I bought the note book because it was 2 in one. When you try to put the key board on it , it shows up in the middle of the screen ,. I'm vision impaired, when I tried to make things bigger I lostother things, could not delete cache as you can't see it, used a game on the store which has about nothing, an could not delete it . I had it a few days went to take it back an could not they only give you a few days which I didn't know till to late. I'm onsocial sec, took me a long time to save, I feel so bad as it's about useless to me, a big co, that makes crap.
Review by Mayfordian3 months ago
I've been an avid user of Outlook (not Outlook.com) since it began in 1996. First when I worked for a corporation, then after I stopped working for corporations and worked from home. Ever since I can remember, once a year, spammers get a hold of one or more of my accounts and starts hammering them with junkmail.
The problem with this is that Outlook is UN-trainable, and legitimate email ends up in that folder. I must go through it for each account to make sure to mark them as not junk. I send & receive tons of emails, so just imagine being in your 60's straining your eyes through emails every day. I don't like Outlook.com and refuse to use it as my email agent; they know this, too.
I used to be able to contact Hotmail support, who somehow closed the gate to this, even though the emails weren't @hotmail.com email addresses. I've done this every year for years. THIS year, I get in a chat session with some fool from India (I know them by their names, as I've worked with tons of them in the computer profession), who starts sending me emails saying they won't do anything about it because they aren't Hotmail email addresses. But, a few months ago, all the emails going to one of my accounts WERE Hotmail email addresses. Somehow this employee managed to remove the designated Hotmail domain name and expose the underlying spamming email address and the onslaught continues.
So, I started sending all the emails back to them from my junkmail folder to abuse(at)hotmail.com and abuse(at)microsoft.com. Old trick I learned long ago. I keep getting messages saying to reveal the source of the emails using Outlook.com. I told them that won't do any good, they ask me to do it anyway, then send me an email saying they won't do anything about it because they aren't Hotmail email addresses. INSANE! Meanwhile, the number of junkmails being sent to that address are increasing by 2, then by 3. I continue sending them back to them. Almost 200 per day for one account.
I look on the internet to attempt to find the Corporate office phone number and end up being sent off to technical support. Well, tech support started this mess and I had no confidence they would do the right thing. I schedule a call-back. To make a long story short, I end up talking to a so-called supervisor (I'm convinced he wasn't now). After not listening for 30 minutes, now my main account is getting an onslaught of junkmail that I have to go through to find legitimate emails to put back in my inbox. He tells me there is no way to speak with anybody at the Corporate office and now I'm peeved to the hilt. He closes the case immediately, which made me suspicious that he may have been a co-worker of the original guy in the chat session. The same spammer, phisher, etc. can make variations of their email address and get around any rules you create & Outlook's filter; making you manually address the issue if Microsoft won't. That takes a ton of time out of my busy schedule.
All this is to say, tech supports all over the world (and mainly in India & the Philippines) are doing a bunch of shady things. This guy tries to tell me perhaps it was some mistake. Really? Now, they switch to sending crap to my 2 oldest email addresses, which I've had since the early-to-mid 1990's? This has got to stop, and I need to get to the Corporate office to report this. People not giving out information about who they are doesn't help and UGH! I'm changing the companies I do business with the first eAddress this started happening to, to get rid of that one. But, now my primary? I can't get rid of that one. What a crock! I know what they're doing; I was a software consultant, developer, engineer, and was in software tech-support and hardware before that. Since 1978; before PC's were even invented.
They're being intentionally vindictive, and I'm tired of monopolies giving their employees the green light to do anything they want to consumers. FED UP! And, what's with forcing everybody onto Windows 10? I can't stand that Operating System, and mine is stable. My laptop has Windows 10 on it, and I hate it. It's doing too much for savvy users to be comfortable with, but that's another review to write. I am an Office 365 subscriber paying for this nonsense.
Review by Shastabowden Olack3 months ago
A site a huge corp named Microsoft, Very Safe site
Review by Tanny3 months ago
Best our partner Company in IT industry in VietNam https://growupwork.com
Review by Merpay3 months ago
its really good software product and l loved itt and used since a long time.and its feature and quality are verry good.
Review by Manjiang3 months ago
Wow! I've been dealing with Microsoft customer service since I received my new Surface laptop i7, 8 GB, 256 five days ago. The A button and arc mouse doesn't work so I spend 2 hours on the phone with tech support within 2 hours of receiving my item. They weren't any help and had me do a factory restart (which was silly as it was already factory) and promised me it would work. So i spent all that time doing that then when I restarted it was absolutley no different. So phoned them back and was on the phone for another 1.5 hours for an exchange. They preceded to tell me to send back this new item and they would send me out a new one. Not enough time for my son to get it before he goes to college so then i had them process a return for a refund. Should of got an email within 24 hours of this process as they assured me that is what would happen. I've been waiting for 4 days for this email to come. I've phoned them twice about it and they keep saying wait 24 more hours. Getting very frustrated!!!!!! Funny how when i was going to do an exchange I got the shipping label email within 30 seconds but when it was changed to a return for refund it is taking a decade. Also the fact that when you phone customer service it is a country where you can hardly understand the language. The worst experience I've had with computer customer service and will probably never buy another microsoft product because of this experience. I understand you can just get a lemon sometimes but dealing with their customer service made it much worse. Buyer beware! Or go to an actual dealer or store to purchase the item as then you can return it. I don't have that option as the closed Microsoft store is 10 hours away from me.
Review by Circularity4 months ago
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Review by Awanui4 months ago
So my family got me a surface pro as my high school graduation gift to help me get through college. It was heartwarming, and I was excited to try out my new laptop! It was great: the touch screen and pen allowed for notes to be easily written down next to lecture slides or on them, and drawing in OneNote was a blast. It worked perfectly for five months. Then the first issue hit: randomly if I typed a button on the cover keyboard it would do something random like take a screenshot or turn the volume up or even type some other character. Then the issue went away on its own and life continued. Then a year after it was purchased, right after the manufacturer warranty had expired, another much bigger problem came up. The surface pro would not connect to any keyboards. None. Not even brand new ones. I contacted Microsoft and after much to do they could not resolve my issue and said the surface pro was defective, and that I would have to buy another from them. Right before I was about to package it up and send it off to drop a whole lot of money on a new surface pro, my brother suggested that I try something: hold the power button and up volume button at the same time, wait for it to turn off, and turn back on (approximately twenty seconds). This resolved the issue, BUT this highlights the fact that Microsoft will not necessarily try all avenues to fix it before telling you to just give up and buy another one. That's it right? Unfortunately wrong. About a month or two ago, my laptop battery was running low while I was working on some important school work. My laptop went black and was unresponsive for twenty minutes (no I did not spastically click everywhere and click all the buttons, I waited patiently for it to show some hint of life). When it finally turned back on, the entire document I had been working on vanished even though I had saved it several minutes prior to the black screen of death. Extremely annoying right? That's not all. Now it refuses to properly connect to networks and will kick me off even if I am in the middle of something and can tell that the network connection is fine with other devices and shows up as being ready and available to use.
Lesson learned: never, ever, not in a million years buy a surface pro. It will fail dramatically and epically when you need it most. It's a super cool product that works brilliantly... when it actually works. Save yourself the trouble and just don't get another type of product. They do not have all the issues.
And I am not the only one. My issues are not as bad as some but an underlying theme is that drastic issues pop up after the one year manufacturer's warranty expires. Check out Flickergate.com thankfully that issue popped up once, briefly and has not happened again.
Check out https://www.gottabemobile.com/9-surface-pro-4-problems-fixes/ to check out a lot of the issues that are occurring with the surface pro 4. There are plenty more websites too.
Consumer Reports removed removed its recommended recommendation of the Microsoft Surface Pro and several other Microsoft products from its list. Check out their alternatives instead.
All in all, I love the idea of the Surface Pro, but the reality of the Surface Pro is severely lacking.
Review by TaraRaghavan Boutiette5 months ago
Review by Chestley5 months ago
On October 25th 2017 I did an e-check deposit of $1000 to my Bing Ads account (Microsoft Online, Inc). When the money didn´t show up in my Bing Ads account I contact customer service. I submitted all the information they requested. After a couple of months of waiting I forgot and "gave up". A couple of month passed, and I reached out to Microsoft customer support again. This time around I was asked to submit proof of canceled e-check I obtained from my bank. To date I am still waiting for my $1000 to be returned to me or credited to my Bing Ads account. Over the last 18 months I have not spent one dime on Bing Ads. During that time I spend over $200000 on Google Adwords and over $400000 in Facebook ads. It is fair to say that Bing Ads lost over $180000 in profit because of a $1000 deposit that they could have and should have immediately credit to my advertising account while they investigated the issue.
Review by Winnet6 months ago
I would linke to say that Microsoft Office is good Produkt From Microsoft.
So, what do I actually like the most? Well, the first thing is the good quality of the Microsoft Office. And another aspect I like is Microsoft OneDrive inclusion.
Review by Siramusa7 months ago
Who does not have a computer at home and nowadays and Microsoft has the component components I use it always I hope they continue to improve their technology.
Review by Bafford7 months ago
Worst experience ever and pity customer service. Abysmal products. 20 years of pity Microsoft experiences. Software & OS crashing. Now switched to mac, which is excellent - only chronic problem on my iMac - Microsoft Office and Skype!
Review by AiDMostar7 months ago
I am an old a loyal Microsoft customer. I have two Microsoft accounts (an older one and a newer one) and one Skype account. Skype is part of Microsoft. I recently *twice* closed my old Microsoft account but Microsoft *twice* forced me to reopen it by making it impossible for me to log into Skype each time. My old Microsoft account is inseparably linked to my Skype account in their system, even though the e-mail address on my Skype account is that my new Microsoft account.
I asked Microsoft to unlink my Skype account from my old Microsoft account and to let me close that account. They ignored my message. After contacting several Microsoft customer advocates and escalation managers they finally opened a new Service Request for me and sent me an e-mail message saying that they would call me within 24 hours. They did not keep their promise.
I answered their message and copied several top Microsoft escalation managers, customer advocates, and their CEO on it, with no response. Finally a member of their Executive Escalations team in India sent me an e-mail giving me suggestions that did not work. I asked him *twice* to call me but he did not. His bosses in the U.S. ignored my message.
Microsoft knows this is a serious issue, but is not willing to invest time and money in resolving it, preferring to force its customers to keep their old Microsoft accounts open forever.
Don't waste your time complaining to the Better Business Bureau,
Washington State Consumer Protection Division, or the Federal Trade
Commission. The first two are merely mailmen, informing me of
Microsoft's refusal to change its policy, and closing their files. The
FTC did not even bother to reply.
Microsoft is much too big and powerful. It must be broken up for its own good.
Review by Beagieg Fontanges7 months ago
I purchased a surface pro about 2 1/2 years ago. Overall, I like the computer, but recently the battery swelled and the screen popped out from the casing. I went to the Microsoft store and they explained that the surface needed to be replaced. They could not replace the computer in the store since it had 1TB memory. I would have to do that online/phone support. I did contact Microsoft while at the store. The lady was helpful during the call and made sure they got the information. The item is under warranty, so that was the good news. Here is the bad. I use this computer for work, it still functions plugged into the wall. However, Microsoft decided that i need to send the computer to them and then they will get me a new computer. They will ship the new computer once they get my old computer. This process will take 11-13 business days once they get my computer. I explained that this was not acceptable. The supervisor tried to do some different things to help, but the answer was still, no. I offered to give them my credit card number. They could send me a new computer and i would send the old one back once I received the new computer. If not they had permission to charge the card. No luck. I use this computer for all my quickbooks, payroll, and software. This is the computer that i take home to do work as well. Guess I am forced to be without a computer for around 3 weeks. I will be looking at other options next time. The people were nice, but the policies of Microsoft are poor. I would recommend staying away from Microsoft, if you have a problem, they do not care!!
Review by Aaref7 months ago
Microsoft store is very secure and trusted.
Review by Dharmangaj7 months ago
One of the most popular websites in the world. Safe site and trusted sources for me.
Review by Genese Juber8 months ago
Included in every software and firmware update is Bing and Microsoft store.
These updates are intentionally almost impossible to get rid of. We used
to be able to trust Microsoft and this is no longer the case. If you are upset
as I am, then consider sending their CEO an email at [email protected]
Review by UserROBERT8 months ago
On 01/18/2019 a Microsoft Tech. took control of my computer and erased my entire Office thinking this would help with a tiny issue I was having with POWERPOINT. Afterwards he gave me a link to re-download. And then he left. His link didn't work. I've tried on numerous occasions to get help. They keep saying they're pushing it up a level. But no one willing to take responsibility . Mahvareen and Derrick did nothing today Case #20190101000021 03/04/2019
Review by Shevez8 months ago
They constantly loose your payments. After I paid off my loan, they refused to issue a letter releasing the lien on the title of my house. I will probably have to sue. Stay away from Microf!
Review by Bashaar8 months ago
One of the best websites I've visited. A good review
Review by Hosnia8 months ago
Great products that last a long time
Review by Mahshad8 months ago
I had never had an issue with Microsoft until my Twitter account was compromised and Microsoft refuse to allow me entry to my account. When i first created a Hotmail account. Granted i did just put made up answers to the questions . That was because i was in a rush to create an account to get started. Anyways i was able to remember some of the answers. When my account with Twitter was compromised , i provided Microsoft with an accurate answers plus my password, but still Microsoft refused to allow me to gain access to my account. I made several phone calls and was messed around. I sent several emails , yet they still refused . Now they have blocked my email account which means i am unable to gain access to Twitter. They are heartless vile thugs .
Review by Jesskins9 months ago
Safe e-commerce, also used for Windows update.
Review by Nickbraude9 months ago
I trust Microsoft, the only problem is the Windows Updates. Each new update, the computer gets more slow and bad.