The quality of the jewelry is amazing!! I get so many complaints on my rings ( I’ve ordered 3 from them). I’m a hairstylist, my hands are in water and around chemicals every day and my rings stay brilliant!!
Review by Djoni2 weeks ago
The ring is beautiful!!! I have had many compliments on it. Got it a day early even.
Review by Dharangini2 weeks ago
Considering the comany is based in California, we have purchased 2 items of jewellery and both times we have had to arrange an exchange due to slight differences in size However they have been more than helpful through emails and correspondence. Both purchases and exchanges have taken less than a week to arrive. Well packaged and tracked so you can see exactly where the items are. Really happy and highly recommended. Thank you.
Review by Mumziee2 weeks ago
I ordered this set a few years ago. When I got it, I was amazed how gorgeous it was. After a couple of months, the black coloring on the ring itself started chipping away. I contacted them and they said to send it back and it would be fixed. I sent it back and months went by and I heard nothing. So now, they have my ring ANDmy money .
I contact them again, being upset and they said they’d send it right away. When I got it, it was obvious nothing was fixed, they just sent me a new one. So what too them so long?
I started wearing it again and eventually the same thing started happening. I contacted them again and to this day, I haven't heard anything from them. I'm posting 2 pictures to show what it looks like now. All of these positive reviews have to have been written as soon as they received the ring set. I can't believe that I'm the only one this has happened to.
I've reviewed this before, yet Jeulia only posts the good reviews.
Review by ARabadia3 weeks ago
The ring I had bought my girlfriend was completely more then what I expected... she was floored when I proposed to her.. I highly recommend this company
Review by DrKerr4 weeks ago
I have purchased 4 rings so far and they are all georgous. I get compliments all the time. I will be getting
Review by Kundeheikki Piston1 month ago
Is not worth to pay $20.00 for 3-4 days shipment because doesn't get to you on those days I waited about a week and a half to get my order and if you want to cancel is 40% of what you order. I am very dissatisfied with this company. I order because of the good reviews I am not impress at all.
Review by Micky Jasmay1 month ago
I bought a ring from here two years ago.. when it got here it was sparkly and beautiful look just like the picture.
Review by BoilersBoilers1 month ago
Love my rings there gorgeous
Review by Ovidio1 month ago
Ordered a engraved necklace and item arrived and the engraving was wrong. I made the mistake of ordering several items totalling $325+ US dollars. They insist that I take a store credit for $5, then $10 for their mistake!! My initial contact I stated clearly that I do not want the item because the engraving is crooked and they engraved it wrong and simply asked to return the item and get the same necklace that would be engraved correctly. Three emails back and forth and I have made every attempt to clearly state what I want and they refuse to offer me a return authorization. I will be in contact with the Better Business Bureau and the Federal Trade Commission. This company is a fraud and does not stand behind their service or products and expects the consumer to want a store credit and refuses to listen to the consumers request for an exchange. They expect the consumer to pay return postage and a 35% restocking fee for a mistake that THEY made! Like others I had seen positive reviews, and while some people may have had no issues with their orders, if you do, they give you a complete run around trying to run out the clock against the return and exchange deadline. They will remove negative comments or images showing their poor quality products and their mistakes from social media platforms also! BUYER BEWARE! I will never buy another item from this company and I strongly urge anyone considering a purchase to read ALL the negative reviews FIRST and consider if that is something you'd want to deal with if you had an issue like I did!
Review by AoifeH Heibel1 month ago
Jeulia Jewelry is the finest quality. I have made a couple of purchases from them and was pleasantly surprised at their quality. For many years, I have made my purchases from a TV home home shopping company and sworn by their pieces. They ALWAYS looked just as good (if not better) than my actual diamond rings. I do believe that Jeulia is just as good if not better! No one has ever doubted that I was wearing actual diamonds! I applaud them on their quality, their selection and their wonderful customer service! I will continue to purchase from Jeulia! Look out XXX, you have an excellent competitor out there for your business! MGO, TN
Review by GryFon1 month ago
I have purchased several ring sets from Jeulia & I love them. They are affordable & just as brilliant as diamonds, if you didn't know the difference, you sure can't tell by looking. They are good quality jewelry that maintains it's shine, doesn't turn your fingers green & they're also nickel free, That'a so great for those of us whom are allergic to nickel. I love my Jeulia bling & recommend it to anyone that wants beautiful jewelry at very reasonable cost.
Review by Name Szymura1 month ago
I can't get enough of this bracelet! It fits my 5" petite wrist because it is completely adjustable and it complements my wedding set perfectly. It's very well made, super sparkly, comfortable and comes well packaged. Highly recommended!
Review by Cferris1 month ago
I purchased a wedding band for my fiance but unfortunately it did not match the engagement ring. I submitted Various emails to start the return process and was being sent the return instructions multiple times and after various emails i finally got them to send me the return address since it is not provided anywhere on their website nor in any of the return instructions. Terrible and I mean terrible customer service when it comes to returning items and what makes it worse, the only way to contact them is submitting an email on their website. I have told them in four different emails that I want my full refund and they keep trying to shove store credit down my throat and I gave up so I was going to use store credit only to come and find that it was never even posted on my account and so I had sent them an email again about the store credit and why it's not posted on my account and they replied with "before we post the credit on your account we need confirmation from you before we post the credit". Omg. After more than enough emails, It's been a month since I started this refund process and I still don't have a ring, a refund, or store credit.
Review by TRTame1 month ago
I am trying to get a refund for a ring which is not wanted by the person who it was bought for. I have tried for two days on emails and Facebook for every reply to be along the lines of store credit or exchange. I do NOT WANT AN EXCHANGE. I want the money that was paid for this to be paid in full. I have repeatedly asked where do I send this back to, what address is this and it has been ignored.
I am now being ignored via emails now and FB has taken over 10 hours to get a reply. Worst customer experience I've ever seen. I was going to purchase future items and the ring was nice however after this i very doubt i will not be taking the risk.
All I want is an address on where to send this item and have a refund completed. Everything is there in the original box and a picture has been sent in. Tag is still on ring.
Review by Quiltybird1 month ago
Amazing sparkle, everyone notices ring
Review by Margaret lee1 month ago
As always, Jeulia Customer Support is top of the line. Makes me wish that all of the Companies that I deal with were as good and pleasant to deal with. And the jewelry is absolute perfection!! Thank you so very much!!!!
Review by Muslah2 months ago
i love my new wedding set, it’s so beautiful.
Review by Jameka Koenigsberg2 months ago
Absolutely beautiful. Will definitely order from them again
Review by TheKingUK Suplita2 months ago
Good evening! I bought the JEULIA jewel:
CULTURED PEARL CRAB PENDANT STERLING SILVER NECKLACE
it is of a unique beauty and quality, I recommend it.
Review by Zkiot2 months ago
Quality and beauty of the product was second to none. The speed and worry free delivery was amazing
Review by CustomerBald2 months ago
Please do not buy from this scam company. Terrible quality jewellery and sizing seems inaccurate. I purchased a ring which arrived in good time, however it was the wrong size and I was very unhappy with the poor quality and design. I contacted Jeulia through their self service centre and tried to request a refund (which was clearly stated I could do on the paperwork received in the package) however the only option I could select was return and receive store credit. I immediately sent a message to Jeulia stating that I DID NOT want store credit and wanted a full cash refund and that the option to do this was not available on the website return centre. They replied and said not to worry and that a cash refund could be organised. I posted my ring back to Jeulia and then spent 2 weeks going back and forth via email as they then turned around and said they would only give me store credit!! The customer service team would not listen to me AT ALL. After a month, I decided raise a PayPal dispute. Jeulia asked me to close the dispute, stating that they ‘could not refund me with a dispute being open’ which is a complete lie. After a week I escalated the dispute to a PayPal claim. Jeulia told PayPal that I hadn’t even returned the ring to them (another blatant lie!) which I confirmed was false by sending PayPal pictures of my track and trace return package receipts. PayPal then immediately refunded me the full amount back into my account.
Long story short, please PLEASE do not purchase anything from these scamming liars. And if you do have a similar issue, go straight to PayPal, raise a dispute and escalate to a claim (select- ‘item sent not as described’). Horrible company!
Review by Kyawwin2 months ago
I have bought several rings from Jeulia Jewelry. The quality is superb. I am not disappointed in any of my pieces. They are beautiful just as pictured! Everyone thinks I’ve spent a lot on them. I have three friends that have made purchases since mine. I highly recommend ordering from this jewelry company. You will not be disappointed.
Review by Bubbies Vonderlinn2 months ago
Other purchases from Julia how all been of great, and good quality . I have been very satisfied !!!
Review by Elkrick Frumess2 months ago
I recieved my ring set and I'm in love with it! It came faster then I thought and it is so much more Beautiful then I expected! Great quality I highly recommend them for your jewelry needs! 😁