Order placed for one pair of shoes back in November of 2018. Then in April of 2019 company took money from my acct. In the amount of 39.95 as a courtesy charge which was unauthorized by the act. Holder then a gain in May of 2019 after I was reassured by rep. From Just Fab that it would not happen again . Same thing again in May. This is unethical!!!!!
Review by Laya Winby3 months ago
Perfect quality and great value.
Review by IanJDunlop3 months ago
I ABSOLUTELY LOVE JUST FAB! ESPECIALLY CUSTOMER SERVICE.. THEY ARE AMAZINGLY EXCEPTIONAL!
Review by Vinnybe3 months ago
Had lots of stuff of these great items
Review by Kudrat3 months ago
great item, good quality, beautiful colour. loved it !
Review by Venmal Brechon3 months ago
I love just fab so easy to order and no fuss
The clothes and foot wear always arrive on time would recommend just fab to my family and friends
Review by Peleus3 months ago
I clicked on redeem points and I have no clue where the amount went or was applied towards. Purchase amount was still the same.
Review by Jenha Cates3 months ago
I love their shoes..
Review by Lvseahorse Larmie3 months ago
Shoes arrived quickly and were excellent quality I get lots of compliments when I’ve worn them. I accidentally was charged once when I had skipped the month but this was very quickly rectified by an agent using the live chat (which was a very fast and hassle free process) so I would continue to recommend Just Fab for their products and customer service
Review by Eolo Brocque3 months ago
Excellent service A*****
Review by Hervey3 months ago
I love their customer service! Very understanding and helpful! Very pleased with my items!
Review by BeerFuPirate3 months ago
Review by Bodytech3 months ago
I love the incredible offer this website gives you when you first sign up!!!
Review by Delica Hallsson3 months ago
I understand that you are signing up to a direct debit and then you can spend the money they have taken from you, however it doesn’t work like that. If the item you want is over or under the £35 it won’t allow you to use your credits. Which is stupid because it’s essentially your money. Also when you do get something you like that is £35 you have to spend 30 minutes of back and forward trying to purchase it with credits because the basket says £0 and therefore thinks you have nothing your your basket. Also if something is on offer, you have to pay full price to be able to use your credits. I wouldn’t at all recommend using this site!
Review by Dirkje3 months ago
The credits I have showed have covered the entire cost. What is the $35 for?
Review by Unicloner Mindi3 months ago
Great service and selection
Review by Ejembi3 months ago
Reward points that can’t be redeemed as either out of stock or once in basket they try to charge. difficult to cancel. Only a 5 day window to skip the month. All a bit rubbish. Credits only redeemable against items of a specific cost. Just really irritating.
Review by Adekunbi3 months ago
My only hang up with JustFab is they only have limited runs of their shoes. Many of my favorite styles end up sold out before I can order them, like the Everyday Cool Sandals. Gorgeous but simple style and they are gone forever. Really?!
Review by Shaddix Moyses3 months ago
nothing more to say but perfect
Review by Shiryl Onagharakpote3 months ago
It's not about this order... I ordered a pair of trainers recently. I wasn't NOT sent an email to say my order had been cancelled. And now you have none in stock. I'm annoyed that you don't send emails for this.
Review by Ashwani3 months ago
You are very vigilant of the shipping and billing addresses, forcing me to call my bank to go over with and verify that I am me and change, finally, my billing address with a human being, as it wasn't accepting it from me. Thanks!
Review by Nizooh3 months ago
Shock. 60%off, purchased only items less than £10 and yet I was charged for prices as if they are £25 per item. Ringing them now. Beware.
Review by Riken3 months ago
Cute shoes but takes way too long to view and check out- my web browser kept buffering and i checked my wifi connection.
Review by Chandon Nagales3 months ago
This is my second time to not be reminded about skipping the month and I called to cancel the first time and got the run around and talked out of canceling. This time I was refused a refund and told I had to use the credit. So now I’m spending $39.95 on ONE pair of sandals just to use my credit. I am not satisfied with just fab. The very first order I got didn’t fit like described, hoping this time is better.
Review by Lalique3 months ago
It’s always so easy and fun to shop on just fab and they always have something I’m looking for. They’re deals through emails are also one of a kind.
I’m always complimented and able to share my experience with others about just fab.