had tickets to ozzy osbourne concert but it was cancelled due to his health. i received an email within a couple days saying i would get a refund. oh well, no big deal. but then it occurs to me a couple days ago i don't have that CC anymore, i lost my wallet a while ago (i bought these tickets 14 months ago in my defense). i google it and basically find out that if the original method of payment isn't available that they only have to give you a credit. fine, i'll take a credit. so i call to let them know. i had to go through two different reps but they both tell me that my i paid a third party named EJ and that i have to collect the money from him, what??!! i don't know EJ, never met EJ, had no dealings with EJ, i went to their site and picked out two seats on a map and paid them! paid Live Nation, which is owned by ticketmaster i didn't even know that btw. there was no record of me paying them, but i have the etickets, why would i have the tickets if i didn't pay? they refused to accept that logic and said insist i have to collect from the guy. meanwhile paid them 12.50 a ticket, $25 in handling fees, for what? their role in this was basically do nothing and collect $50, what a business! i'm actually jealous they thought of this scheme and it most definitely a scheme. i'm out of options, there is no way to contact this EJ, it's just a name on an email, an email from live nation mind you, not EJ. i have no recompense other than ranting on the internet and hoping that i deter at least one person. i would not recommend them for anything and if there's ever a class action lawsuit please hit me up! i'm out $380
Review by Ekdahl4 months ago
I went to this concert thinking it was going to be a great experience. This was my first rap concert, and I was fully pumped. We get there and it started from the minute we got out of the car. There was nowhere to be seen a place for Lyft drives to do drops offs, so we pulled to the curb. A man from the security decided to not speak to us respectfully. We hadn't even spoke to him at this time. We get out and he's yelling at us to move, and constantly asking us why we got dropped off there. Then we get into the venue and this is when it starts up. We are all standing there having a great time and security decides to push there way through, even though it wasn't even remotely packed. They pushed us and were very rude with their approach. I saw a a girl and her friend that I knew get kicked out because someone else underage had been drinking. Then my friend had hit her vape a couple times thinking it was okay because she and I have both been to past concerts and have vaped, and were not told that it wasn't allowed. They came up to her and caused and extreme scene. She was vaping and they accused her of using THC (liquid marijuana in a vape pod) it wasn't THC it was vape juice. They continued to state that it was illegal for her to use it because the age to purchase vape products or nicotine in general was 21. They kicked her out for using a vape, even though not even 15ft. away were other people doing it too. Then maybe 10-15 minutes after that the person on stage told everyone to raise their middle fingers up. So of course everyone did. My friend was waving his around every direction. Then two security officers walk up and try to kick him out because my friend was "offending" security. My other friend talked to another officer and complained that she has never experienced something like this before and was disgusted by how people we being treated. They took what she said and helped our friend get back in. I just want to say that 45% of the security staff were nice, and very helpful while I was there. Like I said this was my first rap concert, but I will not be going back to the Egyptian Room in downtown Indianapolis again because of the way people were treated at the concert.
Review by Neelesh5 months ago
We bought VIP tickets but it was the complete desaster. Still fighting to get what was promised for this ticket.
Review by Jussy6 months ago
Went to Ace of Spades to see Dead South. It was so uncomfortable, gross and sounded so bad that we left before they came on. Deceptive ticket sales: "seat" doesn't mean an actual seat. You stand on the concrete floor packed in like cattle. Seriously oversold, very crowded. Horrible sound system for the 3 marginal openers in the first 1 1/2 hours. Really wanted to see Dead South, but could't take it in there. Stuffy, smelled like cigarettes and vomit, couldn't see the stage. 4 bucks for a small water bottle. Worst ever concert experience. And absolutely no refunds makes for a sure profit. Jerks.
Review by Sigaltt7 months ago
They raise the tickets on u before u ck out never in my life I have seen such a ripoff concert site they nee tobe shutdown asap
Review by Rafayet8 months ago
I've never had a bad experience until I started using ticketmaster. First off the fact you buy your tickets but can't look at them until often like half an hour before the event is idiotic. Second the app was terrible and barely functioning so I deleted it and was told I can use their website with my mobile internet, well their terrible amateur website doesn't work on my mobile internet either. Just let us download and view out tickets right away without using your terrible app or website anymore.
Review by Vidyadhara Bluewine9 months ago
Do NOT waste your money on star parking at white river in Auburn, WA. Not closer to the entrance, and while it technically does have its own exit, we sat while general parking moved along. Then they forced us to detour. Took an hour to get out of the lot and 5 miles down the road. Oh, and i've tried to post this review on the live nation site multiple times - amazingly, it keeps saying an error occurred, try again later. The more positive review I had about the concert itself posted right away with no issues.
Review by Stanleyu10 months ago
Went to purchase tickets and had close to 75% of the ticket prices added on as "service" and "order" fees. These were hidden all the way to check out. In addition, LiveNation asked "If you wanted to protect your tickets" and gave no other information. I clicked yes to get more info and the next screen auto-billed me $50 worth of an insurance policy. Zero warning was given for this bill. LiveNation then informed me that they couldn't get a rebate and I would have to go through an oversees insurance company.
Review by Zypher10 months ago
Just left Jimmy Buffet concert. This was my 10th Buffet show and this was the worst by far. Buffet was amazing - not his fault. Got into our lawn seats about 30 mins to spare (after waiting in line for 90 mins to get into stadium). There were NO lawn seats left. Then, after waiting 45 min for a $20 vodka/lemonade, still no seats. Ended up standing in the aisle. Horrid. Wont be back after this horrible incident.
Review by Sundee10 months ago
While purchasing tickets I had over 3 minutes left to finish my order, I placed my order and was notified that my time had ran up (which clearly still had over 3 minutes left on it) therefore messing up my order. I attempted to order more tickets to be told they were already sold out!! I contacted costumer service (who I could hardly understand) for them to tell me there was nothing they could do. Awful experience!!
Review by Loriken10 months ago
jimmy buffet concert live nation oversold the pnc arts center by at least 30% too much so if you are in to over crowding then have fun if not stay away from live nation concerts GREED GREED GREED !!!!!!!!
Review by Kamstra10 months ago
I went to see Dead & Co at The Gorge and should have not wasted my money. On Friday the line was so long that I missed the entire first set. The second day I paid an extra 10 and maybe got in quicker but the staff knew nothing as to where the shuttle busses pick you up. I was in a car accident and could barely walk. Went to the box office and they all looked confused. The entire event was so disorganized. I asked a staff member 3 times how to get to gate B and he could not tell me..sent me in the wrong direction. Finally the gate he was guarding st the General Store a young man drove me to the shuttle in his car and I made the last shuttle to campground both nights. I want a refund
Review by Theri10 months ago
If I could give them 10 stars, I would. I brought my son to his first concert. Dave Matthews Band!! The two men seated behind us were obnoxiously drunk and completely rude to us. This wasn't minor, the men were purposely trying to ruin our evening. Not only did Dos Equis Pavilion (Live Nation) staff move us up to better seating, they also got us free tickets to a different concert. They far far exceeded my expectations in how they handled this. The pavilion has a great set up with amazing staff. I highly recommend going to any type of event here.
Review by Amandus Gorczynska10 months ago
Concert was so overly packed. Way oversold. Staff was not helpful. Parking was awful. Live nation is awful. DO NOT ever attend a concert at Celairis Ampatheater worst experience ever.
Review by Amerdip11 months ago
Bought tickets for Sister Hazel. Was just looking for general admission, but the App was confusing enough that I bought GA plus brunch. Called them within 12 hours and told them all I wanted was the GA tickets. I can see if I held the tickets for weeks and then tried to exchange them, but this was less than 24 hours. They said they couldn't do anything and that I could try to sell the tickets on their site. So went to their site only to find that "sell my tickets" isn't available for the tickets I bought. Call back and they say try ticketsnow.com. Can't sell them there either. So you sell me tickets that I can't refund and can't sell. The airlines treat me better.
Review by Sisko Primal11 months ago
Live nation will make their own rules regarding policies and restrictions regarding venues. I will go out of my way for now on to avoid doing business with them.
Review by Daraesthetic1 year ago
I started out with tickets showing for $25, then when I hit their site it changed to $49, by the time I went to almost putting in my credit card info it was up to $71
Review by Ventenese1 year ago
I have to buy tickets for my party of 5, but this website only restricts to 4 max!!!so I decided to buy 3+2 tickets in two steps, after bought the 3 tickets, the price suddenly raised up for the same section of seats!!!! shame on you live nation!!
Review by Lisbet Queenann1 year ago
They are the hustlers, ghetto gangsters and cheats of the ticket industry and everyone at the customers service is going to Hell... they are the most unhelpful, condescending, and stupid customer service people I've ever encountered! They suck!!! Go through ticket master, Craigslist, or the actual venue to get tickets bc LIVENATION is horrible!
Review by Platon1 year ago
Hey your app does not work on 'Apple devices' Not on my Mac not on my IPhone, this is not a browser issue, needed to borrow a windows pc.
Find good coders on continue selling by phone
Review by Johnontheweb1 year ago
This is the worst company I've ever had to deal with! Unfortunately they are the only ones that sell the concert tickets I'm looking for or else I would never use them. Rude customer service and not willing to help (probably bc they know they don't have due to no competition with ticket sales) website is slow and unresponsive and wait times for representatives are long.
Review by Shobhna1 year ago
Of late, every time I purchase tickets on the first day of on sale I find better tickets released within a month. And I am not just talking the last minute releases. Why even try to get them on the first day? Such a game. Today they released better isle seats all the way up the sections which they obviously held back on to later entice those who really were not as into going. If and if you called to get those better seats, they charge you for the change. Not cool.
Review by Unterburg1 year ago
Bought tickets with poor view due to pit and tried to switch it right away and they couldn't help with an exchange. Told me to resell them, ha ha. I paid 97.50 and now can't even get half that. Ended up purchasing new seats now have to eat the cost of the $#*! seats. Oh, the new seats are now cheaper 4 four days later, what a joke. Lost money with Live Nation never again! Horrible customer service borderline crooks.
Review by Joyer Veeze1 year ago
Tickets are available but you can't chose which seats you get - and they give the first customers the worst of the available seats. Right in the middle of a row instead of 6 seats in. And there is no recourse or option to get a better seat. The worst part is that there are no options to get tickets for this show.
Review by Faiysal1 year ago
Bought pre sale tickets for my grandson Disney Jr. Less than 15 minutes ago and wanted to refund Jr resell the tix since I found better seating. Well I spoke to Live Chat Ruby and she could not help me with anything! She told me to call Ticketmaster and see if they can help me. I told well I just bought the damn tickets from LIVENATION!....So I called TICKETMASTER and I had no PROBLEMS getting a refund and they were so awesome helping me out!