Wonderful quality product. Wonderful service. Very fast delivery to USA.
Review by Azha3 years ago
Fantastic online buying experience - great prices, excellent communication and rapid postage of a great product. Could not ask for more. Thank you!
Review by Celsie3 years ago
Same day shipping, great product, international mail arrived in a week.
Review by Nilou Heathen3 years ago
Reasonable prices and excellent service.
Review by Worplesdon3 years ago
Review by Berry3 years ago
tresb on choi
Review by Compendium4 years ago
I ordered some items to be shipped to the USA and Labo&Gato shipped the items quickly and explained the process to me in very fluent English.
Review by Siglinde4 years ago
communication impeccable excellent service
Review by Lindon4 years ago
Sorry..in English :)
I found the service of Labo e Gato to be excellent! I had to email in regards to my original order having gone through incorrectly (it did not insert my country as New Zealand, but as France!) and I was worried that i'd paid for these gorgeous Canele tins, and that they'd go to somewhere in France! I phoned and spoke to a man there, with very good english, thankfully! And he'd already emailed me back (as i'd emailed as soon as I saw the mistake) And today I received my tins in less than 1 week from purchase date! I am so impressed! Merci beaucoup pour la excellent service!! Merci! Merci! E maintenant, je commence la cuisson! :) (Excusez moi per mon francais, s'il vous plait..il e non parfait! (perfect?))
Review by Ribh4 years ago
Your service was excellent. The website is easy to manoeuvre and I received my product in a week.
I'm very impressed with your company.
Review by Cottons4 years ago
I made a mistake in adress on ordering, and it looked as if I live in France.
a very considerate empoyee found country from my e-mail., and wrote to med and helped me to pay the extra freight.
Maybe this is normally not possible. But I got help, and received my goods very soon.
A warm thank you to the person who helped me, and to tLabo et Gato that allows persons to act with conduite and kindness.
Review by Destinylee Aoife4 years ago
Copper Canelé molds from US suppliers are more than twice as expensive, even with the additional US shipping charges Labo & Gato requires. I used Google's Chrome browser to auto translate pages. It seems like canelé are becoming as popular in the US as macarons did a couple of years ago. It might be wise to invest in website in English.
Review by Soslan4 years ago
I ordered Canelles molds to Lithuania and I get it very fast. Thanks a lot.
Review by Ageas4 years ago
I ordered 12 copper cannelle molds, they arrived quickly and in great condition. The quality of the molds is excellent. I am very pleased with the quality and the service you provide.
Review by Jareeh Oicangi4 years ago
I ordered the canelè molds just 8 days ago from the United States ...and they arrived today! They are beautiful and I am making my batter tonight to bake them Friday.
Thank you so much for a beautiful product in such a short length of time.
I hope to order from you again!
Review by Durbins Hilcock4 years ago
I ordered Caneles copper Molds. Items were shipped very quickly, delivery to Germany took couple of days. Molds are nice and pretty heavy.
Review by Ursie4 years ago
I ordered 12 canale molds for shipment to Seattle, WA USA. I received the items very quickly, in 8 days. The customer service representative replied to my question very quickly by email in perfect English. Although I can speak French, this was a nice convenience. The quality of the items is excellent, and the price is wonderful, even including shipping to the USA. I am a very happy customer.
Review by Ventix Feibusch4 years ago
I am waiting for a final reciept which accounts for removal of VAT. Since I had to add additional shipping costs I have not received an updated invoice. So, not too pleased and I await the resolution.
Review by Yuttapong Dhuyser4 years ago
The package was sent perfectly to my adres in the Netherlands
Review by Külli4 years ago
They sent me emails for each process; order confirmation (They replied with perfect English by the way), posting to GLS with the tracking code and date/time of arrival. Very well done!
Review by Ackleah Koosh4 years ago
I recently ordered the Cannele Moule from Labo et Gato. The service was exemplary. Damien was very helpful and patient with me as I do not speak/read the French language. My shipment arrived and I can hardly wait to bake my first Cannele de Bourdeaux.
Review by Unrealzx4 years ago
I get all my baking supplies and ingredients from this shop and have taken two of the ateliers de patisserie (macarons and eclairs). I always receive the best possible service! As an American I find all my hard to get ingredients in France like cream of tartar, meringue powder and cooking spray here. I also get all the molds and supplies I need for my French baking needs, like inverted sugar, extracts and high quality food dyes. I am now into making French bread and am getting my supplies for that here as well. I cannot say enough good things about the ateliers I've taken and I look forward to taking more as they are both educational and fun. The instructors are professionals who are dynamic and very generous with their knowledge. Whether I go to the shop in person or order online (delivery is so quick!) I am always a very happy customer. Thanks, Labo&Gato!
Review by Deamma5 years ago
Great Price and fast delivery
Review by Favrot Haydt5 years ago
excellent shop, I raccomanded everyone to buyy here, they are very helpfull, and you can find here everything you need for your patisserie!
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