headache. Skip this unhelpful middle-man site and find a vendor to deal with directly.
Review by Conery2 years ago
Very Poor Service. Please don't order anything from here. Very disgusting guys.. Poor commitment... Never deliver on time....I have ordered a flower in morning and there commitment was to deliver it in the morning but till end of the day I was not able to get it..... Highly disagree with the commitment....Never gonna deal with these type of people... These guys need to learn a lot to stand in the market.....
Review by Sheoran9 years ago
ABSOLUTELY, 100% RECOMMEND THIS SITE!!! Shopping for wedding favors, found that this site had the best prices and a great selection. I ordered my favors on the 20 and actually received them on the 22nd, with the standard shipping option!! I can't say enough about the quality, they were glass coasters and were packaged beautifully and will be perfect on the big day! This was the only site I found that offered 20+ different types of boxes for the favors to be packaged in and that was included in the price! Great service, great products and selection, highly recommend!
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2400 Chattahoochee Drive