In LookFantastic you can find good prices and very good offers all the time. People there are also very helpful and informative whenever you need their help..
Review by Elloe Pauli4 months ago
Really happy with product.quick delivery.
Review by Versie4 months ago
I received all products on time and in good condition.Would definitely recommend to anyone
Review by Sidneye Kohoutek4 months ago
delivery free,lots of products to choose from,very happy.
Review by Yosaira McDade4 months ago
Good choice at good prices. Delivery good too I've never had any problems with orders.
Review by Goodharborgirl Tsalamatas4 months ago
Wide range of products with great prices.
Review by Giv4 months ago
They probably hired a bunch of people to write good reviews for them. See how they all left reviews within hours. This company is a fraud. It's been a month since I placed my order and my package has not showed up. Contacted them 4 times and each of them gave me a different date to wait until I contact them again. They provided different version of how things are delivered and are avoiding looking into this for me. Don't do business with them, seriously.
Review by Ochello4 months ago
Excellent range of products, good discounts, quick Free shipping.
Review by Shomir Wietrzyk4 months ago
The product selection is unmatched and, with constant special offers and discounts, it’s not even worth my while checking other sites to get the best price. I just come straight here for all my beauty needs. I keep being tempted by the subscription box but haven’t taken the plunge just yet. Also, delivery to Ireland is prompt, which is rare!
Review by Payden Manneh4 months ago
Good products and initially good service but not good customer service when there is an issue. Lovely Easter Box but contained a product which seemed watery/ineffective and have contacted them 5 times. Having been asked for barcodes/images of box etc I discovered the product appears to have expired last November. The website only accepts one image per message, it was up to me to go back to them more than once asking if they had info they needed. Each time I contacted them I was asked for same info by someone different. Finally they have acknowledged receipt of my images/info but no satisfactory outcome yet.
Review by Shahaad4 months ago
Hollie assisted me today and was helpful as always.
Review by Lexia Schlesener4 months ago
Your product is the best
Review by Kadissa Martinmaas4 months ago
I ordered a Decleor product which came with a free gift. The Decleor product was delivered but no free gift. Had a email apologising gift to follow. Weeks later order cancelled no alternative gift offered.
Review by Goodmore4 months ago
Good products, but could really learn a thing or two about providing quality customer service. For the second time in a couple of months, my next day delivery items failed to arrive next day. Being as I know very well when my courier will be here by I let look fantastic know there was a problem. I was totally fobbed off. I am a customer service manager and deal with these issues day in day out so know what the gold standard is for first point resolution and look fantastic did nothing to give me any solid next steps or reassurance that my delivery would even be coming a day late. It is completely within their remit to replace the order, you could have still proceeded to investigate with the carrier and either they would confirm the goods lost and written off or they would get to me and be scanned and traceable at which point I would be bound to send any duplicate back. Furthermore, it wasn’t even suggested I reorder at my expense just in case which is a last ditch option. The guy I spoke to did his best, but was clearly lacking the authority and tools to do his job. He cased it to carriers but in actual fact my delivery just got updated anyway and is now on its way...albeit late. So nothing was done except my delivery refunded. This is a poor show. Give your customers time scales, replace products you will either have written off or are traceable, give goodwill, proper goodwill for wasted time. Don’t be vague and it makes you seem under-confident and confused. Get your manager to call customers when asked and put customers at the centre of your work.
Review by LadyRoyo4 months ago
Had a problem with a voucher code that was not working and Natalie very kindly helped me out. Very much appreciated and thanks Natalie.
Review by Cirila4 months ago
Excellent site....I only use for favourites Clinique, St Tropez, Tigi when on offer to stock up. Offers real bargains and always discounts, really good free items each time!
Orders are shipped by Hermes which are really good couriers, updating in real time and always on time.
Well done to you...keep it up 😁
Review by Herysavi Ralf4 months ago
Great selection of products and competitive prices. Customer service team is excellent! I did a live web chat with Lizi and her team this morning and they dealt with my query immediately, effectively and with care. Thank you Lizi! Would definitely recommend LookFantastic
Review by Hodor4 months ago
Amazing! My favorite subscription box by far :)
Review by Beuska4 months ago
Good product choice and price. However delivery charge and lack of free return is poor
Review by Anetia Sorle4 months ago
Great service, very fast shipping and so wonderful discounts. This is my "go to" online shop, when I need something. I really recommend.
Review by JimRslc Minh4 months ago
I was speaking to hollie and she was super sweet and professional all at the same time.. she helped me out in a calm manner and reassured me that my order would reach on time! Best human ever!
Review by Troupakis4 months ago
Great service with a speedy delivery. Great variety of products!