I previously for many years would get a majority of my car parts here because of the quick delivery, wide selection and low prices but unfortunately in recent months the service has been lacking with regards to ordering parts online and receiving a different quality and make of that part. I want what I paid for and a not lesser, cheaply made part.
If you bought a lambo at auction online and a skoda roomster was delivered wouldn't you be annoyed?
In the last month alone I've ordered a few parts, been sent the wrong items and more recently had to get in touch with Micksgarage to get a refund on a next day delivery and express delivery which arrived (only after my enquires with the courier company) after the express due date. I contacted Micksgarage about this and received a email stating that I would be refunded the express charge but I received less then a half of this as my bank statement shows!
I'm very disappointed with the company so my rating has gone from 5 stars down to 1 star and I won't be using or recommending Micksgarage to anyone
Review by Wazza2 weeks ago
Dealt with Mikey great sales man and I am delighted with my order and service I got. Will be back again and I can't recommend Micks Garage Enough A+++
Review by Shahmy2 weeks ago
I mistakenly sent the wrong address and mikey sorted that out straight away was very fast to correct my details. Top job!
Review by MazyCZ2 weeks ago
Many thanks for your swift reply. Allthough you were not able to help in this instance, you gave me other suppliers who might be able to help. In one word EXCELLENT.Regards Micky, Mel.
Review by Mijas3 weeks ago
I found them to be prompt in their replies and provided me with the info I was looking for.
I have placed an order and will await the arrival of the parts
Review by PMontiel4 weeks ago
Contacted MicksGarage for old camper spares. Got a very prompt reply from Mikey, regretting they did not have the particular spares I needed, but kindly put me in touch with several other possible options - which was very kind, and not standard practice from some other sites. Very good service, very helpful and I am sure maintaining their high reputation for assisting purchasers. Highly recommended.
Review by Teliah4 weeks ago
although they did not have the part that I was looking for they did recommend other sites that I could check with.
One of there came back with 3 positive responses within 2 hours.
A good result after 2 week of fruitless searching on the web.
Thanks Micks Garage.
Review by Srinag1 month ago
Thanks for the suggestion of alternate sources for my needs, Mikey. I will definitely follow up on those.
Review by Jaylea1 month ago
First time I have used this site, Mikey was very quick to respond to our request, would definitely recommend them and will be using them again.
Review by Belousov1 month ago
Ciaran was more than helpful. They didn't supply the part i needed and he gave me details and links to three places that might.
Review by JohannW1 month ago
very good customer support service
special mention for Mikey
Review by Shadak Baurasi1 month ago
Thnx to Nicholas for prompt reply
Review by Vada1 month ago
MICKS GANGSTERS - BUYER BEWARE!!!! Ordered a wheel bearing kit for my car (according to their website using their registration model matcher). They sent me the wrong item. They advised me to return it using and I would be reimbursed within 7 working days at the latest, and that I should order a different item. This i all did, and incurred the returns cost also, and the cost of the mechanic storing my deconstructed car until the new part arrived. 2 weeks later, I've still received no refund. They demanded I get confirmation that it was delivered from the post office - which I did. Then they claim the post office never gave it to them despite having evidence to the contrary. When I challenged them on this, they started raising their voice in an aggressive manner to me, and kept talking over me insisting I am wrong. Lucky I used paypal so I can force a refund from them. This is the benefit of using a secure payments method. This outfit are incompetent scam artists with shady employees. Beware and do not use them. Micks Gangsters
Review by Mattityahu1 month ago
I had to return a Draper pressure washer on the 23rd of August , I was told it had to be tested by Draper approx 4 weeks . I returned the unit with the relevant paperwork but was told they ( Micks Garage ) could not find it , this delayed Draper.Every week I have had to make contact with Micks Garage and have been ignored for the past few weeks. Last week the money was to be refunded and finally today ( 08 Oct ) the money was returned . If you expect customer service forget about it !!!
Review by Bafford1 month ago
Went over to micks garage today and I made a mistake but ciaran was on the computer and he went above and beyond to help me out cant thank he enough give that guy a raise Haha cheers again man really appreciate it.
Review by Frani Grigoriew1 month ago
A1 service from start to finish website so easy to use understand.. value for money delivery .. on time and well packaged .. few more companies around should follow in footsteps .. Thanks again highly recommend in the future to all 🙄
Review by Montanadura1 month ago
Over 7.2million car parts but nothing that will fit a nissan qashqai, one of the most popular cars on the market. All Ciaran Duggan here did was send ignore my questions and then when pushed send me a link to parts that were for a different car to what I had told him. Awful service and a waste of time.
Review by Autotech1 month ago
Worst customer service Mikey Hynes was provided. Not helpful at all. The parcel (need signature upon delivery) was missing by Yodel who has no delivery and signature proof, but they don't care. No refund plan was made. So disappointed with this seller. Stay away. I have to dispute the payment and get my money back.
Review by Jayhaanth Stemig1 month ago
Very helpful and prompt response
Review by Caorlyn1 month ago
Mikey was the best Advisor. Straight to the point and very kind thanks. :)
Review by Odekolonni1 month ago
Ciaran Duggan was very apologetic when he could not supply a part for a 30+ years old camper van. He suggested 2 other sources to try & 3 websites which might have the part. Excellent service & I'll be back for more car parts ! Pat Mc Mahon
Review by PJalgotrader Diantha1 month ago
Incredibly helpful staff. The website is excellent and really helps you find the correct part for your car. Highly recommended, we dealt with Mikey who is great!!
Review by Antinerf Danglapen1 month ago
Thanks Ciaran - very quick response!
Review by Omuyeyi1 month ago
Could not get an answer on an easy question.
Review by Krrishna Schefcick1 month ago
Prompt service from Mikey hynes at micks garage.com,very helpfull