I have never in my life been treated with such contempt and rudeness by a service provider. We had stored some goods for 6 months and some for 2 years. Our circumstances changed and we needed to retrieve all of our belongings. We had paid up front and did not expect a full refund for the 18 months we had paid for but we were astounded when Mario screamed at us accusing us of trying to rob him. We were then presented with extra charges not in the contract because we wanted our possessions earlier. He threatened to put them out on the street at one stage. He had our money and our goods, we were not in a good position to argue. For the 2 small containers advertised at $89 per month we ended up paying approximately $2200. We lived 1 hour and 15 minutes from his depot at Sunshine but ended up paying exorbitant country rates and $700 Labour because apparently he told us that he doesn’t come to the country, but really it was because we had to retrieve our goods earlier. A nastier man I have yet to come across. He will try to justify this bad review as is his right but I would encourage him to undergo an anger management course to help with his lack of skill in communicating with customers.
Review by Kayly9 months ago
Honestly Mario is the most dishonest person.
He told me a set of fees when I first began my storage and now 2 years later has added to them ( some considerably) and denies he even said them and I have the emails to prove them!
I have had 2 friends make enquiries - exact same circumstance as mine and he quoted them the same low cost he quoted me in the beginning.
He hangs up on me now so I have gone to consumer affairs Victoria.
Review by Brannock2 years ago
Communication was at times abrupt and rude. Company did not have enough box covers to keep my two boxes protected from rain when it came to picking them up. They did end up providing a solution after a bit of back and forth. Was a bit of a headache though.
Review by Toddy2 years ago
Mighty Box staff went above and beyond what was expected and did so with great enthusiasm. Highly recommended.
Review by Olicia McIntaggart2 years ago
To expensive and the service was not good either
Review by Siyabonga2 years ago
Very friendly and accommodating.
Review by SwissMilk2 years ago
So glad we can still find great service!!!
Reliable, efficient and friendly workers. I was very happy with Mighty Box.
MightyBox is rated 3.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about mightyboxselfstorage.com.au.