We collate all the best reviews from around the Internet so you can view them in one place
Review by Nerida3 weeks ago
Stop these thieves! I had a subscription years ago. Out of nowhere a deduction appears on my bank account this month. How much money do they scam globally by making deductions from old, cancelled accounts? Sneaky and dodgy. I wish I hadn’t signed up for a year of laughs as it is not worth the stress.
Sourced from Trustpilot
Review by Hannah3 weeks ago
Jibjab videos are hilarious, I have used them multiple years for my family and colleagues and have always gone down very well. They are also great company, helping me resolve my questions a few hours after emailing, even on Christmas day! Couldn't recommend more.
Sourced from Trustpilot
Review by Bob3 weeks ago
I don't understand why you can't just pay for one video like you used to be able too - sheer greed that you now MUST pay for a year's subscription - just lost a customer here.
Sourced from Trustpilot
Review by Sergei3 weeks ago
Really fun and original eCards, which you can personalize with your own photos, which them become part of the characters in the animated card. Been using their service for quite a few years – highly recommend.
Sourced from Trustpilot
Review by Barbara W.4 weeks ago
Joe in customer service was excellent. I got charged for another year and thought I had stopped automatic renewal, but he quickly put through the credit and cancelled my account and as another person said, times are tough now and we need to be careful with spending... Excellent customer service and even when I had trouble in the past with sending a card, they were quick to respond.
Sourced from SiteJabber
Review by AB1 month ago
Deceitful! They claim the cost is USD 2 a month, but "forget" to tell that they charge a full year in advance. Scam - stay away.
Sourced from Trustpilot
Review by cj s.1 month ago
While reviewing my deceased husband's bank statement, I noticed an unfamiliar charge. Upon investigating, I discovered it was for JibJab. My husband was retired and loved to create memes for his friends, but I'm still working and don't have time. So, I asked that the account be closed and fee refunded. Before I could finish the sentence, Robert handled the matter with respect, courtesy and cheerfulness. Isn't that the type of customer service we all desire? Once I have the time to spend creating fun and playful memes, I'll be back with JibJab!
Sourced from SiteJabber
Review by Eric Taylor1 month ago
Deceitful and not up front.
Would not recommend and will not use.
Sourced from Trustpilot
Review by Gene1 month ago
Jon jab has an issue downloading its cards. Takes forever.
Review by Mary W.2 months ago
I was taken a bit by surprise when my subscription automatically renewed. I immediately requested a refund via email and, frankly, expected to be disappointed and to have to fight for what I've requested. I was pleasantly surprised when my request was graciously, and expeditiously granted. As a result of the outstanding customer service I've received, I will now consider renting my subscription in the future when I am better able to do so. Thank you JibJab.
Sourced from SiteJabber
Review by Dailyn Timm2 months ago
I have never heard of this company until this morning. this morning I found a charge on my card to a company I have never heard of. do not use this app/program/company as they are all crooks.
Sourced from Trustpilot
Review by Joni Baker2 months ago
SCAM!!!! I used it one time maybe five years ago. Every year I get billed again, which I dispute. Finally, this year, I was able to block them from my credit card.
Sourced from Trustpilot
Review by B R.2 months ago
I have been a long-time user of JibJab to engage students and make a tired faculty smile. I have seen it grow through the years and the hilarious creativity of the staff never fails to produce scenes that are enjoyed by adults and young students alike. No company is perfect, but this one listens to the customer and attempts to change what they can without breaking laws or the bank. It's worth making recommendations to them. They listen.
Sourced from SiteJabber
Review by Zac B.2 months ago
I've not heard of jib jab before as I live in the Uk however when my card was illegally used for their site with 1 small email with no more than my full name they were able to deal with the issue and issue a refund without any intrusive questions.
Perhaps its a cultural difference but this has to he some of the best customer service ive experienced in my life
Thanks again
Sourced from SiteJabber
Review by M F.3 months ago
I have enjoyed using JibJab for a few years. It is easy to use and fun. However, I find that there aren't enough video cards, to choose from, that are 'family-friendly'. Many are a little too raunchy and crass for my taste, to be honest. I would gladly resubscribe if they created more video cards that I would feel comfortable in sending to my grandchildren and other family members. I was impressed though with how quickly they responded and refunded me... within an hour or so.
Sourced from SiteJabber
Review by Jayden Anderson4 months ago
Don't do it unless you're ready to pay to see and share your video. Complete waste of time, maybe they should have you pay before you can even make a video, I would have paid it but since you allow people to make the video then deny them to view it is distasteful and automatically gave me a bad taste for JibJab
Sourced from Trustpilot
Review by Rhoda M.4 months ago
On the website it says clearly $2 per month and only below it says that this will be charged on an annual basis upfront (i. E. $24). This is purposefully misleading. I signed up to send 1 card with the intention of cancelling after sending it, and only being charged $2 - but got charged the full $24. Technically this is not illegal, but will catch a lot of people out. More fool me.
Sourced from SiteJabber
Review by Cynthia P.4 months ago
I'm very impressed with the customer service that these fine people have to offer. Not only do they have a darling way of sending e-cards to people but knowing that they're there for their customers makes me say I will be a return customer year after year. In the short time I've been a member I just want everyone to know that you can't go wrong with JibJab. Positive in every way
Sourced from SiteJabber
Review by Lola Tee4 months ago
Nice and funny videos but can we have the option of changing the skin colour? Unless it’s mainly for a specific race and skin colour. I’m sure it shouldn’t be too difficult. I’ve subscribed to your service for some months now but I might have to leave soon.
Sourced from Trustpilot
Review by Idona D.4 months ago
Very easy to make a video by using own uploaded pictures, simple and user friendly. Great for having a laugh with family and friends, cuts down costs for cards and can send link to multiple people. Only given an average score as the email facility on share doesn't seem to be working effectively or may take longer to go through depending on the recipient provider. Will test it for the remaining year, enjoy!
Sourced from SiteJabber
Review by Kathy M.5 months ago
I used JibJab to create a FUN Birthday Greeting for my 17 year old Twin Grand daughters Birthday.
They Absolutely LOVED IT and Smiles & Laughter All Around! Customer Service ( Heather helped me) is Phenomenal! Thank you JibJab for letting me make that Memory with my grand daughters.
Sourced from SiteJabber
Review by Laura L.5 months ago
I am very pleased with their customer service. The diligently followed my concern until it was solved.
Thank you so much for your assistance!
Sourced from SiteJabber
Review by Candace S.6 months ago
The recipient of the Ecard I ordered, LOVED IT!
He watched the video with his family and they were all in tears, from laughing so hard.
Sourced from SiteJabber
Review by Mikael John Rosanes6 months ago
99% of their videos will be sound blocked on FACEBOOK when posted ! due to violation of rigths!
Very unprofessional that this always happen
Sourced from Trustpilot
Review by Chrisnah P.7 months ago
I have had much fun with this site in the past. I am retired now and living abroad with very little access to the Internet in the remote area where I live on my farm. I had cause to request a refund of my auto-renewal subscription recently and I was indeed very surprised at the speed and promptness in the reviewing and processing my request. Customer Service rocks and I have no hesitation in recommending their services to anyone looking for fun ways to express him or herself. Great job guys!
Our reviews are aggregated from multiple sources to give you the best overview about jibjab.com.
About
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected] We're standing by. :)
Contact
Redwood Avenue 4121
Los Angeles
90066
United States
