Great products. Wish the shipping was more trustworth. Tried to set up 1 to be delivered on my brothers bday saying it will be deliverd by the end of business today only to check on it and see the delivery date has now been changed to the next day. Again great products, but not to go with if you're tryin to surprise someone on a certain day unfortunately.
Review by Isfandyar Gojer3 months ago
nice gift but i tried to redeem and most items are out of stock...not cool,come on people!!!
Review by Lisafab3 months ago
I gifted my husband the Man Crates puzzle box for his birthday. He liked it well enough I guess (though it took him less than 10 minutes to finish...not quite what I was imagining...) but when he went online to redeem the gift card, pretty much EVERTHING was out of stock. It would have been nice to know ahead of time what was available before I ordered, or provide a way to reserve a gift card, or something like that. I’m very disappointed, as this was the only gift I got him, as I thought the puzzle itself would be a nice present. I definitely did not mean to basically get him a gift card...that we can't even redeem.
Review by Chenge Hullberg3 months ago
Even though our family doesn't "need anything", we've all gifted each other a Man Crate at one time or another - the Belt Making kit, the Pizza Making kit, and the Knife Making kit. Gave us all a bit of joy as well as something to do besides count our money, plus the finished buffalo leather belt, the folding knife, and the pizza stones are still being used today. All products are top-notch and our family is still intact. Thank you Man Crates, and thank you Mom!
Review by Kaher3 months ago
My husband loved his hickory grilling man crate!!!! We had so much fun watching him trying to open it! He enjoyed using the barbeque seasonings and rubs. He really loves the little crowbar!!!! He has been using it a lot on a bathroom remodel project! His gift was a highlight of Christmas and will never be forgotten!!!!
Review by Pacusa Kahlbaugh4 months ago
Man Crates is the best! One of my glasses broke (4 years after getting it) and they replaced it for free. Thank you so much!
Review by Taydra Dobrodt4 months ago
I had witnessed a friend who received a crate gift years ago. He and his wife enjoyed it. I thought what a neat idea. I went ahead and decided to order from the site. My honey unfortunately doesn't drink and I thought nuts were not gonna a good enough gift. I decided on the smash n grab. He received the gift on time and went online to redeem his gift card from Home Depot. Yesterday he showed up at Home Depot. Purchased products and was told the card did not have funds. He called me. I called and e-mailed customer support. Amir was the first person I spoke with. He kept saying that it was weird that this happened. Little did he know that I went online and read the reviews. Most negative reviews are about the gift card and the problems people were having. I received two e-mails from two different people at mancrates. Again they apologized and stated the following.
"We’re so sorry to hear that this Home Depot gift card is giving you trouble. Unfortunately, we’re not able to see or verify any complications or technical difficulties with Home Depot’s gift cards as that’s something that lives securely inside their own systems. Once the Smash and Grab gift card is redeemed to a specific retailer, it is that unique retailer who is best suited to support you with troubles on their site. What I am seeing from our end is that the gift card was redeemed and then spent between 8/20/19-8/26/19, when it was redeemed by [email protected], and today, suggesting Steve’s already enjoyed that gift you sent him to the fullest.
You will definitely want to reach out to Home Depot about this complication. I would recommend sending an email to get the conversation in writing. We will need to see a written confirmation from Home Depot verifying that this gift card was not spent between the dates of 8/20/19 and 8/26/19, and that some other issue is up with it (malfunctioning, defective) before we can replace it (though in that instance, Home Depot would likely replace it for you at that time). They can shoot us an email or feel free to email them and cc us on the messages so we can be looped in on their official response."
First of all, I called Home Depot and the DO NOT email anyone information like Meghan M. at Mancrates.com suggested. They are just giving me the runaround. Home Depot suggested my next step is to file a report with law enforcement. I am giving Man Crates the opportunity to right this wrong. The gift is overpriced ($167) shipping is ridiculous. The ball is in their court. If they correct it quick (I called twice today and the phone lines are busy now), I will update or remove this review. At this point I am livid about their handling of this situation and am willing to get law enforcement involved.
Review by Aylmer Tashman4 months ago
My boyfriend and I are celebrating a year together and since he is really weird about gifts, I wanted something inexpensive but cool. Score and score!! He loved it!! He was so excited about personal engraving and the design I chose. I was away for training when he got it. He couldn't stop saying how much he loved it and how bad a** it was. He's a meat guy and loved the meat. The only downfall was, I wished I could have ordered more meat by itself. Thank you guys so much for these wonderful gift ides. I will be buying from you guys again and have already told anyone in my unit that will listen about you.
Review by Tedsssss Tachtsidis4 months ago
I recently did my first order for Fathers Day. At first I was disappointed because my order didn't arrive on time because of CDL shipping. I called them and they immediately shipped out a new order and added something extra for my trouble, plus a $20 credit. The gentleman I spoke with was very kind and understanding. My Fiance was happy with his hot sauces and jerky. Thank you for great customer service. I will continue to order for future gifts.
Review by ExPunk4 months ago
Sent this to customer service but haven't heard back :( "I was so bummed because I gave my husband this gift for our anniversary and once he got the duck-tape opened there was no crow bar and the lid to the crate just popped open. I then went to youtube to see how everyone else’s came packaged and I guess we were the unlucky ones ☹ The duck-tape was pretty fun to watch him open but we totally missed out on the most exciting part." ☹
Review by EmiS4 months ago
I've ordered from here a couple of times before and have loved the gifts. The quality of the items inside are great. However, I ordered a crate for my father for fathers day and the crate itself was not up to par. The top of the crate seemed to have just barely been glued on and he was able to just pop it off. I feel like it took the fun out of a crate in general. Anyone can go to the store and package up a gift set, but I feel like not even needing the crowbar took the fun out of the whole "Man Crate" experience.
Review by Zhaohan4 months ago
My daughter bought me a crate for Christmas the gift card was worthless no where to redeem it. If your are thinking about buying one please reconsider and purchase the gift card from a local store
Review by Yossef Kattunga5 months ago
We requested a zombie apocalypse man crate for father’s day and were in shock when Pops (with a beard to his belly button) opened a clean shave kit! He was highly offended thinking we wanted him to shave!
I checked our order and made sure we hadn’t messed up but nope, funny zombie box ordered.
We called customer service and the crate we wanted was sold out! - well, duh, we bought one weeks in advance!
After going through the available crates we settled on another but the fun and excitement was lost. Pops had zero want to open it because of the previous crate mix up.
I’m sure this is a wonderful product and customer service tried to correct the issue but it was just a dud for us after the mix up.
We won’t be ordering again. 😞
Review by Leys5 months ago
Loved the packaging and it was delivered as promised for Valentine’s Day. However, all the jerky expired within 3 months. Jerky- really. That was very disappointing!!!
Review by MzTinkerbell5 months ago
I think these gifts are really awesome but when I sent my son a gift card, he has been unable to use it still because they were out of stock. I basically paid $80 for him to break open a concrete block with a hammer. I read the reviews that said they were hit hard at Christmas and had to re-stock the cards, but it is now May and they still aren't re-stocked. You should give us the option of choosing the card we want and checking to see of you have any in stock before sending a disappointing gift.
Review by Slawka6 months ago
$144 gift arrived in decent time. However, package did not include the tool for opening. Notified company and they were quick to apologize and promise quick resolving of the problem including refund of $14.00 shipping and handling charge. It is now 7 days later and no refund, as well as no receipt of missing tool. They are almost impossible to reach by telephone and if you do it will be someone that is not at all concerned nor helpful. They prefer text messages and respond quickly but do not follow thru on those promises, As I write this we have no idea if the part has even been shipped and can't find out.
Review by Asrat6 months ago
I wanted to send my son something for his birthday and running low on funds I couldn't get something out to him sooner but at the last minute Man Crates got the job done. I screwed up and gave the wrong address but they fixed it in time and sent out the gift.. I will definitely use them in the future. Good customer service and such a great team to deal with. Thanks Man Crates
Review by Pololenna6 months ago
The Valentine box I ordered is very nice however, open it up and there are 10 tiny pieces of "jerky" inside. I'm going to have to find something to fill the box up with. As it came it will NOT be impressive to my sweetheart.
I wrote to the company and all they could say was "sorry you were not satisfied". 44$ down the tube. :(
Review by Gynetha6 months ago
I ordered a crate for Christmas and it was great. I recently ordered a crate for a birthday gift and was very disappointed. The first crate was sealed well and looked well built. This newest crate I received was popping open in one corner and basically didn’t even need the tiny crowbar to open it. It also looked like it was built of scraps and not well built at all.
Review by Decarla Voynikova6 months ago
I've bought 2 crates. First sent to my hubby at home. He (we loved it). He even kept the box. Second I sent to my dad. I chose the delivery date to be delivered on his birthday. It for some reason was going to arrive 3 days late. I called customer service. I wasn't expecting anything, I was just hoping they could get it to arrive on time. There wasn't a way to get delivery service to deliver on time so Mancrates refunded my entire order!! Crazy! I called them after finding out the package did indeed arrive on time and they could re-charge me. They did not want to re-charge me. Amazing customer service. My dad absolutely loved his crate and kept the box too!
Review by Ipremay7 months ago
Hi, I recently sent the Salami Bouquet to my stepfather for his birthday. It arrived on time and was packaged perfectly (like a bouquet of flowers in 'I love meat' paper, in a box that looked like a box of roses). Each salami is on a stick like a stemmed flower. My stepdad loved it and thought is was such a clever gift. I was really happy with the quality and presentation of this gift... and the ease of ordering and delivery. I highly recommend and will send Man Crates again! Thanks!
Review by Qingpeng Shorting7 months ago
Love this Company! Gifts by men for men! My hubby is difficult to surprise - this blew his mind - typically we don't celebrate Valentine's Day but he's been beyond wonderful & I wanted to do something special for him.
I ordered this a month in advance & had it delivered a day early - it was great fun watching him open it! I will be ordering more things in the future!
Review by Deshira7 months ago
I ordered the Saloon Nuts for my husband for Father's Day.
First problem, he has arthritis and had a difficult time opening the mini crate, I had get a claw hammer and use the claw part to open it and I never got the crate fully open, and it was also a big mess. I totally get the liability using nail but geez the crate was adult proof.
Second problem, several packages of the Saloon Nuts were bad as in Rancid so we had to throw them away.
Contacted Customer Support although they were not very empathetic to the problem with opening up the mini crate. I believe his response was something like "that's half the fun trying to get the crate open". And lastly, the customer support person said he would reimburse the shipping charges which has not been done.
In summary, disappointed with this particular order.
Review by Roryappleton7 months ago
I ordered the Exotic Meats Jerkygram and I was very disappointed in the amount of jerky was in it. Yes I know on the page stated the sizes in there but didn't realize how little it would be. I thought the pricing was outrageous for basically getting sample sized jerky. And the shipping prices were ridiculous. Having to spend $100 to get free shipping can be tough and then only having option for shipping that aren't less than $16 is expensive. Especially for my package that probably only weighed 2 pounds and it wasn't in one of the wooden crates so there should have been some better shipping options that seemed more fitting for price on such a small package. The jerky however, was great! We loved all of them but was very disappointed that there was barely enough to enjoy. Although it was good and these are great gift ideas, I most likely won't be purchasing again due to the prices and the amount of things you're getting.
Review by Katonya Derrow7 months ago
I ordered something for my husband over Valentines day and it was never delivered. When I called a few weeks after Valentines day I was told it would ship in a week It is now May 1. No email or acknowledgement of any kind. Will not try to order from them again.