Helpful, knowledgeable but not pushy and quite happy to leave you to your own devices.
Review by Tineal2 weeks ago
This would have been a 1 star review but Majestic made a save in the end.I ordered a case of wine which didn,t arrive.I rang the local store for an update and was told it looks as if the courier Yodel have damaged it and may be waiting for a replacement.That reply answered nothing and when I wanted a definitive answer I was asked to contact the courier, which was impossible without a tracking number which the courier had,nt sent me.I was left fuming at the service. However about an hour later Majestic rang to say the local store would deliver the next day and apologised for the delay.The wine did arrive as promised from Majestic local branch.PS. They added an extra bottle free,so saved a customer.
Review by Arnou3 weeks ago
Unusual wines you don't find elsewhere at fair prices , friendly knowledgeable staff, easy parking, what's not to like?
Review by Carriw Buhner3 weeks ago
Love the brilliantly knowledgeable staff and the fantastic selection of wines.
Review by Destika Amariel3 weeks ago
Great shop, good selection and knowledgeable/friendly staff.
Review by Aileen Mougolias3 weeks ago
Their choice of wines is very good and if you don't like them they will change them..They deliver free.Their staff are really clued up and very helpful.Their wines can be tasted at any time and I never go anywhere else these days. Their prices are very reasonable.
Review by Theroller Saarva3 weeks ago
Friendly, helpful and knowledgeable staff make the buying journey pleasurable. The new store layout is a good shake up and gives a new perspective on wine buying.
I would appreciate a wider range of craft beers and pricing that is also shown in £ per litre for comparison purposes.
Review by KDarcy3 weeks ago
The team are always so helpful and so knowledgable. Makes the experience great.
Review by Kayaba Fribley4 weeks ago
Our local store is full of helpful staff and their tasting sessions are great - it is nice to try some of the expensive wines without feeling obliged to buy them!
Review by Narasaiah1 month ago
Excellent customer service
Review by FrostyJaina1 month ago
I'm a Majestic wine customer for many years,
very happy with the variety and quality of selected wines, prompt delivery and professional team.
I recomand "Majestic wine" to anyone who like to enjoy quality wines for all categories of customers.
Review by Karamjitsingh1 month ago
Great service can not fault them.
Review by Chadrik Syfa1 month ago
Excellent service, dependable quality
Review by McCarton Chazan1 month ago
Our local Majestic is consistently good, the majority of the staff are supportive and encouraging with wine choices and suggestions, recently we have encountered one who is a little bit patronising and so we tend to avoid at those time is we see she is working, but that's just a personal preference. Overall the wine is very good and we go back regularly
Review by Yorrrick1 month ago
Great selection of wines and really helpful staff.
Review by Bowni Bassaragh1 month ago
decent choice and reasonably priced wine and beer with friendly and knowledgeable staff and it is always possible to taste new wines from time to time in the store plus delivery available. What else do you need
Review by Chocha1 month ago
Friendly, willing and very approachable staff in Salisbury branch. Always recognise other customers we know which confirms our positive experiences whilst shopping at Majestic.
Review by Mr Flory1 month ago
Good service and obliging
Review by Jobria1 month ago
I have been buying wine from Majestic in Braintree for a number of years now.
The range of wines, spirits and beers is top claas.
The staff are very knowledgeable and professional.
In particular Martin in the Braintree Store.
Well deserved 5 Stars.
Review by Pysduck1 month ago
Easy to order online
Great offers and you get to try different wines with the concierge club that I would always buy
Helpful and informative in shop
Review by Okwaeze Hreija1 month ago
Despite having received 2 emails stating my order would be delivered today I just had a feeling that was never going to happen. Sure enough, I called to check the status only to be told they had no record of my order. I'm done with them. Carry on like this and another high street name will be no more, we don't have to put up with this these days.
Review by Arastou Stpiczynska1 month ago
Always good advice from Fran and team.
Review by Abdulgoodwin1 month ago
A Thank you for being a loyal customer here’s a free bottle of wine Scam! It is not a thank you or a free bottle of wine, in fact it’s not even buy one get one free! As whatever you buy Yes to “claim” the free botttle (so no it is not a thank you) you have to buy a bottle but the free bottle can’t be the same it has to be under £10- therefor it is less than buy one get one free let alone a free bottle as a thank you, I was so unimpressed I walked out on principle and I will never be going back to Majestic, I thought what a nice thing for them to do as a thank you, and totally changed my mind on the company when I found out it was technically a scam as it’s not a thank you free bottle it is less than buy one get one free- if they would like to do buy a bottle get a £10 bottle free then say that clearly not on the reverse in small print after stating FREE bottle as a thank you on the letter, or even state FREE bottle with your next purchase- but don’t try to make it look like something it isn’t that is bad customer service and has led me to not return on principle.
Review by Ghooran1 month ago
Great store and you could not have better staff
Review by Krazidawg1 month ago
Very happy with the service. I would give 4.5 if there were half stars. 5 will come with a better selection of fortified wines, amaro and grappa.