Buses are always late in the mornings but the drivers are chilling
Review by HARRYMahleres1 year ago
Bad service for that price!
I live in Solbjerg, and the bus is always either late, or recently NOT COMING AT ALL!
It is incredibly annoying, especially because we have only the 20 running over here.
We pay for a service that is bad and they don't care!
Review by Adesokan Customercarolyn5 years ago
This weekend it was completely annoying to me to find out that the periodkort doesn't apply by its own to the nightbus. This information was nowhere on the bus and also it is not directly stated on the card.
The answer from them was that those information about the correctness of the ticket is customers responsibility. And that I had to check their website for more information.
OK, then they should understand that if its our responsibility for a the ticket and the knowledge of all the details about it. They should at least provide those bloody information into English somewhere! Also, put down our right about the time delay on the buses because I pay the penalty for something I didn't know but I think I have to know when to ask for this uncontolled monopoly in the city of Aarhus to pay for my time I loose because of them.
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