MovieTickets.com Reviews

Oddly enough, the website printed on the back of the gift cards gives a "404" error, but when I simply typed "movietickets.com" it worked like a charm. We selected our theatre, selected our tickets, and printed out the confirmation number. No problem at all. Yes, there are some added fees, but the total didn't seem too much higher than purchasing at the theater.

Buying movietickets.com gift cards are a scam. You can NOT redeem them. There is no way to dispute, redeem or anything. If you buy one for someone they will be extremely disappointed because they will never get to use them.

So to use your movietickets.com gift cards you have to go through Fandango website. If you have an issue the live chat is with Fandango and they could give 2 cents about whatever issue you have going on. I spoke to live chat agent named Lily, who could care less and than tells me she saw the same issues I was having but that there was nothing to be done about it. Told me she would escalate it and get back to via email in 24 to 48hours..we are trying to get in the movie today not 2 days from now. IMO this clearly explains why movie theaters are dead and no one is in the theaters, if its this hard to give them our money why bother..the redbox is so much easier to deal with.

We also bought our gift cards from Sam's during the thanksgiving black friday deal and I agree with the other review that Sam's Club should do a better job at checking these things and not sell gift cards that are made just to scam customers. SAM's CLUB should not ever sell these movietickets.com gift cards again...they are totally crap gift cards, that charge you an additional fee to use something you already paid for; what a scam!

I received two gifts cards as a birthday present. Both for $25.00. One card worked, the other did not. I contacted movietickets.com and they asked for pictures of both sides of the bad card. I sent what they asked for and they replied a few days later telling me that they tried the card and it worked. When I tried using the card again, it didn't work. I contacted them again and my email was returned ''undelivered'' by [email protected]
I'm not trying anymore. They stole $25.00 from my friend and then ghosted. I'm telling everyone who will listen NOT to buy their gift cards.
I kept the emails in case they attempt to deny what they've done.

So the people who claim you cant redeem these are incorrect. Its fairly easy but anyone giving this prepaid "discount" a positive review apparently can not do basic math. Sam's Club also should be called out on this as well. If you pay $40 to Sam's you get $50 credit for movietickets.com then you go to the website to redeem. The tickets are typically a little higher priced than at the theater BUT then they tack on a "convenience fee" of $1.70 per ticket. Sooo 8 tickets purchased at the theater for a $6.25 afternoon matinee at the box office was exactly $50 BUT going through the scam prepaid discount deal it winds up being $65.84! What a serious waste of time and money. There should be a class action lawsuit agaist such dishonest practices.

I just bought (5/30/19) two of the $25 gift cards from SAMs and redeemed them today (6/15/19) for the family to see Secret Life of Pets 2. Yes, MovieTickets.com was bought out by Fandango.......but you CAN REDEEM THE GIFT CARDS. Just not on Fandango's site. You have to go to the movie tickets.com site & select the movie, and check out. SIMPLE. It does say on the redemption process to register an account, but I checked out as a guest & it worked fine. Also - I was able to apply my FREE Stubs member number and waive the $6.95 fee. Easy process, I will purchase these gift cards again!

I think everyone on this site said it better than me. Run! Don't get nothing from movie tickets.com. EVER!

I received 2 gift cards as a gift and like everyone else says since they are part of fandango you can't use movietickets gift cards on fandango. Movietickets, fandango and sams club who the gift cards came from should all be ashamed to let this scam go on.

I bought a gift card multi-pack at my favorite big warehouse retailer. Went to use one today and discovered the cards have no PIN and therefore do not work on the Fandango site to buy tickets and there appears to be no other way to redeem them....epic rip off! Found no help searching online resources that might offer resolution. Its like this issue is top secret. To add insult to injury, the Fandango "help" link is so incredibly backed up (no surprise),I gave up after waiting 43 minutes for live chat assistance. Yep, I was that determined to resolve....however, "chat help" was a no show. NOT A FAN. Never "donating" my $ by default for these again.

Can only use the gift card if ticket total is < gift card amount. You FORFEIT the remaining cash on the card. On top of that, you pay over $3 per ticket in convenience fees. Web site very tricky and drops gift card to get you to pay with a credit card. Do NOT enter CC info here.

Bought movie tickets and it was automatically worth less than I paid for it. I tried to contact
customer service and it is virtually non-existent. Don't bother

Movietickets.com gave a disclaimer online that stated before buying my ticket that I could make changes to my order so long as the movie had not played yet. Now I get an email back saying no changes to my order can be made and purchase I made was final.
I tried calling their 1 *******457 number and all it does is give me a recording saying to email them my concern. There is no human connection. This company is a scam.
Please don't support this fraudulent company people
Save your selves from the trouble it puts people through over movie tickets

It is the worst gift card I've ever bought ... you call their 800 you will have an automated message telling you to email no phone calls and they don't even bother to mention the email address
They over charge the prices of the tickets so it is cheaper to buy it from the theatre
Will never use this stupid gift card what so ever

I received a couple of these $25 "gift" cards for Easter. First thing you need to know is if you try and click on the link on the home page to register it will say "Currently Unavailable". There is a work around for this. You have to pull up a movie, add a ticket, and in the "Sign In" tab you can click the "Create My Account" button to actually register. Why this worked and the other didn't is beyond my understanding. Anyway I selected my theatre (AMC), and selected the number of tickets I wanted to purchase (2). What I don't get is this "Convenience Fees" that is added on to the price. I understand that if you a specific seat you'd pay extra to get said specific seat, but here's the thing...our AMC theatre doesn't do assigned seating!! Why and the heck should someone have to pay an extra $1.70 per ticket if there is no assigned seating! Now if you are a Stubs Member this "Convenience Fee" is waived, but if you aren't than you are forced to pay extra money. Oh and speaking of extra money, being a Stubs Member I can see movies on Tuesdays for $5. Not if you buy ticket through movietickets.com. Even if you put in you Stubs card number, all it does is remove the "Convenience Fees", you still have to pay full price for the tickets. Now it did let me use the gift card, but I had to use $17.38 out of $25 and now there will not be enough for another ticket later now. What a rip off.

Unfortunately they haven't answered my email so I took the ride and the right time in the right seats but for some reason it's switch to the day I'm making it so I have no choice but to email support I wish time they don't answer so yes you're getting one if I could give them nothing I would they took $23.96 dog won't say again condemned again to change a day next time I'm going with the time I am going with the the Fandago at least answer the phone

Im going to set up a law suit and include Sams Club because they keep selling these Scam Tickets
This is a scam business. They sell gift cars in order to keep all your money
( they're not content simply charging fees/ THEY WANT SLL YOUR UP FRONT PAID MONEY - and they're not interested in giving goods for money i.e. movie tickets )

I was double-charged when buying a ticket to Avengers: Endgame. It happened because the first time I tried to purchase the ticket it gave me an error message and I got no e-mail. So I tried again and this time it worked. I noticed a few days later on my bank statement that I'd been charged twice so I tried to contact them about it, being perfectly polite and understanding. Three weeks later, I've received no reply. Never buy tickets from movietickets.com, go literally anywhere else.

I'm having the same issues as everyone else with movietickets.com gift cards.
Here is the real issue, they were bought by fandango in 2017, and have pushed their tickets purchasing over to fandango. Movietickets.com is nothing more than a landing page that redirects to fandango. The problem is that fandango does not honor these gift cards when they absolutely should. Bombard fandango with support emails until they fix it.

This business is straight up fraud. They steal your money and you get nothing. You can't get anyone to answer the phone as it's a recording and then the recording asks you to message their customer service department. It's criminal what's going on. Straight up fraud. I am contacting my state attorney generals office. I'm out $50 bucks don't you be. Be smart, don't give a dime to the slime of a business.

I purchased a $25 gift card and selected 2 tickets for Friday the 19th at 10pm, later when I checked my receipt it said for Thursday the 18th at 10pm!! That was when I made the purchase, not the selected movies time!! When I reached out and told therm about the error they say there is nothing they can do!! What bs!! This place is a scam!!

If you plan on buying a ticket from these people dont, they cant manage there servers long enough to complete a purchase a continues error message has been showing for the last 24 hours only went here because my mom bought be these gift cards from sams club, well $#*! sams club for selling these and $#*! movie tickets.com

Movietickets.com gave a disclaimer online that stated before buying my ticket that I could make changes to my order so long as the movie had not played yet. Now I get an email back saying no changes to my order can be made and purchase I made was final.
I tried calling their 1 (888) 440-8457 number and all it does is give me a recording saying to email them my concern. There is no human connection. This company is a scam.
Please don't support this fraudulent company people
Save your selves from the trouble it puts people through over movie tickets

I received gift cards for Christmas for my kids, every time I tell them to pick a movie so we can go I end up paying because the website is not available to set up account, how convenient. It's April now and I have tried several times. You can't use them at the register so I see this whole experience as a rip off!! All the way around, can't use the two $25 tickets and end up paying when was expecting too. RIP OFF!! To top it off you have to rate at least one star and they don't even rate that!!

Not only did I have to download the app it cost me $25.30 to see for two tickets that should have cost $20. Gift card has 27 numbers to input perhaps the worst idea of a gift card anyone could give some one.

Rec'd two $25.00 gift cards and unable to use as Fandango does not honor gift cards from Movietickets.com. Fandango and Movietickets.com should be ashamed of themselves as they are ripping people off. Dirt Bags