Absolute rubbish blouse. Nothing like what was ordered. They will not refund without first havng a receipt from the carrier and will not pay for postage. Offered £1.61 partial refund on an item costing £24!! TOTAL rip of company and very likely illegal. Am reporting them to authorities
Review by Pinetar2 weeks ago
Love your dresses.
I recieved them earlier than l thought.
I will be definitely recommend your store to friends.
Review by Geraldinne3 weeks ago
The swimwear I purchased is top quality, true to size, fast shipping and overall I am very satisfied .
Review by Chandros3 weeks ago
This was my first order with Modlily & I have to say I'm very happy & impressed with the price, quality of my order & the speed at which it was shipped. Highly recommend......!
Review by ChrisNZ Derrow3 weeks ago
Be careful when ordering from this company. The return policy is impossible. I bought bathing suits from modily - they came 5 sizes too small- order was placed on Jan 9th 2018 I tried to contact the company on several occasions- all documented even made several attempts disputing with PayPal-within thirty days per there policy with no luck on returning the items. I couldn’t contact anyone plus the online ticket system doesn’t work. I bought $237 worth and am out the money with bathing suits I can’t use. I still have the suits ready to return. My account has been sent to collections after trying to dispute for almost two years.I want to caution others so no one else has to loose out.
Review by Roesman Kaloma4 weeks ago
YOU CANT FOLLOW YOUR ORDER and tell me the order number isnt right when its the one i printed off they sent me, NO PHONE SUPPORT EITHER !!!!!!! I cant find out if their sending it or ripping me off!!!!
Review by Tzipori1 month ago
Review by Sfb Cicovic1 month ago
Good Price / Good Quality / Terrible Return Policy - You open it you bought it. / Sizes vary, a Large can be Large or Medium from Blouse to Blouse.
Review by Shevae Widyma1 month ago
Excellent customer service when I encountered a returns issue, quick reply and very helpful in solving the problem, I have ordered 5 skirts for $189.58 and there was a size issue so I called the US Helpline Number 707-809-5919 and they simply helped me out in refunding me my money for the dress.
Review by Brainy1 month ago
This place is a scam. Did not order from them. I order a jumpsuit from them and when I received it, unfortunately it didn't fit. I ordered another size but alas that one didn't fit either. I went through there ridiculous return request for both items that were NEVER WORN EXCEPT FOR TRY ON. They sent me back a message stating they couldn't refund my money because the items were used and defective and not the item they sent me. WHAT?? I don't even understand that. Of course they didn't answer my response. I went on the BBB and made a complaint but... They can't locate the company. This company is nothing but a scam. Don't order from them. You may as well just toss your money out the window because you will never see it again.
Review by Shanh Tenhulzen1 month ago
Lovely top, arrived very quickly to the UK. Love it, classy nice material
Review by Alui1 month ago
Extremely disappointing to say the least. Not only did it take 20 days to get here, the quality is cheap and flimsy. One top was not as ordered and the photos look MUCH better than the actual garments. And they are way overpriced for what you get. Never again. And I looked on their site to leave a review and no luck. All the reviews on their site must be staged. The only way they would get 5 stars.
Review by Sunningwell1 month ago
Doesn't deserve 1 star! This company needs to be banned from the website. DO NOT ORDER FROM THIS WEBSITE! False advertisement , bad service and poor quality items.
Review by KalpanaPopat1 month ago
DO NOT BUY FROM THIS COMPANY! If only I had read the reviews first as it seems many people have had the same issue as I have. I ordered three items and it took forever to receive because it came from China. The quality of the items are cheap and are nothing like anything you would find on any rack, in any store, in the US. Two of the items were too small so I returned them. I just received an email today that they cannot accept my return because one item is used and the other item is stained. Neither of which is true. The original package arrived in the mail on August 3. I tried one on and it didn’t fit and the other was made of such poor quality I didn’t even bother trying it on. I could tell it wasn’t my size without trying it on. I returned both items on August 4. It is September 10 and they just responded via email that one item is used and the other is stained. I was purchasing both items to wear on a cruise that is coming up on September 21. I can assure you, I have not worn or stained either item. This hiccup is going to cause me more effort than I’d like to get my money back, but rest assured, I will get my refund! Please learn from my mistake.
Review by Ethanie1 month ago
The customer service representative her name is Suri helped me out tremendously with all of my issues. She was great, and I received my refund promptly. She went out of her way to go above and beyond through my whole order issues with me..
thank you again Suri ☺️
My ticket number is : T8490312608
Review by Ludovicka Chlubek1 month ago
I stumbled on to this site. Looks incredible. Bright colorful clothes that look amazing. I made the mistake of ordering multiple items instead of 1 item and waiting to see the quality. First and foremost they take quite a long time to arrive as they come from China. Second and I find this to be of great importance, the quality is quite lacking in all areas. the fabric is cheap and no matter how it is handled it will NOT unwrinkle, stitching is cheap looking and very obvious and the sizes are totally inconsistent. I donated everything I purchased to GOODWILL. I only wish I could have just donated the $300.00 in cash instead of low quality clothing.
Review by RoddyM1 month ago
Do not buy from this company .. bought a jumpsuit , it’s false advertising , claimed to be made with a satin overlay , had no shape whatsoever and it was made from cheap curtain material !! That’s money I will not get back as it will cost half the price to send it back to China ..I could wear it for Halloween 🎃
Review by Ajeenah1 month ago
I came across the Modlily site and I love it. So far I have made 4 orders with you. The clothes are accurately sized well made and posted very quickly.
Review by Bafford Lubika1 month ago
I ordered 3 dresses (a maxi, a summer sleeveless and 60’s inspired flair). I opend the package and found that the material was a cheap polyester (which in itself is fair) but the seams were not sewn to match properly and one dress has black thread on top of the light neckline. This looked so bad because the stitching was so uneven around the front collar. I was really looking forward to getting these dresses. So I am returning two and keeping one of them (the Maxi dress).
Review by JSaraiva1 month ago
Don't think this company is legit. They sent me the wrong item, wrong size, then upon return, said it was worn/damaged (neither) and offered only half credit. Navigating the returns is almost impossible: "tickets" plus nutty website. Customer service is nonexistent. Their deliveries are slow and poorly packaged. Saw some cute looking Halloween blouses, but fear that they would not be delivered accurately or on time. They seem shady. Please reference reviews by Shannon, Carol, Caterine C, Adam, Kimberly, Katherine E and Jan D. They're spot on!
Review by Jesennia1 month ago
So seems I may have a problem getting a refund from these people. Ordered a so called T Shirt. 2When it eventually arrived it was like a silky polyester material and looked cheap...…...from the website it looks like an American company but when it arrives it seems it comes from China!! Have had plenty of problems with Chinese companies (half the time you don't even know it is coming from a cheap Chinese company!). I have been given an American address to send it back to and a number to put on the outside but have been asked to put the tracking number into my account on the website and now I can't get into the website as it keeps saying "Service is busy try again later...………...after reading the really bad reviews I think I can say goodbye to my money! DO NOT USE ANY COMPANY WHERE THE CLOTHING COMES FROM CHINA ( I used another one which looked like an American site but turned out to be China and instead of a refund they sent me a larger item which still didn't fit!) - CHECK OUT THE WEBSITE THOROUGHLY TO FIND AN ADDRESS IN CHINA AND JUST DON'T BUY FROM THEM. I am going to try to get this refund...……...wish me luck!!
Review by CoBolt1 month ago
Modlily is a Chinese company that advertises clothing through various online sites such as Facebook. I lost $57 on goods that turned out to be shoddy, poorly sized, and impossible to return or get refunds on. Please check out the litany of scathing reviews of the company that are posted online. THESE SCAM ARTISTS MUST BE STOPPED NOW!
Review by Ntobe Saybrook1 month ago
Very poor quality for the price, I’m extremely disappointed in the product and will never order from them again: took forever to get the shipment, had no idea it was coming from another
Country. Totally got taken!
Review by Carluchi1 month ago
I like the product. I bought 3 items and one item was out of stock. Two items that I received were good but one of them was way too long and a big too big on the waist. However, that item was on 'flash sale' so I wont' be able to return. I was the 1st time buyer on this website so I did not know. I will come back and order more items. Will try to avoid 'flash sale' for items that may have to return or exchange. The cost of alteration was way too high around where I live.
Review by Topaza1 month ago
DO NOT USE!!! Unfortunately you cant give less than one star. The ads they post show the clothing as beautiful and vibrant making you think that you are getting a high quality product for a low price. But when you receive it in the mail (almost a month later) it is cheaply made and I guess you get what you pay for. Despite the website stating you can return the item, I could not. I tried to contact the company by phone, by email and return on their website and they all led nowhere. I had to open a dispute with Discover card to get my money back.