Had an issue and it was taken care of quickly and professionally which is much appreciated! In this day and age of rude customer service individuals JibJab rises above the rest!
Review by Dakiya3 weeks ago
Great experience ,Customer respect.cares about customers concerns, resolved my issues within a few hours,I am very grateful.
Review by LisaJMV Lehrkinder1 month ago
I wouldn't suggest having an auto-renewed subscription plan with them but other than that I love what they do. It's fun.
Review by Annaleen1 month ago
I've always enjoyed Jib Jab. It's endlessly clever and a lot of laughs.
The customer service has been great, as well.
Review by Meccah1 month ago
I had forgotten about my subscription to JibJab. Although it is a real fun program, I have not much use of it at the moment. So after the annual automatic payment was made recently, I asked, whether a belated cancellation would still be possible. They refunded the money immediately without any discussion. I am very positively impressed!
Review by Cgaylord1 month ago
I love this my friends love it when I make it is for their birthday or anniversaries just need more Variety
Review by TomasW1 month ago
I enjoyed using this and it was easy to use. When i found i couldn't enjoy it as much as i liked customer service was quick and courteous with canceling my membership.
Review by Peluqueria1 month ago
Send something different instead of a card to families and friends which includes a photo of them to great a few laughs and great response
Review by Tymesha Hagnes1 month ago
I had an issue that was resolved very quickly. All members of the team that helped me were a pleasure to deal with. Great job JibJab.
Review by KelKei1 month ago
I noticed an upcoming payment was due out of my account for JibJab ..
I did use JibJab once but couldn't recollect agreeing to an annual subscription.
I contacted JibJab and within 4 hours they had contacted me and sent a complete refund to my account and cancelled the annual subscription so that this wouldn't happen to me again .
I am super pleased with the speed and professionalism of JibJab
I wouldn't hesitate to recommend them to anyone in the future ... if only other companies were like this .
Thanks JibJab
Review by Gaetano Fisio1 month ago
It was easy to create an amusing video card for a birthday. And more than that, customer service was easy to contact, quick to respond, and resolved my payment issue within minutes of me contacting them.
Review by TeeJaay1 month ago
Jibjab is great to use and you'll have great fun in the process.
I will definitely be using this again.
Highly recommended!
David
Review by Eurofins Derrow1 month ago
Refund for your most recent charge - It works, very good.... You gays have a very goo way to solve problems.... Many tks
Review by ErreDi2 months ago
I had gotten this when the family was together for fun! thought I had cancelled my service, I didn't. They corrected the billing and cancelled my service. This for Great Customer Service!
Review by Bamburys Lapasrassamee2 months ago
I wanted a refund as IT AUTO CHARGED MY ACCOUNT . Fast efficient friendly service and full refund. It was a very easy transaction with no hassles and heard back from them within a few hours.
Review by Mnbvcx2 months ago
Efficient no quibble service! My query was handled quickly and was customer experience orientated. Very happy customer!
Review by Craiggy2 months ago
Great app!! Very easy to use and so much fun using it! Top notch customer service! Quick response! Quality company that backs their product! A+
Review by Ilissa2 months ago
JibJab have the best selection of cards ever, and their customer service, is amazing!! They are very quick to reply to any emails & answer any questions or queries you may have!! They are more than happy to help - whatever the situation!! Customer satisfaction is what they are all about!! 100% recommended!! Well done JibJab!!
Review by Geonyzl2 months ago
Somehow I managed to not cancel my subscription last year and I was charged the yearly subscription price again. I emailed customer service and they refunded me the full price the same day. Very happy with their service.
Review by TheDeathHawk2 months ago
Cannot get them to stop marketing to me.
I’ve unsubscribed so many times and still I get all the dumb jingles. Emailed too.... dreadful company who care nothing about people!
Review by Cjharper Yuknavich2 months ago
I have used JibJab since it's inception and all my friends and family love to receive their online cards (especially the ones with music). I love how they are continually updating cards and popular music selections to stay fresh. Customer service has been swift to reply when I had a (personal) problem to fix, and very kind personnel. Everyone should try this site.
Review by Loggale2 months ago
It was very entertaining and funny, but I was charged for it w/o knowing about the cost. Someone used my cc to purchase the subscription. I was promptly refunded my money when I cancelled the subscription. Their Customer Service representative responded promptly to resolve my issue. I may subscribe in the future....DGV
Review by Bjt2 months ago
I spent some time creating what I thought was a free holiday card. It was only AFTER I had invested about 20 minutes into this that I was informed that I could not see the entire card animation or share it out!
I feel like I was lied to.
Review by Rvergilio2 months ago
Using JibJab for my dad's birthday was great! He thought it was so funny. Thanks for making a great app JibJab!
Review by Yishay2 months ago
Excellent service. The Jib Jab Customer Service Team responded promptly to my query and resolved the issue with speed and efficiency. Thank you.
Our reviews are aggregated from multiple sources to give you the best overview about jibjab.com.
About
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected] We're standing by. :)
Contact
Redwood Avenue 4121
Los Angeles
90066
United States
